【職位描述】
黃山橫江灣凱悅酒店將于2024年第四季度開業
您的職責是在遵循凱悅酒店集團的企業戰略及品牌標準的前提下,保持所在部門的高效營運,并滿足員工、客人及酒店業主的期望。 通過適當的銷售和營銷計劃確定酒店在當地市場中的定位,并確保酒店產品和服務同營銷企劃所創建的定位及品牌承諾相一致。
【任職要求】
? 確保基本品牌標準的有效執行。
Ensures that minimum brand standards have been implemented.
? 確保“凱悅溫情”和 “餐飲寶典20條”的有效執行。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
? 根據神秘客人訪察結果,確保相關改進措施的執行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
? 與其他廚師、餐飲部經理靈活、密切合作,致力于酒店的整體成功及客人的滿意度。
Works closely with other Culinary Chef, Food and Beverage Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
? 確保餐務部員工以支持和靈活的方式和“群策群力”的精神與其他部門合作。
Ensures that Stewarding associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
? 在運營繁忙時,餐務部經理應出現在運營第一線,并參與運營。
Is hand - on and present at all times in the Operation, especially during busy periods.
? 創建并嚴格控制所有運營設備、營業用品及備用品的存量,確保餐廳的順暢運營。
Establishes and strictly controls inventories and par stocks in the operation for all operating equipment, Food and Beverage, FF&E items and to ensure that the outlet is adequately equipped.
? 每月進行運營設備及營業用品盤點。
Conducts monthly inventory checks on all operating equipment and supplies.
? 控制運營設備及營業用品的申請、儲存及仔細使用所有設備和物品。
Controls the requisitioning, storage and careful use of all operating equipment and supplies.
? 就每日準備、服務及餐飲活動為員工召開班前溝通會。
Conducts daily pre-shift briefings to associates on preparation, service and F&B events.
? 在每日運營及質量控制方面與餐飲部、廚務部密切配合。
Liaises with the Food and Beverage Department and Culinary Department on daily operations and quality control.
? 確保為各餐廳提供潔凈、干燥的運營設備。
Ensures that each outlet is supplied with clean and dry operating equipment.
? 確保為食品準備區域提供潔凈、干燥的廚房用具。
Ensures that the food production areas are supplied with clean and dry kitchen utensils.
? 督導廚房及餐飲后場區域的夜間清潔承包商的工作。
Supervises night cleaning contractors in kitchen and back-of-house food and beverage areas.
? 確保嚴格遵守后場清潔計劃和垃圾清運安排,并按所定標準清潔這些區域。
Ensures that back-of-house cleaning schedules and garbage runs are strictly adhered to and areas are cleaned according to established standards.
? 對餐飲設備的需要有全面的知識和理解,并與姐妹酒店建立密切聯系,以在需要時借用設備。
Has thorough understanding and knowledge of all Food and Beverage equipment needs and network with sister hotels and other hotels to borrow equipment as and when needed.
? 確保后場工作區域干凈有序。
Ensures that the back-of-house areas are kept clean and organised.