Duties and Responsibilities工作職責
· Provide prompt, efficient and courteous services to guests, members and visitors
· 向客人、會員和來訪者提供及時、高效和禮貌的服務。
· Maintain Health Club facilities according to set standards of order and cleanliness
· 按照既定次序和清潔標準來維護健身俱樂部設施。
· Report repairs and maintenance problems to supervisor
· 向主管匯報維修和保養問題。
· Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
· 熟悉酒店的設施、活動、設備、服務和其它相關情況，以便向客人提供準確信息。
· Be knowledgeable about all hotel facilities in order to promote and sell them to guests
· 熟知酒店所有設施，以便向客人進行推銷。
· Ensure guests amenities, towels, linen and other guests needs have ample supply
· 確保充分供應客人的用品、毛巾、布草等。
· Follow hotel procedures in relation to pool towel issue and retrieval
· 遵守酒店關于泳池毛巾的發放和回收的工作程序。
· Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
· 與關聯部門，如洗衣房、客房部和工程部進行溝通，以向客人提供上乘服務。
· Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
· 為客人、會員和已登記的兒童開展活動與服務，對其做相關說明并提醒其注意安全。
· Abide by rules and regulations and policies and procedures of hotel
· 遵守酒店的各項規章制度、政策和工作程序。
· Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
· 對游泳池進行定期視察，以確保其達到清潔標準。
· Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
· 就游泳池、Spa和體育館的使用向客人和來訪者正確收費，并按照工作程序將費用計入房間帳單。
· Attend scheduled training
· 參加排定的培訓活動。
· Participate actively in employee activities
· 積極參加員工活動。
· Adhere to specified hygiene and personal appearance standards
· 遵守規定的衛生和個人儀容標準。
· Participate in activities concerning protection of environment
· 參加與環保相關的活動 。
· Ensure only qualified persons such as in-house guests, members and guests who paid the entrance fee are allowed to use
· 確保只允許符合資格的人員使用相關設施，如住店客人、會員和交付入場費的客人。
· Demonstrate advanced knowledge of the general principles of fitness and training, concepts of health and the effects of exercise on the human body
· 表現出對健身和訓練的一般性原則、健康觀念以及鍛煉對人體影響的深入了解。
· Demonstrate advanced knowledge of the general principles of nutrition and influence on the performance of exercise activities
· 表現出對人體營養的一般性原則及其對體育鍛煉的效能影響的深入了解。
· Trace relevant statistic about innovative fitness, sport and recreation activities with a view to implement
· 跟蹤研究關于新型健身、運動和康樂活動的統計數字，以期采用此類活動。
· Assist departments in developing attitudes of health and well-being of staff through fitness, sport and recreation programs
· 通過健身、運動和康樂活動協助各部門形成增進員工健康和福利的觀念。
· Select and maintain a range of fitness activities and equipment
· 挑選并保持一系列健身活動項目和設備。
· Teach a multitude of exercise techniques from a variety of fitness scenarios
· 教授選自各種健身方式的大量鍛煉技巧。
· Program exercises for individual guests as requested
· 按要求為每位客人制定鍛煉計劃。
aCCOUNTABILITY責任范圍
Number of employees supervised –
管理的員工
Direct N.A.
直接 無
Indirect N..A.
間接 無
Annual Operating Profit/Payroll Budget –
年度經營利潤和薪金預算
· N.A.
· 無
Key Metrics –
主要績效指標
· Completion of assigned tasks
· 完成分配給的工作的情況
Decision Making Responsibilities (Decision Rights) –
決策職責(決策權)
· Within the authority as assigned for Hotel Band 8 role
· 酒店8級職權范圍內的事宜
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求
· Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· 擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。
· Good Interpersonal Skills
· 具有良好的交際技能
· CPR / First Aid certification required
· 要求獲有CPR和急救證書
Qualifications –
學歷
· High School or Vocational Certificate or equivalent
· 高中學歷或專業證書
Experience –
經歷
· 1 year related experience, or an equivalent combination of education and experience.
1年相關工作經歷，或與此相當的教育和相關工作經驗結合的背景。
