We are looking for a?Service Associate-Concierge with following duties and requirements:
我們在尋找一位具備以下特質,并可獨立承擔相應崗位職責的禮賓員人選:
As a Service Associate-Concierge,?we?rely on you to:
作為酒店禮賓員,需承擔以下主要工作職責:
1.Ensure sales awareness and be good at seizing opportunities to maximize hotel revenue.
2.Make sure your luggage is sent to your room quickly.
3.Ensure that all guest messages, emails, faxes, packages are quickly forwarded or delivered to guests.
4.Ensure that guests' inquiries are answered promptly, professionally and appropriately at all times.
5.Ensure feedback to the Deputy Manager on comments and suggestions from guests and other departments.
6.Provide accurate, timely and reliable information and guidance to guests and staff who come to the concierge for help.
7. Assist in ensuring that the driveway in front of the hotel is clear of traffic.
8.Assist guests in booking restaurants and Tours upon request.
1、確保具有銷售意識,善于把握時機實現(xiàn)酒店收入最大化。
2、確保行李被快速送到房間。
3、確保所有客人留言、郵件、傳真、包裹被快速接轉或送達客人。
4、確保始終及時、專業(yè)、恰當?shù)幕卮鹂腿说膯栐儭?5、確保向副理反饋來自客人和其他部門的意見和建議。
6、向來禮賓部尋求幫助的客人、員工提供準確、及時、可靠的信息和指南。
7、協(xié)助確保酒店門前的車道交通暢通。8、根據(jù)客人要求協(xié)助預定餐廳以及旅游。
We are looking someone who:
我們尋找的人選需具備:
1.Good written and oral communication skills in Chinese, good organization and coordination skills in basic spoken English, able to stick to the end to complete the work.
2.At least 1 year related working experience in hotel.
3.Knowledge of tourism/hospitality industry is preferred.
1、良好的中文書寫和口頭表達能力,基礎英語口語良好的組織和協(xié)調技巧,能夠堅持到底完成工作。
2、至少一年酒店或大公司相關工作經(jīng)驗。
3、具有旅游/酒店行業(yè)知識優(yōu)先。
If you are the right person, what are you waiting for? Click the apply button now!
如果您就是合適的人選,那還等什么?馬上點擊申請按鈕吧!