1.To maximize room sales and revenue for the hotel . Up - selling belongs to highest priorities.
實現客房銷售和收益最大化，其中以客房促銷最為重要。
2.To perform duties of secretarial nature including preparing correspondence , maintaining files , sending faxes , email , etc.
完成當班工作,具體包括準備往來文件,文件的歸檔,發送傳真,電子郵件等。
3.To ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel.
一直保持積極的銷售態度,不錯失酒店范圍內的任何銷售機會。
4.Develop the reservations and group & tour teams to maximize revenue on every all enquiry .
發展酒店散客及團隊預定團隊,并且確保每次的電話查詢,保證最大收益。
5.To ensure a high level of product knowledge of the hotel and the local area.
對本酒店及地區的產品知識具備高度的認識。
6.To develop and maintain a high level of communication with major sources of business and advice the DOSM of feedback where necessary.
發展并保持對主要業務來源的高水平溝通,并在必要的時候反饋給市場銷售總監。
7.To advise the DOSM of any changes or trends relating to business .
將與業務有關的任何趨勢變化及時告知市場銷售總監。
8.Ensures all commission requests are handled accurately and timely
確保傭金需求被正確,及時的跟進。
9.To ensure al refused business is recorded with reasons for refusal
確保所有的被拒業務根據原因加以歸檔。
10.To ensure that all correspondence has been filed accordingly , with correct and updated information .
確保所有往來文件被及時歸檔,其信息準確無誤。
11.To adhere to all company credit policies to ensure that all revenue expected will be received .
遵守公司的信用制度并確保所有預期收益能被及時收取。
12.To adhere to pre - set availability and rate controls
遵守預先設定的客房供應及房價控制。
13.To maintain and update guest history and marketing database as laid down in the reservations procedures.
根據預定部相關流程,維護及更新客戶資料和營銷數據庫。
