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北京麗晶酒店正在尋找具有豐富酒店餐飲管理經(jīng)驗(yàn)，能夠帶領(lǐng)團(tuán)隊通過周到、善良和直觀的服務(wù)，為客人創(chuàng)造難忘的餐飲體驗(yàn)的候選人。我們會優(yōu)先考慮擁有五星級奢華酒店餐飲管理工作經(jīng)歷，且具備熟練的中英文會話溝通和書寫能力的人選。 Regent Beijing is seeking a highly qualified candidate with rich experience of F&B and be able to lead a team to create unforgettable dining experiences for guests through thoughtful, kind, and intuitive service. It is likely the successful candidate will already be in a luxury hotel, proficient in communication and possessing excellent skills in both Chinese and English and we will give priority to candidates with a background of food & beverage management experience.

-Responsible for the management of all aspects and functions of the Restaurant areas in accordance with hotel standards.? Directs implements and maintains a service and management philosophy, which serves as a guide to respective employee. -Maintain complete knowledge of: o??? All Liquor brands, beers and non-alcoholic selections available in Lai Heen o??? The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list o??? Designated glassware and garnishes for drinks o??? All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, Presentation and prices o??? Daily menu specials and items out of stock o??? Dining room layout, table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code o??? Micros and manual system procedures o??? Daily house count, arrivals/ departures, VIPs o??? Schedule in house group activities, locations and times o??? Correct maintenance and use of equipment o??? All department policies/ service procedures -Check Storage areas for proper suppliers, organization and cleanliness. Instruct designated personal to rectify any cleanliness / organization deficiencies -Establish par levels for supplies, liquor, wine and equipment.? Complete? requisitions? to? replenish shortages or additional items needs for the anticipated business -Requisitions linens/ skirting required for business -Check stock of wines / champagnes and inform the Beverage Manager to order shortages noted. Ensure wines are received, properly stored, and kept secured -Review sales and beverage costs of previous day; resolve discrepancies with Accounting. Track revenue against budget -Communicate with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that employee is aware of such

1)?????? Ability to ensure hotel’s standards, policies and procedures with food & beverage management and staff. 2)?????? Ability to prioritize and organize work assignments, delegate work. 3)?????? Ability to direct performance of food & beverage management and staff, and follow up with corrections where needed. 4)?????? Ability to motivate food & beverage management and staffs and maintains a cohesive team. 5)?????? Ability to ascertain food and beverage training needs and provide such training. 6)?????? Ability to be a clear thinker, analyzes and resolves problems exercising good judgement. 7)?????? Ability to focus attention on details. 8)?????? Ability to suggestively sell food and beverage venues, menu items, beverages and wines. 9)?????? Ability to input and access information into MICROS system. 10)?? Ability to exert physical effort when needed. 11)?? Ability to endure abundant physical movements in carrying out job duties. 12)?? Ability to ensure security and confidentiality of guest and hotel information. 13)?? Ability to work without directs supervision. 14)?? All product items, preparation method / time, ingredients, sauces, portion sizes, garnishes, presentation and prices. 15)?? Bar layout, table / seat / station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code.

崗位職責(zé)： 1、負(fù)責(zé)餐飲部行政管理工作，制定并實(shí)施餐飲經(jīng)營的所有計劃。 2、負(fù)責(zé)實(shí)現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 3、與行政總廚一起籌劃和設(shè)計菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 4、熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 5、協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 6、制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 7、建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 崗位要求： 1、酒店管理或相關(guān)專業(yè)大專以上學(xué)歷。 2、至少2年以上餐飲部負(fù)責(zé)人工作經(jīng)驗(yàn)。 3、有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場營銷、合同法、財務(wù)管理及談判技巧等方面的培訓(xùn)能力。 4、精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 5、熟悉食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 6、具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 7、具有社會活動能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動餐飲部各級管理人員的積極性。

Job Summary He/shewill implement, lead and manage the entire resort Food & Beverageoperations and to achieve the highest standards. He/she will abide with theinstructions and laws issued by the Chinese authorities, HACCP requirement andcompany’s set standards whichever is higher in connection to food handling,hygiene and food storage. Who we are looking for? - Currently F&B leader ( DF&B - ADF&B ) in 5star, international luxury brand for more than 2 years - Multi- F&B large operation experience ( All day dining, catering.) - Commercially savvy, able to analysis data and establish a solid business case/ plan - Black Pearl / Michelin star expertise is a benefit - Restaurant / catering background - Disciplined, self-aware, charismatic, outgoing, Sense of style - Independent thinking and high level of managing change - Fluent English

To fully understand the market needs and desires for each outlet and ensure that the product lines are developed by the outlet management team accordingly. 充分了解市場對餐廳各部門的需求和期望，確保各餐廳管理團(tuán)隊對于相應(yīng)產(chǎn)品線（菜單）的開發(fā)。 To always be up to date with financial results (budget versus actual) in sales and cost areas and ensure that sales and profit are maximized. 對于銷售和成本方面，隨時更新財務(wù)數(shù)據(jù)（預(yù)算與實(shí)際）， 并確保銷售額和利潤最大化。 To ensure that the various outlets? adhere to all company and hotel policies, procedures and? standards. 確保所有的餐廳和宴會嚴(yán)格遵守公司和酒店的政策與程序，以及標(biāo)準(zhǔn)。 To ensure that he schedules himself/herself to be available in operation and on duty during peak periods. 能確保自己能在餐廳繁忙時工作和值班。 To conceive and develop products, concepts or change which generate incremental revenue following brand concept and standards. 創(chuàng)造和開發(fā)產(chǎn)品，概念或改進(jìn)產(chǎn)品，帶來收益 Minimum of 2-3 years' experience in the same position in an international luxury hotels. 至少2-3年同等崗位國際奢華酒店工作經(jīng)驗(yàn)?????? To be highly skilled in overall F&B operations with focus on service standards in a luxury brand environment.??????? 精通餐飲業(yè)務(wù)，并專注奢華品牌的服務(wù)標(biāo)準(zhǔn)。 Is highly organized and detailed orientated in daily work and event planning and execution. 在日常工作以及活動的計劃和執(zhí)行方面具有高度組織性和計劃性。 Language：Fluent English is a must 語言：英語必須流利

崗位職責(zé)：? 1、負(fù)責(zé)區(qū)域內(nèi)酒店餐飲項(xiàng)目的整體規(guī)劃與執(zhí)行，推動項(xiàng)目順利進(jìn)行； 2、與社會餐飲企業(yè)建立并維護(hù)合作關(guān)系，共同開發(fā)新的市場機(jī)會；? 3、參與大型餐飲企業(yè)的改制工作，提供專業(yè)的管理建議和支持； 4、通過有效的營銷策略和管理措施，提升酒店餐飲業(yè)務(wù)的經(jīng)營業(yè)績。? 崗位要求： 1、具有5年以上餐飲行業(yè)工作經(jīng)驗(yàn)，其中至少3年擔(dān)任過類似總監(jiān)級別的職務(wù)；? 2、具備豐富的餐飲項(xiàng)目管理經(jīng)驗(yàn)，能夠獨(dú)立完成項(xiàng)目規(guī)劃、執(zhí)行及評估； 3、有較強(qiáng)的市場分析能力和商業(yè)敏感度，能夠有效識別市場機(jī)會；? 4、優(yōu)秀的團(tuán)隊管理和溝通協(xié)調(diào)能力，能夠帶領(lǐng)團(tuán)隊達(dá)成目標(biāo)；? 5、具備良好的領(lǐng)導(dǎo)力和決策能力，能夠在復(fù)雜多變的環(huán)境中做出明智的決策；? 6、熟悉餐飲行業(yè)的法律法規(guī)及行業(yè)標(biāo)準(zhǔn)。 7、工作地：廣東珠海

1、年齡45周歲以下，凈身高170cm以上，五官端正，為人誠懇，具備良好的溝通協(xié)調(diào)能力，普通話標(biāo)準(zhǔn)，有C1/C2駕照； 2、大專以學(xué)歷或同等學(xué)歷，具備高端家庭總管家工作經(jīng)驗(yàn)優(yōu)先考慮，有豐富的團(tuán)隊管理經(jīng)驗(yàn)； 3、具備餐飲配菜能力，具備宴會服務(wù)管理能力；掌握一定的餐飲健康飲食知識，有營養(yǎng)師證最佳； 4、懂得家庭健康管理，以往服務(wù)中有健康管理經(jīng)歷； 5、可住家，周休一天。

職位概述 主管各項(xiàng)餐飲業(yè)務(wù)，在為賓客提供獨(dú)特的體驗(yàn)的同時，確保高質(zhì)量的服務(wù)和標(biāo)準(zhǔn)。確保所有工作遵守政府對健康、安全及其它相關(guān)規(guī)定。 在洲際酒店及度假村?，我們希望賓客感覺風(fēng)格獨(dú)特、時尚現(xiàn)代和深入洞悉，這意味我們需要你： ? 親切、充滿自信、體現(xiàn)尊重來展現(xiàn)富有魅力的你。 ? 理解和預(yù)測賓客的需要、做到細(xì)心周到、具主人翁精神、把事情辦好，保持專注當(dāng)下。 ? 見多識廣、分享閱歷、展現(xiàn)你的風(fēng)格來創(chuàng)造令人感覺特別的時刻，做到令人難忘。 工作職責(zé) 財務(wù)回報 ? 參與準(zhǔn)備部門年度預(yù)算與財務(wù)計劃。監(jiān)控預(yù)算并控制費(fèi)用，重點(diǎn)監(jiān)督食品、酒水與人力成本。 ? 與其他部門領(lǐng)導(dǎo)合作，發(fā)掘提高營收的各種銷售機(jī)會。推出各種能為賓客帶來杰出就餐體驗(yàn)的促銷活動。 ? 確保安全處理信貸與財務(wù)交易。 員工團(tuán)隊 ? 處理員工日常事務(wù)，計劃并分配工作，為每個員工設(shè)定工作和發(fā)展目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋，協(xié)助解決各種員工矛盾，提高員工績效。 ? 按照政府法規(guī)教育和培訓(xùn)所有團(tuán)隊員工。確保員工獲得質(zhì)量與服務(wù)標(biāo)準(zhǔn)方面的恰當(dāng)培訓(xùn)，并為員工配備完成全部工作所需的工具與設(shè)備。 ? 通過與其它部門進(jìn)行日常溝通和協(xié)作促進(jìn)團(tuán)隊合作、提高服務(wù)質(zhì)量。 ? 根據(jù)公司規(guī)定和政策，對員工工資、工作規(guī)程或其它人力資源相關(guān)事務(wù)提出建議或初擬方案。 賓客體驗(yàn) ? 確保所有餐飲場所及設(shè)施設(shè)備的整潔、除塵到位并根據(jù)預(yù)期業(yè)務(wù)量儲備適量庫存。若有任何維修需求，應(yīng)立即通知工程部。 ? 制定并達(dá)成質(zhì)量目標(biāo)與賓客滿意度目標(biāo)。禮貌、迅速高效地對所有賓客提出的問題、投訴或要求予以響應(yīng)，確保賓客感到非常滿意。 ? 站在賓客的角度分析他們的需求，識別并滿足賓客的期望，樹立賓客忠誠度。 ? 與賓客聯(lián)絡(luò)互動，確保達(dá)成賓客的期望。 企業(yè)責(zé)任 ? 為酒店管理本地餐飲市場營銷計劃；參加和維護(hù)整個系統(tǒng)的餐飲市場營銷計劃和促銷活動。 ? 決定所有食品、酒水、物資和設(shè)備的最大及最小庫存量。 第 2 頁，共 2 頁 IC/JD_F&B Director/CMH_GC/ZHCN/A4/04.2012 可能需對酒店的安全負(fù)責(zé)，確保將偷竊、犯罪和其它風(fēng)險降至最低。完成其它分配的任務(wù)，可能需要擔(dān)任值班經(jīng)理。 職責(zé) 此崗位是提供綜合服務(wù)的大型豪華酒店或度假村餐飲部門的最高職位。負(fù)責(zé)監(jiān)管多處大型用餐場所、廚房及宴會與會議設(shè)施內(nèi)的全體工作人員。監(jiān)督眾多經(jīng)理和主管。 任職要求 酒店管理、烹飪或相關(guān)專業(yè)學(xué)士及以上學(xué)歷或同等資歷，4年以上相關(guān)工作經(jīng)驗(yàn)含管理經(jīng)驗(yàn)。必須掌握本地語言。必須持有本地政府部門規(guī)定的證書或許可證。

1、Executive Assistant Manager-F&B?is responsible for the efficient and effective operation of whole F&B Department. To achieve departmental goals, in terms of guest satisfaction， financial targets, associates training and high associate morale. 行政助理經(jīng)理-餐飲責(zé)整個餐飲部有效的日常運(yùn)作，包括餐飲出品與餐飲服務(wù)。設(shè)立部門任務(wù)和目標(biāo)，包括財務(wù)目標(biāo)、市場美譽(yù)度、客人滿意度和員工滿意度等。 2、On service side, to ensure guest services are delivered according to the standard to meet and exceed guest expectations. 在餐飲服務(wù)方面，確保對客服務(wù)符合酒店的標(biāo)準(zhǔn)并力爭滿足及超越客人期望。 3、In terms of kitchen management, design the product according to market and customer group, provide high quality food under budget guidance, and guarantee profit. Monitoring the food, price and quality of the competitors, and strive for the unique and leading position of the hotel in the food and beverage production in the market.. 在廚房管理方面，根據(jù)客戶群體設(shè)計出品，在預(yù)算指導(dǎo)下提供高質(zhì)量食品，并保證利潤。關(guān)注競爭對手的食品、價格及質(zhì)量，力爭酒店在市場中的餐飲出品上處于獨(dú)特與領(lǐng)先地位。

協(xié)助集團(tuán)運(yùn)營中心總經(jīng)理完成以下工作 體系化建設(shè)： 1.負(fù)責(zé)建立并完善集團(tuán)運(yùn)營部內(nèi)部管理流程與制度； 2.負(fù)責(zé)建立并完善集團(tuán)運(yùn)營部與酒店管理團(tuán)隊之間的管理流程與制度，創(chuàng)造順暢高效的溝通與技術(shù)支持平臺。 3.負(fù)責(zé)制定相關(guān)運(yùn)營管理制度要求下的匯報系統(tǒng)。 項(xiàng)目管控： 1.負(fù)責(zé)組織編撰合約項(xiàng)目前期可行性報告，如市場定位、經(jīng)營分析、經(jīng)營預(yù)測等； 2.負(fù)責(zé)監(jiān)督旗下酒店執(zhí)行雅閣集團(tuán)運(yùn)營標(biāo)準(zhǔn)，確保旗下酒店管理及服務(wù)質(zhì)量符合雅閣集團(tuán)要求； 3.負(fù)責(zé)針對酒店主要運(yùn)營部門，如客房、餐飲、前廳部、工程部、財務(wù)部的運(yùn)營工作提供技術(shù)支持和專業(yè)化的指導(dǎo)； 4.負(fù)責(zé)定期收取運(yùn)營管理流程規(guī)定的報告文件等； 5.保持與酒店總經(jīng)理之間定期的業(yè)務(wù)咨詢溝通，及時了解酒店經(jīng)營動態(tài)和支持需求，維護(hù)良好的溝通機(jī)制； 6.根據(jù)項(xiàng)目情況及公司發(fā)展要求，負(fù)責(zé)編制相關(guān)報告，如年度工作計劃、相關(guān)部門培訓(xùn)要求； 7.根據(jù)公司相關(guān)規(guī)定，負(fù)責(zé)定期提交工作總結(jié)、計劃等文件； 8.在保證酒店服務(wù)品質(zhì)和經(jīng)營結(jié)果的基礎(chǔ)上，負(fù)責(zé)運(yùn)營費(fèi)用的收繳。 團(tuán)隊建設(shè)： 1.建立高效的運(yùn)營團(tuán)隊，包括銷售、運(yùn)營工程、財務(wù)的管控，根據(jù)公司發(fā)展需求和酒店經(jīng)營需要提供專業(yè)的技術(shù)支持和管理之道； 2.建立并維護(hù)運(yùn)營團(tuán)隊與酒店管理團(tuán)隊的溝通及匯報程序。 商務(wù)發(fā)展支持： 1.參與商務(wù)發(fā)展洽談項(xiàng)目的討論，提供專業(yè)的意見和建議，保證后期簽約項(xiàng)目能夠符合雅閣集團(tuán)運(yùn)營要求和市場發(fā)展需求，確保后期運(yùn)營質(zhì)量； 2.商務(wù)發(fā)展洽談項(xiàng)目提供相關(guān)專業(yè)的報告。

將員工的工作能力通過多項(xiàng)技能、多項(xiàng)任務(wù)和有彈性的日程安排的運(yùn)用而達(dá)到最大化，以完成經(jīng)營上的財政目標(biāo)和顧客期望。 Maximizes associate's productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. 確保每個盈利部門（例如：餐廳、酒吧、宴會廳）都在遵循品牌承諾的條件下以利潤最大化為目標(biāo)而運(yùn)作。 Ensures that each profit center (e.g. Outlet, Bar, Banquets) is operated in line with maximizing profit while delivering on the brand promise. 組織餐飲部年度經(jīng)營計劃的準(zhǔn)備工作。 Coordinates the preparation of the Annual Business Plan for Food and Beverage. 對經(jīng)營業(yè)績進(jìn)行戰(zhàn)略分析以更便于得到準(zhǔn)確而有意義的預(yù)測，適當(dāng)?shù)臅r候讓各個部門經(jīng)理參與其中。 Analyses business performance strategically to facilitate accurate and meaningful forecasting, involving the respective Heads of Department as appropriate. 以主要的業(yè)績表現(xiàn)指數(shù)為基礎(chǔ)對成本進(jìn)行預(yù)先管理控制，適當(dāng)?shù)臅r候讓各個部門經(jīng)理參與其中。 Manages costs proactively based on key performance indicators, working through the respective Heads of Department as appropriate. 不斷評估當(dāng)?shù)亍鴥?nèi)和國際市場趨勢、供應(yīng)商和其他酒店/餐飲企業(yè)營運(yùn)狀況以確保酒店自身經(jīng)營狀況保持競爭力和領(lǐng)先位置。 Evaluates local, national and international market trends, vendors and other hotel / restaurant operations constantly to make sure that the hotel’s own operations remain competitive and cutting edge. 以支持和靈活的態(tài)度與其他管理層成員緊密合作，著眼于整個酒店的成功和酒店客人的滿意度。 Works closely with other Leadership Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 經(jīng)過適當(dāng)?shù)呐嘤?xùn)、指導(dǎo)或教導(dǎo)，通過提高每個部門經(jīng)理的技能和能力將其效力發(fā)揮到最大化。 Maximizes the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. 根據(jù)行業(yè)、公司和酒店對于餐飲部要求的變化做出反應(yīng)等。 Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel etc. 任職條件 Qualifications 至少兩年以上餐飲部總監(jiān)經(jīng)驗(yàn)或餐飲行業(yè)內(nèi)大型運(yùn)營體量的餐飲副總監(jiān)經(jīng)驗(yàn)。 Minimum 2 years' working experience as Director of F&B, or Assistant Director of F&B in large property. 良好的運(yùn)營、行政管理及人際交往能力。 Good operational, administrative and interpersonal skills are a must.

崗位概述： 餐飲總監(jiān)負(fù)責(zé)整個餐飲部正常/有效的日常運(yùn)作。確保對客服務(wù)及食物出品符合酒店的標(biāo)準(zhǔn)并力爭滿足及超越客人期望。樹立部門奮斗目標(biāo)，包括客人滿意率，財務(wù)報告，員工培訓(xùn)及鼓舞員工工作士氣等 職責(zé)義務(wù)： 管理餐飲部的操作 監(jiān)督各餐廳的管理 監(jiān)督廚房的管理 監(jiān)督傳菜和上菜的操作 監(jiān)督宴會的運(yùn)作

跟進(jìn)酒店運(yùn)營要求確定餐飲經(jīng)營方針，指定具體的餐飲經(jīng)營計劃并組織實(shí)施 策劃及組織餐飲活動和宣傳、推廣活動 定期檢查、控制餐飲部各項(xiàng)收支，指定餐飲價格，進(jìn)行有效的成本控制 定期同餐飲經(jīng)理，行政總廚研究新菜，并有針對性的組織各項(xiàng)促銷活動 重視安全和衛(wèi)生工作，認(rèn)真貫徹實(shí)施食品衛(wèi)生安全 定期分析餐飲經(jīng)營的客人和消費(fèi)，提高營業(yè)額，吸引更多客人，推出合適的產(chǎn)品 深入餐廳征求客人意見，處理重大客人投訴 做好餐飲部門和其他部門的溝通協(xié)調(diào)工作 參與制定部門年度預(yù)算與財務(wù)計劃。重點(diǎn)監(jiān)控食品、酒水與人工成本等方面的預(yù)算和費(fèi)用 為下屬員工設(shè)定工作績效目標(biāo)。為員工提供教導(dǎo)、輔導(dǎo)并給予定期反饋 按照政府法規(guī)教育和培訓(xùn)所有團(tuán)隊員工。確保員工獲得質(zhì)量與服務(wù)標(biāo)準(zhǔn)方面的恰當(dāng)培訓(xùn) 備完成全部工作所需的工具與設(shè)備。 制定并達(dá)成質(zhì)量與賓客滿意度目標(biāo)。禮貌、迅速高效地對所有賓客提出的問題、投訴或要求予以響應(yīng)，確保賓客高度滿意。 根據(jù)下屬專長和工作表現(xiàn)、安排合適工作崗位，負(fù)責(zé)對下屬進(jìn)行考核評估 負(fù)責(zé)指導(dǎo)各崗位工作，做好班組間協(xié)調(diào)工作，及時解決工作中出現(xiàn)的問題 定期參加市場調(diào)查，合理分析運(yùn)營出品的成本 制定本部門的接班人培訓(xùn)計劃 積極主動同財務(wù)溝通，及時關(guān)注運(yùn)營成本問題 完成上級領(lǐng)導(dǎo)交代的其他任務(wù)。

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. To function as the Director of Food & Beverage for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully,in accordance with the standard of the hotel and are individually profitable.

1.?????? 在符合服務(wù)標(biāo)準(zhǔn)，利潤率和獨(dú)立的利潤部門的前提下，確保所有小部門，會議及宴會的正常運(yùn)營。 2.?????? 確保所有的小部分具有完善的管理團(tuán)隊（餐廳經(jīng)理/廚師長）對收入利潤和服務(wù)標(biāo)準(zhǔn)承擔(dān)責(zé)任。 3.?????? 在符合年度商務(wù)計劃規(guī)則的前提下，明確的核算運(yùn)營預(yù)算并決定部門應(yīng)達(dá)到的收入、花費(fèi)、人力、營運(yùn)設(shè)備及固定資產(chǎn)。市場策劃的關(guān)鍵和推動收入的舉措將對核算運(yùn)營預(yù)算起到輔助作用。 4.?????? 在適當(dāng)?shù)臅r候提供準(zhǔn)確的和切合實(shí)際的預(yù)測及更新的預(yù)期變化。 5.?????? 確保供應(yīng)商與采購部門聯(lián)絡(luò)并得到最大程度贊助，市場開發(fā)以及市場定價。 6.?????? 監(jiān)督成本并提出可衡量的控制成本的建議。 7.?????? 確保嚴(yán)格遵守部門的營運(yùn)預(yù)算范圍。 8.?????? 根據(jù)已建立的概念陳訴，有效的管理各個部分和宴會部門。 9.?????? 密切留意員工的能力，如果有必要作出及時的調(diào)整。 10.?? 監(jiān)督部門休假計劃。 11.?? 監(jiān)督并確保最少數(shù)量的加班。 12.?? 確保堅持運(yùn)營標(biāo)準(zhǔn)以達(dá)到營運(yùn)指南的設(shè)立的水準(zhǔn)。 13.?? 在符合品牌標(biāo)準(zhǔn)和部門需求的前提下，維持服務(wù)手冊內(nèi)容并作適當(dāng)?shù)男薷摹?14.?? 和餐廳經(jīng)理，宴會經(jīng)理及各區(qū)域廚師長在必要時采取糾正行動。 15.?? 處理客人投訴和關(guān)于各種在食品，飲料及服務(wù)方面的需求。已確定的程序和草案需要詳細(xì)的解釋說明并一貫的執(zhí)行。 16.?? 負(fù)責(zé)維護(hù)和修訂部門及相關(guān)部門的各項(xiàng)政策和程序，以避免含糊不清。 17.?? 和客人建立良好的客戶關(guān)系。 18.?? 在符合年度商務(wù)發(fā)展計劃的前提下建立市場活動計劃。此目標(biāo)的實(shí)現(xiàn)需要通過適當(dāng)?shù)膹V告宣傳和推廣活動的預(yù)算范圍來完成。 19.?? 確保完成所有關(guān)于餐飲的專業(yè)報表并及時轉(zhuǎn)交給相關(guān)的部門。 20.?? 例行月度部門經(jīng)理交流會和例會。 21.?? 合同事及其他部門保持良好的同事關(guān)系。 22.?? 充分的理解員工手冊內(nèi)容并確保員工執(zhí)行各項(xiàng)條款。 23.?? 培訓(xùn)并發(fā)展餐廳經(jīng)理，使他們能夠獨(dú)立運(yùn)營自己的部門。 24.?? 建立并實(shí)施部門經(jīng)理的發(fā)展計劃。 25.?? 和培訓(xùn)部經(jīng)理及部門培訓(xùn)主管共同完成員工培訓(xùn)計劃。 26.?? 通過與餐廳經(jīng)理，行政廚師長和公關(guān)部經(jīng)理的密切合作來發(fā)展餐飲部的各種推廣活動。 27.?? 為餐廳經(jīng)理做年度評估，并確保餐廳經(jīng)理使用同樣的方法給員工做評估。 28.?? 充分理解并堅持執(zhí)行酒店關(guān)于防火，衛(wèi)生和安全方面的方針。 29.?? 是食品安全系統(tǒng)的主要負(fù)責(zé)人。 30.?? 確保關(guān)注9項(xiàng)高風(fēng)險方針，健康和安全是最重要的。 31.?? 確保健康安全系統(tǒng)很好的維持，并指出不足之處加以完善。?? 32.?? 輔助組建一個團(tuán)隊負(fù)責(zé)員工福利，安全和發(fā)展的工作。 33.?? 確保員工每時每刻位客人提供禮貌的專業(yè)的服務(wù)。 34.?? 為員工提供培訓(xùn)，確保他們有足夠的技能來很好地完成工作。 35.?? 確保員工充分理解并遵守酒店關(guān)于衛(wèi)生，健康和安全方面的規(guī)定。 36.?? 進(jìn)行兩次年度營運(yùn)設(shè)備的盤點(diǎn)。 37.?? 在九項(xiàng)能力資格認(rèn)證中, 人員管理溝通和計劃安排為強(qiáng)項(xiàng)。 38.?? 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 39.?? 確保員工充分的理解并遵守員工手冊內(nèi)容。 40.?? 通過領(lǐng)導(dǎo)行政總廚來有效管理廚房運(yùn)作及相關(guān)事務(wù)。 41.?? 如有必要，該部門有權(quán)更改或補(bǔ)充該職位描述。 42.?? 完成任何其他合理的職責(zé)和被指派的職責(zé)。

1. 作為酒店餐飲及廚房運(yùn)營的戰(zhàn)略領(lǐng)導(dǎo)者，管理包括餐廳/酒吧，客房送餐，宴會/會議等。 2. 從宏觀上把控部門戰(zhàn)略的發(fā)展及實(shí)施，確保品牌策略及推廣活動的落實(shí)。 3. 確保餐飲及廚房的運(yùn)作滿足品牌目標(biāo)客戶群體的需求，提高員工滿意度，關(guān)注提高收入，及最大化團(tuán)隊的各項(xiàng)財務(wù)表現(xiàn)。 4. 作為行政委員成員，制定及實(shí)施酒店范圍與滿足及提高品牌目標(biāo)客戶群體及內(nèi)部員工滿意度相關(guān)的策略，不斷提高酒店投入的回報率。 1. Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable.  2. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  3. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.  4. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

崗位職責(zé) 1. 餐廳酒水販?zhǔn)奂翱蛻艟扑?wù) 2. 針對顧客選用之葡萄酒進(jìn)行解說及酒水服務(wù) 3. 維持、控管餐廳酒水品質(zhì)以及酒水成本控制 4. 配合季節(jié)與菜單進(jìn)行葡萄酒選購及銷售 5. 擅長于各式酒類服務(wù)，主要是在餐廳中服務(wù)，能在餐點(diǎn)與葡萄酒的搭配上提供專業(yè)的建議 6. 負(fù)責(zé)酒單的安排、酒的遞送、服務(wù)、訓(xùn)練餐廳的其他服務(wù)人員 崗位要求 1.大專以上學(xué)歷 2. 必須持有WSET Level 2 或 以上的專業(yè)資格 3.有2年以上相關(guān)工作經(jīng)驗(yàn) 4.良好英語表達(dá)能力 5.具有五星酒店高級餐廳的相關(guān)工作經(jīng)驗(yàn)可優(yōu)先考慮

崗位職責(zé) 1.分析餐廳的各項(xiàng)報告，擬定改善行動計劃并追蹤執(zhí)行情況； 2.監(jiān)督并負(fù)責(zé)所有餐廳管理人員訓(xùn)練、工作考核、薪資考核的成績； 3.制定及執(zhí)行管理人員的訓(xùn)練計劃并達(dá)成績效評估的要求； 4.針對顧客的意見回饋來制定改善計劃并帶動餐廳所有管理人員共同達(dá)成目標(biāo)； 5.根據(jù)公司營業(yè)額及利潤指標(biāo)，幫助及指導(dǎo)管理組完成目標(biāo)； 6.協(xié)助餐廳處理意外事件； 7.完成上級安排的其它工作。 崗位要求 1.大專以上學(xué)歷，5年以上國際餐飲連鎖企業(yè)營運(yùn)管理經(jīng)驗(yàn)； 2.豐富的餐飲管理經(jīng)驗(yàn)； 3.良好的職業(yè)操守及團(tuán)隊合作精神，較強(qiáng)的溝通、理解和分析能力； 4.熟悉營運(yùn)餐廳管理各項(xiàng)實(shí)務(wù)的操作流程； 5.良好的領(lǐng)導(dǎo)管理和溝通技巧，具有獨(dú)立工作和學(xué)習(xí)的能力，工作認(rèn)真細(xì)心。 6.有優(yōu)秀的營銷技巧，較強(qiáng)的市場策劃能力和運(yùn)作能力 7.有較強(qiáng)的組織協(xié)調(diào)能力，人際溝通能力，管理能力，培訓(xùn)能力； 8.有較強(qiáng)的團(tuán)隊管理經(jīng)驗(yàn)，能及時妥善處理突發(fā)事件。

Job Responsibilities: ? Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory. ? Monitors adherence to all liquor control policies and procedures. ? Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. ? Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. ? Assists with developing menus and promotions as necessary. ? Trains staff on liquor control policies and procedures. ? Ensures employees understand expectations and parameters. ? Interacts with guests to obtain feedback on product quality and service levels. ? Participates in the development and implementation of corrective action plans. Job Requirements: ? High school diploma or GED. ? 4 Years experience in the food and beverage, culinary, or related professional area. ? Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks. ? Good command of spoken and written of English, Cantonese and Mandarin.

-Responsible for the management of all aspects and functions of the Restaurant areas in accordance with hotel standards.? Directs implements and maintains a service and management philosophy, which serves as a guide to respective employee. -Maintain complete knowledge of: o??? All Liquor brands, beers and non-alcoholic selections available in Lai Heen o??? The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list o??? Designated glassware and garnishes for drinks o??? All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, Presentation and prices o??? Daily menu specials and items out of stock o??? Dining room layout, table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code o??? Micros and manual system procedures o??? Daily house count, arrivals/ departures, VIPs o??? Schedule in house group activities, locations and times o??? Correct maintenance and use of equipment o??? All department policies/ service procedures -Check Storage areas for proper suppliers, organization and cleanliness. Instruct designated personal to rectify any cleanliness / organization deficiencies -Establish par levels for supplies, liquor, wine and equipment.? Complete? requisitions? to? replenish shortages or additional items needs for the anticipated business -Requisitions linens/ skirting required for business -Check stock of wines / champagnes and inform the Beverage Manager to order shortages noted. Ensure wines are received, properly stored, and kept secured -Review sales and beverage costs of previous day; resolve discrepancies with Accounting. Track revenue against budget -Communicate with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that employee is aware of such

-Responsible for the management of all aspects and functions of the Restaurant areas in accordance with hotel standards.? Directs implements and maintains a service and management philosophy, which serves as a guide to respective employee. -Maintain complete knowledge of: o??? All Liquor brands, beers and non-alcoholic selections available in Lai Heen o??? The particular characteristics and description of every wine/champagne by the glass and major wine on the wine list o??? Designated glassware and garnishes for drinks o??? All menu items, preparation method/time, ingredients, sauces, portion size, garnishes, Presentation and prices o??? Daily menu specials and items out of stock o??? Dining room layout, table/ seat/ station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code o??? Micros and manual system procedures o??? Daily house count, arrivals/ departures, VIPs o??? Schedule in house group activities, locations and times o??? Correct maintenance and use of equipment o??? All department policies/ service procedures -Check Storage areas for proper suppliers, organization and cleanliness. Instruct designated personal to rectify any cleanliness / organization deficiencies -Establish par levels for supplies, liquor, wine and equipment.? Complete? requisitions? to? replenish shortages or additional items needs for the anticipated business -Requisitions linens/ skirting required for business -Check stock of wines / champagnes and inform the Beverage Manager to order shortages noted. Ensure wines are received, properly stored, and kept secured -Review sales and beverage costs of previous day; resolve discrepancies with Accounting. Track revenue against budget -Communicate with the Chef to review daily specials and out of stock items; update board throughout shift. Ensure that employee is aware of such

【崗位職責(zé)】 1、負(fù)責(zé)餐飲部行政管理工作，制定并實(shí)施餐飲經(jīng)營的所有計劃。 2、負(fù)責(zé)實(shí)現(xiàn)部門的營業(yè)收入指標(biāo)和利潤指標(biāo)。 3、與行政總廚一起籌劃和設(shè)計菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 4、熟悉飯店管理理論、餐飲管理理論、營銷學(xué)和服務(wù)心理學(xué)。 5、協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 6、制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 7、建全物資管理制度，對餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 【崗位要求】 1、大專以上文化程度；2年以上同崗位工作經(jīng)驗(yàn)。 2、精通本部門的業(yè)務(wù)知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 3、熟悉食品原材料采購、儲藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 4、具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 5、具有社會活動能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動餐飲部各級管理人員的積極性。

1.? Assiststhe Area General Manager in the overall running of the hotel by participatingin the decision making of the hotel’s policies, philosophy, direction, goalsand objectives and is responsible for their implementation thereafter. 通過參與酒店政策、理念、方向、目標(biāo)和宗旨的決策來協(xié)助區(qū)域總經(jīng)理運(yùn)營酒店，并對決策的實(shí)施負(fù)責(zé)。 2.? Overseesthe performance of all Outlet Managers by providing guidance and assistance inthe execution of their responsibilities and helping them set the agreeddepartmental objectives. 監(jiān)督各個廳面經(jīng)理的表現(xiàn)情況，通過提供指導(dǎo)和協(xié)助幫助他們制定達(dá)成共識的廳面目標(biāo)。 3.? Directsand controls all subordinate Food and Beverage staff to ensure that allday-to-day operational matters are handled on time and guests’ expectations aremet. 領(lǐng)導(dǎo)和指揮餐飲部全體員工以保證日常事務(wù)的合理處理及保證達(dá)到客人的期望。 4.? Ensuresthat the standards of Food and Beverage meet or exceed expectations byoverseeing the quality, consistency and presentation in all outlets and makingsure that they conform to the hotel’s requisites at all times. 保證餐飲部的標(biāo)準(zhǔn)達(dá)到或超出期望，監(jiān)督各廳面的質(zhì)量、一致性和出品并確保其始終符合酒店要求。 5.? Ensuresthat the standards of service in all outlets are in conformity with the requisitestandards of the hotel and that they meet or exceed expectations by sendingstaff for training, etc. 保證各廳面的服務(wù)標(biāo)準(zhǔn)與酒店的要求相符合，通過派送員工培訓(xùn)等方式達(dá)到或者超出期望。 6.? Prepares,communicates and implements, in conjunction with the Executive Chef and ChineseKitchen Chef, an annual Food and Beverage promotion for all restaurants andassists Sales & Marketing in designing the advertising material for suchpromotions. 與行政總廚和中廚廚師長共同準(zhǔn)備、溝通和執(zhí)行餐飲部每個餐廳的年度促銷計劃，并協(xié)助銷售部設(shè)計各類促銷的廣告。 7.? Prepares,communicates and implements, in conjunction with the Executive Chef and ChineseKitchen Chef, menu change cycles for all restaurants. 與行政總廚和中廚房廚師長配合，準(zhǔn)備、溝通和執(zhí)行所有餐廳菜單的變更。 8.? Ensuresthe implementation and maintenance of O.E. par stock in all outlets andoversees the inventory taking and control. 確保每個廳面營運(yùn)用品貯存量的使用和維持，監(jiān)督盤點(diǎn)的實(shí)施并做好控制。 9.? Ensuresthe implementation and maintenance of beverage par stock in all outlets andoversees the stock taking and control. 確保每個廳面酒水貯存量的使用和維持，監(jiān)督盤點(diǎn)的實(shí)施和做好控制。 10. Isresponsible for all Food and Beverage pricing, maximizing outlets profitabilitywhile maintaining value- for-money principles. 負(fù)責(zé)所有餐飲價格的制定，在保證價格合理的原則下做到所有餐廳廳面收益最大化。 11. Isresponsible for strengthening cost-profit ratios by continuously monitoring theFood and Beverage cost and performing financial performance analysis. 通過持續(xù)的監(jiān)管餐飲成本和實(shí)施財務(wù)行為分析來強(qiáng)化成本與收益比例。 12. Isresponsible for the implementation and co-ordination of all Food and Beveragerelated aspects within the Group’s profit chain efforts. 遵循服務(wù)利潤鏈原理負(fù)責(zé)實(shí)施和協(xié)調(diào)所有餐飲方面事宜。 13. Isresponsible for submitting to the Area General Manager an annual business plan. 負(fù)責(zé)向區(qū)域總經(jīng)理提交每年的餐飲部運(yùn)營計劃。 14. Assistsin the preparation of the hotel’s annual budget and, more specifically,prepares monitors and controls the hotel’s Food and Beverage budget. 協(xié)助準(zhǔn)備酒店年度預(yù)算，做好酒店餐飲部預(yù)算的監(jiān)管和控制。 15. Overseesthe standards of cleanliness and hygiene in all Food and Beverage areas andtakes appropriate action when necessary. 監(jiān)督所有餐飲區(qū)域的清潔和衛(wèi)生，必要時采取適當(dāng)?shù)男袆印?16. Maintainsan efficient administration within the Food and Beverage division preparing andsubmitting operational reports on time. 在餐飲部門保持高效的管理，確保按時準(zhǔn)備和提交相關(guān)營運(yùn)報告。 17. Ensuresthat house rules are followed and obeyed. 確保遵守和奉行內(nèi)部的規(guī)定。 18. Adheresand ensures that all policies and procedures, and Staff handbook regulationsare abided by 堅持遵守規(guī)章制度及員工手冊上的規(guī)定。