客人進入游泳池/開放區域后,救生員必須在游泳池/水邊待命確保一直都在。主要職責是觀察水面和泳池內的所有客人并持續留意。救生員不得擅自離崗。如救生員需要承擔其他任務或服務,如用餐/或去洗手間休息,救生員須在主管的批準下無縫地尋找可替代同事。
As soon as a guest enters the swimming pool / open water, the life guard must stand by at the pool / beach watch tower at all times. The main duty is to observe the water surface and all guests inside the water consistently. Lifeguard should NEVER leave their post unattended at any time. In the event the lifeguard is required to take up another task or services a guest or meals / toilet breaks, the lifeguard must seek a qualified replacement seamlessly with the approval of the Supervisor.
救生員配備了可以執行所有要求的工具,例如口哨、擴音器、對講機、電話、急救箱、AED設備和水質測試箱。
The lifeguard is equipped with tools to execute all requirements such as a whistle, megaphone, walkie-talkie, telephone, first aid kit, AED device and water test kits.
救生員熟悉區域內的所有緊急按鈕,救生設備和技術功能,并有信心協調與所有緊急情況相關的所有任務處理程序。
The lifeguard is familiar with all emergency buttons, life-saving equipment and technical functionalities along the wet areas / beach front and is confident to coordinate all tasks related to all emergency handling procedures.
有信心了解《凱悅客人體驗指南》。?
Is confident to understand Hyatt’s Guest Experience Guide.
了解在入口處展示的風險管理標志的條款和條件。
Understands the Terms & Conditions of the Risk Management signs exhibited at the entrance of the Swimming area.
能夠執行泳池管理須知。禮貌地勸阻游泳者不要潛水、奔跑,勸離不游泳者離開泳池區域。
Able to implement swimming regulations. Politely discourage swimmers from diving, running, pushing Non-swimmers into the swimming areas.
能夠知曉游泳池或開放水域的深淺游泳區域。
Able to clarify deep and shallow swimming areas of the pool or open waters.
根據當地法規要求,如果兩個或兩個以上的救生員同時值班,應有明確的工作分工,明確的責任并互相幫助。發現溺水者應立即從水中救出,不可拖延!
According to the local regulation requirement, if two or more lifeguards are on duty at the same time, they shall have a clear division of workplace, clear responsibilities and help each other. Those found to have drowned should be rescued immediately from the water without delay.
明確說明以符合安全和健康要求,并確保客人以及相關設備的使用,包括急救,AED以及泳池和海灘清潔工具及其設備。
Clear explanation to comply with the requirements of the safety and health and ensure that the guest and the use of related equipment, including First Aid, AED and pool and beach cleaning tools and its machinery.
對Coyle和/或LRA審核的結果以及Medallia的日常反饋做出回應,并確保相關更改已實施。
Responds to the results of the Coyle and or LRA Audit as well as to daily Medallia feedback and ensures that the relevant changes are implemented.
遵照凱悅(Hyatt)標準,始終提供禮貌,專業,高效和靈活的服務。
To provide a courteous, professional, efficient and flexible service at all times, following Hyatt’s Standards.
按照標準執行分配的工作場所中的所有職責和任務。請注意,主管定期檢查和更改任務列表,以反映趨勢,客人期望和經營理念的變化。
To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
完全靈活,并適應在Spa或其他任何部門的不同部門輪換和酒店部門分配。
To be entirely flexible and adapt to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned.
執行泳池開放和關閉流程。
To perform opening and closing procedures.
確保工作場所和周圍區域保持清潔并井井有條。
To ensure that the Place of Work and surrounding area is kept clean and organized.
必須根據操作要求保養所有泳池設備。
Must upkeep all pool equipment in line of operational requirements.
能夠通過Hot SOS報告維護要求或立即向主管報告。
Able to report maintenance requirements via Hot SOS or report to the supervisor immediately.
充分利用泳池設備。
Makes optimum use of the pool equipment.
按照指示執行任何與工作相關的職責和功能。
Performs any job related duties and functions as directed.