Primary Responsibilities主要職責
? Prepares the Annual Marketing Plan and Room Revenue Budgets
? Participates in Trade Shows and promotional events to develop new markets by identifying prospective customers
? Drives the Sales effectiveness of the hotel and Sales & Marketing Team
? Participates in overseas Sales Missions in accordance with identified business needs
? Controls and monitors the Sales & Marketing Budget including expenses
? Provides ongoing direction and implements training programs for staff in the areas of:
- Tour & Travel Section
- Meetings & Groups
- Catering Sales Department
- Local & Worldwide Corporate Agreements
- Travel Agency Contracts
- Reservations Department
? Attend weekly EXCOM meetings and relays relevant information to Department members
? Implements advertising campaigns and participates in joint advertising with Regional Sales & Marketing Team/FRHI
? Produces and controls all sales literature, including brochures, flyers, poster, promotional letters and giveaways
? Responsible for gaining exposure and inclusion in companies’ worldwide programs (RFP & consortia programs) on preferred rate structure, directly and/or jointly with Regional S&M/FRHI
? Conducts Sales meeting with all Sales & Marketing staff personnel?
? Prepares monthly and periodic reports for General Manager as directed
? Issues and signs Tour & Travel / Corporate Rate contracts and Meeting GDS / RFP contract preparation / negotiation / contracting
? Reviews and monitors company accounts room night production report based on account and individual sales managers’ productivity to ensure sales objectives as related to revenue monthly budgets are achieved
? Monitors weekly sales activities to ensure individual sales calls objectives are achieved
? Supervises monitor reservation department to ensure optimal inventory management based on yield
? Monitors daily reservations pick-up patterns to maximize occupancy and revenue increase yields
? Conducts weekly 3-month forecast meeting with Revenue Director/Manager
? Responsible to control all key account yearly contracting processing based on rate negotiation (to support increasing rates on a year-round basis) – negotiates with decision makers/confirm with GM– based on volume (hotel’s top productive accounts)
? Liaises with Front Office, Banqueting, F&B and Finance re: all Hotel Sales Activities
? Liaises and directly monitors the Public Relation Department with regard to advertising, editorial and Press Releases requirements
? Other duties and support in other departments when required and as assigned
? 準備年度營銷計劃和客房收入預(yù)算。
? 參與貿(mào)易展覽和促銷活動，通過識別潛在客戶來開發(fā)新市場。
? 推動酒店和市場銷售團隊的銷售有效性。
? 參與海外銷售拜訪以便識別潛在生意機會。
? 控制和監(jiān)督銷售和市場預(yù)算，包括費用。
? 在以下領(lǐng)域為員工提供持續(xù)的指導(dǎo)和實施培訓(xùn)計劃:
o 旅游團隊業(yè)務(wù)
o 會議和團隊業(yè)務(wù)
o 宴會銷售業(yè)務(wù)
o 本地和全球公司協(xié)議
o 旅行社合約
o 預(yù)訂部
? 參加每周的行政管理人員會議，并向部門成員傳遞相關(guān)信息。
? 執(zhí)行廣告活動，并參與區(qū)域銷售和市場團隊/FRHI的聯(lián)合廣告。
? 制作和控制所有銷售資料，包括小冊子、傳單、海報、促銷信和禮品。
? 負責在公司的全球計劃(RFP & consortium Programs)中獲得更多的曝光及加入優(yōu)選的價格體系，直接和/或與區(qū)域S&M/FRHI合作。
? 與所有市場銷售人員召開銷售會議。
? 根據(jù)總經(jīng)理的指示準備月度和定期報告。
? 制定和簽署差旅協(xié)議價合同，參加GDS/RFP合同的準備/談判/簽訂。
? 根據(jù)客戶和銷售經(jīng)理自身的生產(chǎn)效率，審查和監(jiān)控公司的間夜產(chǎn)量報表，以確保達到與收入相關(guān)的銷售目標。
? 監(jiān)控每周的銷售活動，確保銷售完成個人拜訪目標。
? 監(jiān)督預(yù)訂部門，確保基于產(chǎn)量的最佳庫存管理。
? 監(jiān)控每日預(yù)訂提貨模式，以最大限度地提高入住率和收益。
? 與收入總監(jiān)/經(jīng)理每周進行下三個月的預(yù)測會。
? 負責控制基于價格談判的所有大客戶年度合同處理(支持全年價格的增長)-與決策者談判/與總經(jīng)理確認-基于數(shù)量(酒店最高產(chǎn)客戶)。
? 與前廳部，宴會部，餐飲部和財務(wù)部聯(lián)系所有的酒店銷售活動。
? 聯(lián)系并直接監(jiān)督公關(guān)部關(guān)于廣告，社論和新聞發(fā)布的要求。
? 根據(jù)要求和分配，完成其他部門的工作和支持。
Knowledge and Experience知識和經(jīng)驗
? Experience in a similar role in a luxury hotel with knowledge of the China market is required
? Working experience in China is an asset
? Pre-opening experience is an asset
? Ability to work independently
? Excellent leadership, interpersonal and communication skills
? Analytical, pro-active and innovative mind
? Detail-oriented and highly reliable in thorough execution and follow-through
? High integrity and ability to keep confidentiality
? 具備豪華酒店相關(guān)工作經(jīng)驗，熟悉中國市場
? 有中國工作經(jīng)驗者優(yōu)先
? 有籌備開業(yè)經(jīng)驗者優(yōu)先
? 能夠獨立工作
? 優(yōu)秀的領(lǐng)導(dǎo)能力、人際關(guān)系和溝通能力
? 善于分析，積極主動，具有創(chuàng)新思維
? 注重細節(jié)，在執(zhí)行和跟進方面具有高度的可靠性
? 高度的誠信和保密能力
Your team and working environment:
成都棕櫚泉費爾蒙酒店坐落于棕櫚泉國際中心，地處天府新區(qū)的核心區(qū)域及成都高新區(qū)，毗鄰世紀城新國際會展中心，環(huán)球中心及天府軟件園。
成都棕櫚泉費爾蒙酒店設(shè)有336間酒店客房，蔚柳溪水療中心，金尊行政樓層，超過1350平方米的會議及宴會設(shè)施，以及一系列的餐飲設(shè)施，包含全日制餐廳“食百絢” ，三層樓的酒廊、雞尾酒吧及特色餐廳“Cube”，精品川菜中餐廳“嘗藝”，以及位于酒店頂層的“覓”特色餐廳。
Fairmont Chengdu, situated within the Palm Springs International Centre, is located in the heart of Tianfu New Area and Chengdu Hi-tech Zone and is adjacent to the Century City New International Convention & Exhibition Center, Global Center and the Tianfu Software Park. The hotel features 336 guest rooms, Willow Stream Spa, Gold Executive Floor, over 1,350 square meters of meeting facilities, and a collection of F&B concepts including an all-day-dining restaurant Spectrum, CUBE a three-floor concept - lounge, cocktail bar and restaurant, a signature Sichuan Chinese restaurant Chang Yi, and our feature restaurant MIKU occupying the top level of the hotel.
Note: Customization may be included for any specific local or legislative requirements, such as work permits
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