行政
Administration
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§? 管理從供應商處歸還的所有美工、透明片、照片、膠片等。
Monitors the return of all artwork/trans/photos/films from suppliers.?
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§? 確保妥善紀錄從資料庫提取/歸還的物品。
Ensures proper records of materials taken from/returned to library are maintained.
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賓客服務
Customer Service
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§? 確保遵循品牌承諾并始終提供優異的對客服務。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
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§? 適當時為其他部門的內部客人提供優質服務。
Provides excellent service to internal customers in other departments as appropriate.
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§? 禮貌而高效地處理所有客人和內部客人的投訴和詢問，確保問題得到圓滿解決。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
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§? 與客人和同事保持基于良好工作關系的互動接觸。
Maintains positive guest and colleague interactions with good working relationships.
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營運
Operational
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§? 負責酒店廣告、宣傳印刷品和其他項目的制作。
Undertakes production of advertisements, hotel collateral and other projects.
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§? 負責酒店廣告、宣傳印刷品和其他項目的版面和設計。
Oversees layout and design of advertisements, collateral and any other projects.
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§? 提交具有創意的新理念以提高宣傳印刷品的整體標準。
Proposes new and creative ideas/concepts to improve overall collateral standards.
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§? 研究和準備方案、設計樣稿和相關物料，熟悉指派的項目。
Studies and prepares layouts, sketches of proposed illustrations, and related materials to become familiar with assignment.
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§? 確定最適合制作符合要求效果和適合再生產要求的產品形式、方式和媒介，或獲取關于以上要求的具體的指示。
Determines style, techniques, and medium best suited to produce desired effects and conform to reproduction requirements, or receives specific instructions regarding these variables.
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§? 制定概念、遞交樣稿和詳細的模型，草圖和設想等。
Formulates concept and renders illustration and detail from models, sketches, memory, and imagination.
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§? 在完成的不同階段討論設計樣稿并作必要修改。
Discusses illustration at various stages of completion and makes changes as necessary.
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§? 選擇類型、繪字、選擇材料或其它相應的職責。
Selects type, draws lettering, lays out material, or performs related duties.
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§? 聯絡物料部并與供應商和其他部門合作，專業的完成所有項目。
Liaises with Materials Department and works with suppliers and other departments to professionally and competently execute all projects.
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§? 協助酒店內部宴會和活動的攝影，包括員工活動或重要客戶到達時的拍攝。
Assists with internal photography of events, including associate related events, or VIP arrivals where required.
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§? 在具體的指導原則下制作房務部和餐飲部的所有推廣活動的宣傳印刷品。
Produces within the specified guidelines all promotional collateral required for both Rooms and Food & Beverage.
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§? 負責在酒店舉辦的婚宴、研討會、會議等的道具制作和安裝。
Produces and installs props and materials required for weddings, seminars, meetings and other events.
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人事
Personnel
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§? 支持落實人本品牌，示范并加強凱悅價值觀和文化特性。
Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
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其他
Other Duties
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§? 熟知與員工和行業相關的法律法規。
Is knowledgeable in statutory legislation in associate and industrial relations.
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§? 確保保持高標準的個人形象和儀容儀表。
Ensures high standards of personal presentation and grooming.
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§? 熟知酒店的員工手冊并且理解酒店的規章制度，尤其是有關火災，衛生，健康，與安全的政策和程序。
Reads the hotel's Associate Handbook and has an understanding of and adheres to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
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§? 始終對管理和個人行為負責， 并且積極展現酒店管理層和凱悅的形象。
Exercises responsible management and behaviour at all times, positively representing the hotel management team and Hyatt.
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§? 參加必要的培訓和例會。
Attends training sessions and meetings as and when required.
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§? 完成其他合理分配的職責和任務。
Carries out any other reasonable duties and responsibilities as assigned.
