KEY RESULT AREAS 主要工作職責
1. To prepare, clean and tidy spa premises.?
? ?為水療中心的干凈整潔做好準備
2. To be fully aware of the daily booking programmed and to update any changes to the reception.?
? ?要清楚每天的預定, 根據前臺更改的信息準備工作
3. To check the following day’s appointments at the end of each day and to make necessary preparations?accordingly.?
? ?每天結束工作前要確認第二天的預定,根據預定做好相關的準備.
4. To provide body massages, body treatments, facials, manicures, pedicures and hair care to Spa’s guests.?
? ?為客人提供身體按摩, 身體套餐療程, 面部護理, 手部護理, 腳部護理和頭發護理等療程
5. To check and maintain product supplies at the beginning and end of each day?
? ?每天開始和結束工作時都要做好對產品的維護和檢查工作
6. To check Spa Card carefully for specific instructions or guest requests?
? ?要仔細檢查每天SPA卡上是否有特殊的安排或客人的特殊要求
7. Replace soiled Linen in the pavilion with clean one?
? ?做完客人要即使更換療程房里的臟布草, 并補上新布草
8. Check and clear all Spa fresh materials in the General Store?
? ?檢查,清點儲藏室里所有的新鮮材質
9. To ensure that the guest is greeted by their family name as far as possible.
? ?確保第一時間以客人的姓名稱呼他們
10. To ensure guest comfort during the treatment by monitoring room temperature, lighting, sunlight and music level.
? ?確?？腿嗽谶m當的室溫, 燈光和陽光強度, 音樂音量下享受到舒服的療程
11. To report any guest comments or complaints to the Senior Therapist as soon as convenient. In the absence of Senior?Therapist, guest comments should be reported to the Spa Manager.?
? ? ? 第一時間向資深水療師報告客人的意見或投訴,若資深水療程師不在時,應及時向水療部經理匯報
GENERAL 一般要求
1. To have a complete understanding of and adhere to the Spa and hotels policy and procedures.?
? ?對酒店的政策和程序有全面的了解并遵循
2. To ensure Spa’s grooming standards are adhered to.?
? ?確保遵循水療中心的培訓工作標準
3. Ensures that all activities are carried out honestly, ethically, and within the parameters of local law. Observe the Labor Law.
? ?確保所有行為遵守本地法規，表現誠實及有道德性。遵守勞動法有關規定。
