? Participate as a member of management and advice on the administrative implications of all matters.
參與管理和執行行政的所有事務;
? Being reviewed and give comments as required. Ensure that the day to day administrative needs are fulfilled.?
根據要求作總結和提出意見; 保證完成每天行政工作;
? Responsible for rendering secretarial and clerical services for the General Manager. Maintains professional business confidentiality.
負責總經理的辦事秘書工作;保密商業信息;
? Provide full coordination, supporting and assistance for any requests by the Hotel Owners as well as the management and staff of Accor.
為酒店擁有者，管理層和雅高員工提供全面協助和支持。
? Monitor all regular financial issue of department and assistant team to well control cost.
監督部門的日常財務類工作，協助部門完成成本控制
? Supports operations and assists in achieving team member and guest satisfaction goals
支持營運并且協助完成團隊成員和顧客滿意的目標。
? Interacts in a positive way with all team members to ensure a luxury guest experience
運用積極的方式與團隊成員互動來確保奢華的顧客體驗。
? Greet and be generous to all guests and colleagues and always willing to offer assistance
問候和慷慨地幫助所有的顧客和同事，并且總是主動提供協助。
? Drafts routine or simple correspondence as assigned by the General Manager.
起草總經理要求的程序和簡單的信件。
? Type’s correspondence, memorandums, circulars, reports etc.
輸入有關程序，備忘錄，通告和報告等。
? Responds to the in-coming emails of the Hotel email address :
負責寄到酒店郵箱的email:
? Opens/dispatches mail and email relative to the division and other department heads.
打開/整理一般郵件，電子郵件給相關分部和其它部門領導。
? Precede the reservation confirmation to the guests of GM, as directed by GM.
整理預定的確認給總經理。
? Maintain office supplies.
保持辦公用品的供應。
? Performs any other valid secretarial duties assigned by the General Manager.
處理其它總經理布置的秘書工作。
? Attend the Morning Operations Meetings and Weekly Operations Meeting, keep records and transcribes minutes of each meeting, as well as chasing up each task with all concerned directors/managers, on behalf of General Manager, as mentioned in the meetings.
參加早會和周會，負責記錄和抄寫，代表總經理提醒會議中有關總監和經理所需處理的事務。
? Furnishes the General Manager Monthly Comments / Analysis Report and submit to the Accor Head Office on a timely basis. Keeps filing of the Executive Office in a systematic way.
為總經理準備每周評論和分析報告，及時遞交到雅高總部，并系統記錄在行政辦公室。
? Keeps and maintains the personal files of all the Directors and Senior Managers level 1 up-to-date and in an efficiency way.
有效地保持總監和高級經理的每天的個人檔案。
? Coordinate with the Accor Head Office and prepares Letter of Intend and Employment Contract for all Hotel Expats and submit to the Owner Company for approval and signature, and copy one set of the approved one to the Accor for reference.
協調雅高總部準備酒店所有外派人員的合約，傳遞到業主部門給予批準和簽名，為雅高復印一份以備份。
? Prepares IMS Application Form for new Hotel Member (Expat) and submit to Incorporated Medical Systems Ltd. (IMS) in Hong Kong for proceeding the Medical Insurance of the new Expat member,as well as proceeding resignation form upon their leaving the hotel service.
為酒店的外派新成員準備IMS申請表和輸入到醫療系統，在香港的IMF會處理外派新成員的醫療保險，同時處理他們離開酒店的辭職申請。
? Prepares Reference Letters/Certificate for Management level staff who are leaving the hotel service.
為離開的管理層準備參考信件和證明。
? To coordinate with Purchasing Manager and Director of Finance and Admin in the control of all Purchase Request and Purchase Order of all CAPEX items, and to ensure that they are under control within the budget, as well as proceeding the documents to get the approval from the owners before proceeding the purchasing of each Capex item.
為采購經理和收益總監在CAPEX項目上的要求和訂單作行政和協調，和確保它們可以在預算之內，還有在處理CAPEX項目的采購前獲得業主的許可。
? To assist the Directors, Senior Managers & all Hotel Expats for the reservation of Air Ticket and Hotel Accommodation in the Accor Hotels Worldwide, in relate to their Annual Leave, Home Leave and Business Trip only.
幫助總監，高級經理還有所有外派酒店成員相關的年假，事假，公假，在全球雅高預定機票和酒店。
? To coordinate and assist the secretaries and management of Owner Company on their requests i.e.SSB Hotel Accommodation and Restaurant Booking, Accor Hotels Accommodation Booking etc.
為業主方的SSB酒店住宿和餐館預定，雅高酒店的行政和管理工作預定提供協助。
? To communicate with the other Accor Hotels on behalf of the General Manager in all matters as directed by GM.
代表總經理和其它雅高酒店的做交流。
? Contribute to overall operational of Executive Office efficiency by performing discretionary relevant duties.
為整個行政辦公室的有效運作提供恰當工作。
? Use your supervision skills effectively to encourage and motivate hotel staff.
用監督技巧有效地鼓勵和激勵酒店員工。
? Establish good public relations with all guests and the management and staff of the owners ‘companies and Accor Head Office and worldwide, as well as SSB hotel management members and staff.
與業主的所有客人和員工，雅高總部和全球酒店，及SSB酒店的管理層和員工建立良好的公共關系。
? To study and update information about the hotel industry and relevant information to the hotel operation。
學習和更新酒店業務和恰當的信息用于酒店的運作。
? Inputs in the computer specific data when requested.
輸入指定資料到電腦，當被要求時。
? Handles telephone incoming/outgoing calls of Executive Office in an efficiency way.
有效地處理行政辦公室打入/打出電話。
? Arranges appointments for GM, and reminds of appointments and meetings.
為總經理準備約會，同時提醒約會和會議。
? Responsible for the good order/cleanliness of own work area, equipment and Executive Office.
負責工作區域，機器，和行政辦公室東西的擺放和整潔。
? Gives some consultant, comment and assistance to all managers and other secretaries in all related hotel administrations and operations matters upon requested.
在處理有關酒店行政和運作的問題上，給予顧問，意見和協助所有經理和其它秘書。
? Requires attending training courses provided by training department at least 3 hours a month.
每個月最少有3小時參與培訓部門提供的課程。
? Requires conducting concerned training courses to your subordinates.
為下屬要求提供有關的培訓課程。
? Handle all guests’ queries in efficient manner and to establish an amicable relationship with all guests of the Hotel, staff and the management of SSB, Owners Companies and Accor.
有效方式處理客人的事情，與酒店所有客人，員工，SSB的管理層，業主方和雅高建立友好關系。
? Handles suppliers when requested.
要求時處理供應物品。
? Maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.
對公司所有顧客，客戶，部門領導和員工保持最高水平的專業，標準和態度。
? Having a good working relationship with all Directors, Managers, colleagues and employees of the hotel. Handles human relation’s duties for employees and establishes effective employee. Sees that management and employees’ complaints and needs are passed on to the GM.
與所有酒店總監，經理，同事和員工保持良好工作關系。有效地處理員工之間的關系。查看管理層與員工的投訴是否有必要傳遞給總經理。
? Maintain a good relationship and provide good coordination and supporting to the staff and management of the Hotel Owners’ Companies and the Accor Head Office.
? Interacts with clients as required.
保持與酒店業主和雅高總部的良好關系，協調，支持員工和管理層。可根據要求與客戶聯系。
? All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.?
所有大使在工作中都被要求遵守直接主管所發出的一切合理要求，并且遵循、完成工作。
? All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
當涉及到商業層面時大使須簽署酒店內相關其他責任。
? Perform other related duties & special projects as assigned by the supervisor
隨時執行上級分配的其他相關任務或特殊項目
