Plans and manages sales calls according to Account Management procedures adhering with Accorhotel standards on an annual, monthly, weekly and daily basis.
以雅高酒店的標準通過客戶管理程序規劃和管理年度、月度、每周和每日銷售拜訪
Handles all enquiries and leads from potential clients which involves meeting, site inspection, entertainment, negotiation and contract writing, attending promotional functions organized by the hotel.
處理所有潛在客戶的咨詢,包括會議、實地考察、娛樂項目、談判和撰寫合同,并參加推廣活動和酒店組織的活動。
Participates in sales activities by identifying potential customers whether from existing or new accounts, selling through tele-sales or sales calls and participating in hotel sales blitz to develop new business and follows up.
參加由現有的或新的潛在客戶的銷售活動,通過電話拜訪和參加酒店的商業活動并跟進。
Maintains good relations and solicits daily room night production of individual and groups business from the existing and new accounts in order to meet sales targets.
與現有的客戶保持良好的關系并征求所有現有的個人、團隊,會議每天晚上需要的房間數,以達到酒店的銷售目標。
Organizes VIP's arrivals, welcomes and provides them with assistance during their stay according to the Accorhotel Hotel standards and in order to meet guest satisfaction.
根據雅高酒店集團的標準,組織重要客戶的到訪,歡送和提供給予他們入住期間的任何幫助,以達到客戶的滿意。
Plans, coordinates and supervises with the help of various departments that clients' specific requirements are adhered to ensure their satisfaction.
在各部門的協助下計劃,協調與監督以確保客戶的特殊要求得到幫助,確保客戶的滿意。
Keeps two-way communications between clients and hotel, ensuring clients are kept updated with latest development in hotel, and senior management are kept updated on changes in companies, market events, market trends, customer feedback on hotel and competitor activities.
保持與客戶之前的雙向溝通,確保客戶及時了解酒店的最新發展情況,并及時了解公司變化、市場事件、市場趨勢、客戶對于酒店及競爭對手活動的反饋。
Maintains updated records and call results, potentials, productivity, competitive information, rate history, etc. in Fidelio.
保持隨時更新記錄和電話結果,潛在客戶、生產率、競爭者資料和房價歷史等。
Produces daily & weekly productivity reports stating leads, tentative and confirmed bookings and lost business, and corrective actions taken.
制作每天和每周銷售報告,并初步確認預訂及生意損失,并采取糾正措施。
Reporting sales activity and result in daily or weekly sales meeting.
參加每日或每周銷售例會并匯報銷售成果及提出建議
Accomplishes a set of administrative duties such as attending meeting, handling correspondence related to designated accounts, writing monthly sales activities report, and other duties related to the job function.?
完成整套的行政職責例如,會議,處理相關的指定賬戶,每月的銷售活動報告,和其他相關職能的其他職責。
Minimum of 2 years Sales management experience
至少2年的酒店銷售經驗
A strong understanding of overall hotel business
有很強的星級酒店市場及生意拓展理念
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
具有很強的學習能力,分析和解釋復雜的活動和/或信息,以提高新的實踐和發展的新方法
Must have the ability to understand local markets that affect the business of the hotel
必須有能力了解,影響酒店業的當地市場情況
Strong oral and written communication skills
較強的口頭和書面溝通能力
優秀的與各個階層的溝通能力
Ability to train and develop new team members
能力的培養和發展團隊新成員
Computer skills (word processing, spreadsheet, and presentation software)
計算機技能(文字處理,電子表格和演示軟件)
Language skills: English and Mandarin Chinese
語言技能:英語和中文