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Overview We are now seeking a dynamic General Manager who can deliver a unique experience for all our guests. We are committed to becoming a preferred employer for our colleagues. To be selected, you will need to have experience of high end hotel or resorts and also have worked in China. Specifically, you will be responsible for performing the following tasks to the highest standards: Core Responsibilities You will be responsible for all aspects of operations, from overarching hospitality philosophy to day-to-day staff management and guest relations. The job responsibilities can be divided into two timeframes: pre-opening (and launch) and post-opening. During “pre-opening and launch”, the GM will work very closely with naked Hotel Management Company to establish operations and ensure that our vision and brand standards are met. Responsibilities during this phase include but are not limited to the following: ·??????????Develop naked DNA to work specifically with the new resort. ·??????????Take a part in the design of the resort’s tours and activities as well as food and beverage offerings. ·??????????Provide supervision in the procurement of operating supplies and equipment, and contract with third-party vendors for essential services. ·??????????Participate in hiring individuals across all of the resort’s departments. ·??????????Participate in training staff to perform according to our naked brand standards. Launch the hotel, including both soft and grand openings, and develop strategies to maximum revenue. After launch, the General Manager will be involved in stabilizing the resort and ensuring that operations run efficiently in addition to maximizing both customer satisfaction and resort profits. Post-opening responsibilities include but are not limited to the following: ·??????????Lead the resort as its “brand standard bearer”, epitomize the brand personality and work consistently to ensure the resort is run impeccably. ·??????????Oversee and manage all departments, work closely with department heads on a daily basis. ·??????????Monitor customer satisfaction through the review of naked scorecard feedback and spend time with the guests and ensuring their needs are being met and expectations exceeded. ·??????????Maximize room yield and resort revenue through innovative practices and yield management programs. ·??????????Report to naked Hotel Management Company on a regular basis. ·??????????Establish annual/quarterly budgets and revenue projections with regular updating. ·??????????Ensure costs are controlled and revenue opportunities are effectively sourced and delivered. ·??????????Address any problems or complaints with a speedy and satisfactory resolution. ·??????????Counsel and advise employees to ensure successful career progression within naked. Requirements ·??????????The ideal candidate will most likely already be a General Manager or Resident/Hotel Manager/EAM. ·??????????The candidate will have well-rounded hotel operations experience and will be able to drive yield, excellence in service standards, and profitability. ·??????????Candidates with previous resort pre-opening experience in China is preferred. ·??????????A people person, outgoing with great communication skills and the ability to relate to guests and staff alike. ·??????????Able to train, guide and mentor a large team. ·??????????Previous experience operating resort properties with marina facilities would be an advantage. ·??????????Ability to develop innovative on property strategies focused on revenue generation in conjunction with the nHMC Sales and Marketing & Innovation Department. ·??????????Superb financial and commercial acumen is a must as setting the annual budget and then delivering on the targets of the property is a major responsibility. ·??????????Strong operational background with a hands-on attitude to daily operations and exceeding guest’s expectations as a key focus. ·??????????A deep understanding of promotions and marketing as well as managing and leading the sales initiatives. ·??????????Ability to manage the hotel’s finances through the planning and controlling of revenue streams, cash flow and property expenses. ·??????????Highly developed interpersonal skills and as an ideal candidate, you will be equally adept at dealing with hotel owners, peers, and employees at all levels. ·??????????To effectively manage the owner relationship on behalf of the company. ·??????????To ensure that the operational and service skills of the employees of the hotel are being constantly improved through well planned Training systems. ·??????????As the General Manager of this pre-opening property, you will drive the recruitment and development of the entire staff.

·Directly responsible for day to day administration of the whole F&B service department, in line with LHI brand standard 直接全面負責管理整個餐飲部的行政，按照朗廷品牌標準，國際領先酒店的目標和員工手冊條例保證其營運順暢，實現利潤最大化。 ·Work very close with Hotel Manager to report and brief of daily operation and take a sign of for any change of direction. 協助酒店經理，匯報及傳達每日運營情況并對任何情況做出及時有效的回應。 ·To ensure optimum guest satisfaction at all times in keeping with policies. 遵照酒店規章制度，提升客戶滿意度 ·To drive a breakage program for the front of the house colleagues, working together with all parties, stewarding, kitchen and whoever is involved, in order to maintain breakage % level under the KPI agreed number. 領導前線同事按照損耗程序，并與管事部，廚房及相關部門一起，以將損耗率降至最低。 ·To ensure that any procedures set by Finance, HR or other operating departments are on line and implemented according. 確保嚴格按照財務部，人力資源部及其他營運部門制定的程序 ·Responsible for carry out or directly monitor any project agreed prior. 負責執行或直接監測事先商定的任何項目 ·Be responsible for control of security related issues like floor master keys, cashier procedures and others. 負責控制并確保相關的安全問題，例如萬能鑰匙，收銀程序等。 ·Ensure that fire, health, safety and hygiene standards are maintained for the whole department. 保證消防，健康，安全及清潔的各項指標達到酒店標準并時刻保持。 ·Perform any duties assigned by the Management deemed necessary. 執行任何管理層委托的工作。

Mandarin Oriental Pudong, Shanghai is looking for a Director of People & Culture to join our People & Culture team. Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.? Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. ? About the job Based at the Mandarin Oriental Pudong, Shanghai within the People & Culture Department, The Director of People & Culture reports?to the General Manager. As Director of People & Culture you will be?responsible?for the following duties: The Director of People & Culture is responsible for the overall daily P&C operation including People & Culture and Learning & Development of the Hotel. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the Hotel. Keep updated with the latest trends in the field of applied human resource activities, legal updates and world-wide HR trends.? Advice and co-ordinate with management to ensure Hotel’s productivity and service standards are met in its highest level. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the Hotel. Ensure the compliance with all relevant hotel policies and procedures, local and government regulations pertaining to employment practices. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. Define, establish and maintain proper communication channels so that an open, transparent organization can be created. Maintain harmonious employee relations and an environment conductive to top performance. Develop man power budget and ensure manpower is under control within the manning established. Responsible for recruitment of all level of positions. Recommend, propose and implement strategies to ensure retention of high performers.? Provide reports on recruitment advertisements cost effectiveness. Ensure all recruitment costs are within budget. Select recruitment agencies / head hunters and makes recommendations to management. Ensure all learning& development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Conduct Performance Management system training to new executives and department heads.? Ensure the selection and training of trainees is monitored and effective. Ensure the career development plans and succession planning of subordinates within HR Department. Personally coach executives and department heads in personnel management and training skills. Oversee training conducted by Learning & Development Department and departmental trainers are effective. Analyze training needs and ensure the preparation and implementation of training plans are designed to meet hotel’s needs. Ensure all new colleagues are equipped with hotel and product knowledge. Ensure career development policies and implements career paths for colleagues. Conduct exit interviews for Department Head level.? Attend to any labor ?related legal cases. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. Develop and maintain hotel disciplinary system, conduct disciplinary meetings for supervisory staff and above. Perform related duties and special projects as assigned by the Management.? As Director of People & Culture, we?expect?from you:? Bachelor and above in Hotel Management / Human Resources Management / Psychology Certificate in law is desirable Certified trainer in management programs At least 8-10 years in Human Resources in service industry, preferably in international 5-star hotel Experience in handling labor union Thorough knowledge of modern Human Resources tools and techniques Excellent communication Ability to manage and motivate a large diverse group of colleagues Ability to act as change agent, result driven Strong analytical skills and negotiation skills Well verse in PRC labor laws Computer literate in basic MS office software Fluent in English and Mandarin Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance). Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus. Delicious work buffet meals & various team building activities. Support the internal talent transfer plan of the group worldwide. We’re Fans. Are you?

【崗位職責】 1、全面負責酒店日常運營管理工作，制定并執行運營策略，確保各部門高效協作，提升整體運營效率和服務質量。 2、監督酒店前廳、客房、餐飲、工程等核心部門的運營情況，優化工作流程，解決運營中的突發問題。 3、制定并落實運營預算，控制成本，提高酒店盈利能力，確保財務目標的達成。 4、分析市場趨勢和競爭對手動態，提出改進方案，提升酒店市場競爭力。 5、建立并維護與客戶、供應商及合作伙伴的良好關系，提升客戶滿意度和品牌形象。 6、負責員工培訓與發展，打造高效團隊，提升員工專業素質和服務水平。 7、確保酒店運營符合行業標準及法律法規要求，維護酒店安全與衛生。 【崗位要求】 1、具備酒店管理或相關領域豐富經驗，熟悉高端酒店運營模式及管理流程。 2、出色的領導力和團隊管理能力，能夠有效協調多部門工作，推動目標達成。 3、優秀的分析能力和決策能力，能夠快速應對運營中的復雜問題。 4、具備較強的成本控制意識和財務管理能力，能夠制定并執行合理的預算計劃。 5、良好的溝通與談判技巧，能夠與內外部利益相關者建立高效合作關系。 6、對服務品質有極高要求，注重細節，能夠持續提升客戶體驗。 7、具備創新思維和市場敏銳度，能夠根據行業變化調整運營策略。

*該崗位為高端粵菜餐廳-頤亭中餐廳中餐行政總廚崗位！ 崗位職責： 1.The operational success that are needed for an optimal work environment to ensure the proper knowledge of those recipes and ingredients are being delivered to the whole team as it pertains to products, training and understanding of the kitchen; 運營成功所需的最佳工作環境，確保傳達給整個團隊，對這些配方和食材的正確認知，它與廚房的產品、培訓和了解有關； 2. Be in charge of R&D and put forward new varieties and promotion plan to the management for approval; 主管整個部門的菜品研發，向管理層提出及申請新品種及推廣方案的批準； 3.?Formulate the cost and control gross profit margin; 擬定成本及控制毛利率； 4.?Communicate and order the food and products required to complete all tasks; 溝通和訂購完成任務所需的食品和產品； 5. Manage costs and inventory to follow budget and minimize waste; 管理成本和庫存，以遵守預算并最大程度地減少浪費； 6.?Responsible?for?taking?notes and documenting?all important specifications of the outlet?as dictated by the standard operating procedures, so that consistency can be enforced; 負責記錄標準操作程序所規定的餐廳的所有重要規范，以確保一致性； 7.?Provide leadership training and hands-on management of the team members. Responsible?for?hiring, training?a team to achieve the goals of the department within the?monthly labor budget。 為團隊成員提供領導力培訓和實踐管理，負責招募、培訓團隊，在每月的人工預算內實現部門目標。 崗位要求： 1.??Minimum of 3 years’?management experience in similar position, 5 years of Chinese fine dining restaurants in international luxury hotels,?Michelin standard or Asia’s 50 Best Award; 同等職位3年或以上的管理經驗，至少5年在國際奢華酒店、米其林標準或亞洲50佳獎項的Fine Dining中餐廳經驗； 2.?Proficiency in using purchasing system and regular office software; 熟練使用采購系統和日常辦公軟件； 3. Good teamwork spirit and sense of innovation; 有良好的團隊合作精神和創新意識； 4. Leadership, management and training skills with costing, ordering knowledge; 具備領導才能及管理、培訓技巧，成本控制和訂貨能力； 5.?Can work under pressure and long hours, cope with quick turnover of business; 能適應高壓力和長時間的工作環境，善于處理快節奏的運營和翻臺；

崗位概述： 全面負責房務部運營，確保客人體驗指數最大化和成本支出最小化。 職責義務： 1．為總經理提供專業化建議并能夠高效執行和支持幫助完成酒店戰略性目標。 2．在保證戰略目標質量的同時實現投入最小化和產出最大化。 3．確保運營完成財務總體各項目標。 4．監督并定期回顧部門質量標準。 5．協調房務部各部門的項目。 6．遵循酒店預算、營運預測并參照地方法律法規，合理準備安排員工工作時間和年休假。 7．督促客人調查問卷和賓客體驗指數并明確不足與補救服務措施。 8．控制監督房間狀態、房型和出租率。 9．確保培訓體系的完善有效執行，并確保所有員工具備高效有效完成工作必備的工作技能技巧。 10．承擔保持外觀規范的整體責任，確保各項設施和設備的清潔，正常運轉，并得到妥善維護。 11．迅速敏捷的對客人抱怨和要求作出反應。 12．每年定期完成更新房務部工作標準和程序。 13．檢查VIP房間和套房，保證房間設備實施和布置完好有效。 14． 參與準備酒店戰略運營計劃的制定。 15．每月準備預測報告并召開綜合性部門會議，內容包括對需要特別處理和提供詳細信息的程序及活動的總結。 16.保持團隊的良性發展和人員穩定性，創造團隊間的協作和良好溝通，團隊的建設和發展 17. 酒店管理層制定的其他運營要求

體系化建設： 1.負責建立并完善集團運營部內部管理流程與制度； 2.負責建立并完善集團運營部與酒店管理團隊之間的管理流程與制度，創造順暢高效的溝通與技術支持平臺。 3.負責制定相關運營管理制度要求下的匯報系統。 項目管控： 1. 根據市場發展，公司戰略規劃和成控原則協助研發低成本、高效的酒店產品和服務，并統籌監督執行，不斷更新優化； 2.負責監督旗下酒店執行雅閣集團運營標準，確保旗下酒店管理及服務質量符合雅閣集團要求； 3.負責針對酒店主要運營部門，如客房、餐飲、前廳部、工程部、財務部的運營工作提供技術支持和專業化的指導； 4.負責定期收取運營管理流程規定的報告文件等； 5.保持與酒店總經理之間定期的業務咨詢溝通，及時了解酒店經營動態和支持需求，維護良好的溝通機制； 6.根據項目情況及公司發展要求，負責編制相關報告，如年度工作計劃、相關部門培訓要求； 7.根據公司相關規定，負責定期提交工作總結、計劃等文件； 8.在保證酒店服務品質和經營結果的基礎上，負責運營費用的收繳。 團隊建設： 1.建立高效的運營團隊，包括銷售、運營工程、財務的管控，根據公司發展需求和酒店經營需要提供專業的技術支持和管理之道； 2.建立并維護運營團隊與酒店管理團隊的溝通及匯報程序。 商務發展支持： 1.參與商務發展洽談項目的討論，提供專業的意見和建議，保證后期簽約項目能夠符合雅閣集團運營要求和市場發展需求，確保后期運營質量 2.商務發展洽談項目提供相關專業的報告。

協助集團運營中心總經理完成以下工作 體系化建設： 1.負責建立并完善集團運營部內部管理流程與制度； 2.負責建立并完善集團運營部與酒店管理團隊之間的管理流程與制度，創造順暢高效的溝通與技術支持平臺。 3.負責制定相關運營管理制度要求下的匯報系統。 項目管控： 1.負責組織編撰合約項目前期可行性報告，如市場定位、經營分析、經營預測等； 2.負責監督旗下酒店執行雅閣集團運營標準，確保旗下酒店管理及服務質量符合雅閣集團要求； 3.負責針對酒店主要運營部門，如客房、餐飲、前廳部、工程部、財務部的運營工作提供技術支持和專業化的指導； 4.負責定期收取運營管理流程規定的報告文件等； 5.保持與酒店總經理之間定期的業務咨詢溝通，及時了解酒店經營動態和支持需求，維護良好的溝通機制； 6.根據項目情況及公司發展要求，負責編制相關報告，如年度工作計劃、相關部門培訓要求； 7.根據公司相關規定，負責定期提交工作總結、計劃等文件； 8.在保證酒店服務品質和經營結果的基礎上，負責運營費用的收繳。 團隊建設： 1.建立高效的運營團隊，包括銷售、運營工程、財務的管控，根據公司發展需求和酒店經營需要提供專業的技術支持和管理之道； 2.建立并維護運營團隊與酒店管理團隊的溝通及匯報程序。 商務發展支持： 1.參與商務發展洽談項目的討論，提供專業的意見和建議，保證后期簽約項目能夠符合雅閣集團運營要求和市場發展需求，確保后期運營質量； 2.商務發展洽談項目提供相關專業的報告。

EAM-R&B / Director of R&B Hereat The Temple House, we don't do ordinary things. We thrive on the differentand the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you'renot just filling a role — you're owning it. We provide the training and thefreedom for you to flourish, with leaders who support and encourage you. Thedifference is you. Everyday is a fresh page in our collective story. Ready to join us at The Temple House? The Temple House celebrates Chengdu’s history and looks towardsthe future through inspired modern design and art. Our House is hidden amongstthe laneways of Taikoo Li Chengdu and set on former temple grounds, with 100intimate rooms and 42 serviced apartments, heritage courtyards, landscapedterraces and a subterranean oasis. It’s an urban sanctuary that surprises anddelights around every corner. Job Overview This role leads a team to create unique and exceptional memoriesfor our guests. We are committed to providing personalised and delightfulservices through anticipating and fulfilling our guests' needs. Those who aregenuinely passionate about interacting with people, have an ability toestablish connections with warmth and an engaging personality will enjoy thisrole. Key Responsibilities Welcome to the core of what being a?EAM-R&B/?Director ofR&B is all about! Here's the quick lowdown on what you'll do day-to-day: ·???????To implement departmental strategies and actionplans in accordance with the hotel’s strategic and sales plans. ·???????To ensure all team members are aware of theirKPIs of R&B and Kitchen departments to achieve and maintain goodrelationship amongst the team. ·???????Working together with Assistant Director ofR&B, Executive Chef to improve and develop different plans, in agreementwith the both General Manager and Hotel Manager. To oversee Restaurants &Kitchen operations in order to direct and coordinate activities to obtainoptimum efficiency and economy of operations. ·???????To maximize full potential with a balanced focuson hotel mission, guests, employees and owners satisfaction. ·???????To plan all operational procedures, to plan andorganize all recruitment, to grow revenue of Restaurants & Bars Departmentas well as to improve service quality. ·???????To manage the functioning of all team members,facilities, sales and costs and put measures in place to maximize departmentalprofits. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·??????Similarexperience of 10+ years in a previous position within Luxury Five Star Hotels. ·???????Effectiveinterpersonal skills team player. ·???????Happyoutgoing personality. ·???????Goaldriven personality, wants to grow and learn. ·???????Be open-minded and creative. The Cherries on Top (Nice-to-Haves): ·??????Excellentoral and written communication in English. Preferably in other languagesparticularly Mandarin is beneficial. ·??????Have Chinesemainland work experience is preferrable. We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets youapart. If you feel a connection with what we stand for, we're eager to meetyou. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values alignwith your own? Is this the team you've been wanting to join? If your answer isa clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: ·???????Be welcomed for thestylish you, if you got accessories, hair dyes or tattoos! ·???????Dine at our team dininghall and save on meals! ·???????Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? ·???????Join our wellnessprogramme and healthy pantry to elevate your mental and physical wellbeing! ·???????Enjoy an annual, paid Well-beingLeave, a day for you to look after yourself, be healthy and be happy! ·???????Benefit fromcomprehensive medical and dental benefits, along with annual medical check-ups. ·???????Enjoy an appreciative& supportive culture that allows you to be your best self. ·???????Turn up in smartcasual attires and be as comfortable as you can at work! ·???????Speak up & putyour own ideas into actions. Think differently!

?? 1.Assists the General Manager in theoverall running of the hotel by participating in the decision-making related tothe hotel policy, philosophy, directions, goals and objectives and by takingappropriate action for their implementation as directed..通過參與酒店的規定，經營理念\目標和目的的決策，協助酒店總經理保障酒店正常運行。有房務部相關工作經驗。 ? 2. Oversees the performance of theRooms Division (the Front Office Manager, the Executive Housekeeper, the GuestServices Manager, the Security Manager, SPA ) and F&B Departments. Providesguidance and assistance in the execution of their responsibilities and helpsthem set their respective departmental objectives. 輔佐房務部門（前廳經理，行政管家，安全部經理，水療部）和餐飲部門的表現，指導和協助他們設立部門目標、履行職責。 ? 3. Directs and controls allsubordinate Rooms and F&B associates to ensure that all day-to-dayoperational matters are handled on time and guest expectations are met. 管理并指導房務部和餐飲部門的員工，以確保所有營運日常事務及時處理，客戶期望得到滿足。 4. Oversees the quality, consistency and presentation in the outlets underhis/her responsibility to ensure that they conform to the requisite standardsof the hotel and meet or exceed customer expectations. ?監督外包單位的服務質量、服務標準以及實際操作，以確保其提供符合酒店規定的服務標準，確保其達 到或超過顧客的期望。 ? 5. Coordinates in conjunction with the Sales & Marketing Department the preparation and implementation of annual packages or special promotions regarding guest rooms and F&B activities. 協助市場營銷部做好針對客房和餐飲年度優惠促銷活動的制定。 6. Ensures the implementation and maintenance of operations equipment and linen par stocks in the concerned departments and oversees inventory taking and control. 監督并確保維護酒店設施設備，并協助相關部門做好酒店布草在有關部門的盤存和控制。 7.? Assists in the preparation of the hotel’s annual budget; morespecifically prepares, monitors and controls the budgets of the Rooms Divisionand F&B Departments. ?協助編制酒店年度預算，尤其是編制和控制房務部和餐飲部的預算。 8.? Participates in the preparation of the annual business plan in theapproved corporate format, including explanations, comparison analysis andvariances. 參與批準酒店年度經營計劃，包括對年度計劃的差異分析和解釋。 9.? Reviews operational reports daily. ?審閱每日營收報告。 10.? Maintains and efficient administration by preparing and submittingoperational reports on time. ?準時提交各類報告確保行政管理的有效性。 ? 11.? Reviews the property status with the individual department headsunder his/her responsibility to ensure that the quality and service standardsare maintained throughout. ?通過檢閱各獨立部門在其部門領導的管理下所產生的酒店營運數據來確保酒店的服務質量和服務標準。 12.? Reviews the guest ratings and follows up accordingly to correctproblem areas. ?關注客戶的評價并跟進，使酒問題得到及時糾正。 13.? Monitors the guests’ correspondence for the hotel and ensures thatany problems/shortcomings are quickly identified and resolved, with feedbackgiven to the guest accordingly. 管理客戶的對酒店的留言或信件，確保問題/缺點能夠得到快速的呈現并解決，使顧客能夠得到及時的反饋，維護悅榕集團的服務品質及標準。

【崗位職責】 計劃和準備執行高質量的食品和擺設在指定的餐廳。 嚴格按照菜譜、標準和擺盤標準。 正確操作所有的設備、器具和機器。 必須對具有持續性的人員培訓和SOP’s的提高和改善保持關注。 必須積極主動參加每日質量會議（每日廚師晨會、團隊會議），以保持廚房運營持續地提高，達到目標和保持順暢地交流。 協調、組織和參與和廚房有關的所有產品的制作，檢查并依照零點菜單和每日菜單，季節特供菜單。時刻保持預先設置菜單的標準、份量和成本。 與廚師緊密合作，常規會面決定菜單的選擇，以同時讓客人滿意和獲得各部分滿意的收益。 召開廚房會議和傳達酒店通知和收集員工的反饋意見，確保員工很高的滿意度。 【崗位要求】 高中或相等的學歷，最好是專業烹飪學校畢業。 十至十五年管理廚房經驗，或級別很高的個體餐廳并有八年主廚的經歷。 很好的英文掌握能力(口語和書寫)。 具有在國際連鎖酒店的相關經驗。

【職位描述】 在遵循希爾頓集團品牌標準、酒店政策程序及國家政策的前提下，與酒店總經理及管理層緊密合作，落實人力資本戰略行動、建立有效績效考核機制、認可及人才發展項目來打造高效團隊為達成酒店整體戰略目標以及企業雇主品牌形象做出貢獻。 ? 根據酒店年度戰略目標，建立及完成人力資源部相應年度目標計劃。 ? 根據不同的生意狀況，優化管理人力資本資源和運作。 ? 確保部門活動符合集團品牌標準及人力資源部的統一方針，酒店的活動得到合理的執行。 ? 建立、保持及保證執行所有人力資源部政策及執行程序的合規合法性。 ? 協助管理層制定并完善相應酒店管理政策，并做好宣傳、培訓、溝通以及落實。 ? 通過高效和合理的管理，為酒店的財務目標做出貢獻。 ? 制定人力資源年度預算和月度預測并做好成本控制。 ? 制定酒店員工激勵、獎勵、績效考核機制，鼓勵員工的創造力和創新精神，勇于挑戰壓力，為酒店的運營做出貢獻。 ? 負責人力資源部職能部門的整體日常工作、人員及人才管理及發展。 ? 培養人力資源部所有員工專業技能及素養，確保其具備高效工作的技能。 ? 建立有效的員工溝通和反饋渠道，營造開放式溝通企業氛圍。 ? 確保人力資源部的所有員工都能做到，為酒店其他員工（內部顧客）以及到人力資源部的所有人員提供專業、禮貌和熱心的服務。 ? 協助并指導部門經理提升對團隊人員及績效管理的能力。 ? 確保所有員工了解并遵守酒店、集團和當地的政策法規。 ? 協助所有部門管理員工的個人儀表衛生符合酒店和部門的標準。 ? 代表酒店參與某些工會協商或者相關活動，并與區域人力資源部和酒店管理層保持緊密溝通。 ? 與時俱進，根據行業和公司的變化對人力資源部的工作計劃進行及時有效的調整。 ? 協助酒店總經理與酒店業主維護良好的關系。 ? 監督酒店的招聘和挑選程序，為部門總監或經理提供有效招聘方案。 ? 與各招聘渠道及合作院校保持良好溝通進行創新型合作，打造良好的企業雇主品牌形象提升招聘效率。 ? 與營運部門密切配合，有效規劃用工類型以求最大化勞動生產率并控制人力成本。 ? 參與外包及臨時用工人員需求進行審核、外包公司資質評估以及監督部門對日常外包人員的日常管理和培訓，以及費用的支付。 ? 制定酒店員工工資福利體系，確保員工的薪酬福利在本地市場具有一定的競爭力。。 ? 指導學習與發展經理建立酒店完善的培訓體系、培養合格的部門培訓師人才以及部門經理的培訓他人技能。 ? 定期回顧與跟進酒店人才儲備、人才階梯發展計劃并協助落實。 ? 指導各部門經理進行團隊人員及績效管理，打造有凝聚力的高效團隊。 ? 在希爾頓愿景，使命，價值觀的背景下，積極打造企業文化，統一員工行為規范，管理制度，引領團隊具有正能量，引導全員宣傳實踐希爾頓文化。 ? 熟悉并嚴格遵守員工手冊中的規章制度，以及和酒店政策相關的消防、衛生、健康和安全的制度。 ? 確保所有員工設施符合希爾頓集團的營運標準。 ? 保證工作區域及員工區域的安全及衛生，如員工餐廳、倒班宿舍等。 ? 督導員工餐廳廚師長工作以保證員工餐廳廚房及服務區域順利及有效運作、并控制成本、以及在衛生經理(如有)或營運總監的管理及指導下達到衛生標準。 ? 對員工宿舍進行日常管理確保提供一個具有安全保障的環境，執行宿舍安全衛生檢查制度，并能夠定期為住宿員工提供相關文化類活動以期推進蓬勃發展文化。 ? 如有必要 ，酒店管理層有權在員工的聘用期內更改或補充她/他的職位描述。 ? 完成任何其他合理的職責和被指派的職責。 【任職要求】 ? 本科及以上學歷 ? 至少3年國際品牌酒店同崗位工作經驗 ? 有戰略性思維，很強的分析和計劃能力 ? 思維開闊且團隊意識強 ? 具有應對不同人群的有效溝通技巧 ? 英文書寫及口語流利。 ? 與本地勞動局及政府機關保持良好關系。 ? 熟悉國家及本地勞動相關法律。 ? 熟悉掌握人力資源營運所需的專業知識和技能。 ? 具有領導、指導和發展他人的能力。 ? 良好的業務和財務 ? 有責任心及結果導向 ? 很強的組織和演講展示能力

如果你具備以下條件......來挑戰吧！ 期待卓而不凡的你，加入我們，同洲，共無際。 1、具有奢華品牌酒店相同或相似崗位工作經驗。 2、高度的敬業精神、待客熱情、勇于創新，與時俱進。 3、具備帶領團隊精益求精，提供給客人非凡時刻的驚喜和體驗，以及優秀的團隊培訓、帶動及管? ? ? ? 理能力 4、國籍不限

崗位職責： 1. 廚房運營管理 - 全面負責西餐廳廚房的日常運營，包括菜品研發、成本控制、人員調配及食品安全管理。 - 制定標準化操作流程（SOP），確保出品質、效率及穩定性。 - 監督食材采購、庫存管理及供應商合作，保證原料新鮮且符合成本預算。 2. 菜單設計與創新 - 根據餐廳定位設計季節性菜單，定期更新菜品。 - 結合市場趨勢和客戶反饋，研發創新菜式，保持競爭力。 - 確保菜品擺盤、口味及呈現方式符合餐廳品牌標準。 3. 團隊管理 - 領導并培訓廚師團隊，制定排班及績效考核。 - 營造高效協作的廚房文化，提升團隊專業技能和服務意識。 4. 成本與質量控制 - 監控廚房成本（食材、人力、能耗），優化資源使用，達成利潤目標。 - 嚴格執行食品安全及衛生標準（如HACCP），確保符合當地法規。 5. 客戶與品牌維護 - 參與重要客戶接待，處理菜品相關客訴。 - 配合市場部進行品牌推廣（如美食節、媒體合作等）。 任職要求： - 經驗： - 5年以上西廚房工作經驗，3年以上行政主廚或廚師長經驗，有高端西餐廳/五星級酒店背景優先。 - 熟悉法餐、意餐等主流西餐菜系，具備融合菜開發能力，炭烤類菜品。 - 技能： - 精通西餐烹飪技術、食材特性及醬汁調配。 - 熟練使用廚房管理系統（如KMS）及成本控制工具。 - 英語溝通能力佳（涉外餐廳需具備菜單翻譯能力）。 - 素質： - 極強的領導力、抗壓能力及創新能力。 - 注重細節，對菜品品質有極致追求。

崗位職責 1、熟練掌握餐廳管理操作，并能迅速解決突發問題 2、嚴格執行衛生標準，確保食品出品符合衛生標準和公司要求 3、高效完成上級安排的工作 崗位要求 38歲或以下，曾在澳門工作，且具副主管或主任工作經驗優先；廣東話、英語、普通話皆流利，計算機操作熟練1、XX以上或同等學歷畢業； 注：面試后決定分配入職酒店

Responsibilities:崗位職責/職位描述 1. Records: To supervise andmaintain proper and complete accountingrecords of each property and to ensure thatthe accounts, records andtransactions of the hotel are accurate and correct atall times. ?記錄監督：并保持旗下各酒店賬戶真實完整的記錄，并且保證酒店所有賬戶、記錄及交易都是準確無誤 2. Hotel Assets: Tomaintain at all times an accurate AssetRegistry and to implement all necessarycontrols to safeguard the assets of thehotel. ?酒店資產：時刻保持準確的資產記錄，為保護酒店資產實施必要的控 3. Financial reports: Toprepare and justify the financialstatements and reports of each property. ?財務報表：準備并整理旗下各酒店各類財務報 4. Management information:To provide financial information to SwisstouchesHead Office as tools formaximizing revenue, profits and planning for thefuture. ?管理信息：為瑞斯麗集團總部提供財務信息，以幫助增加收入、利潤及為未來進行規 5. Budgets andforecasts: Toprepare, together with the Executive Committee and other KeyEmployees of theHead Office, budgets and forecasts covering all activities of eachproperty andprepare cash flow forecasts for each property’s business activity. ?預算及預測：與總部行政委員會及其他主要家庭成員共同準備旗下各酒店各項預算和預測，并為各個酒店營運活動準備現金流預 Qualification: 任職要求： 1. Bachelor's Degree in Accounting or related disciplines. ? 大學本科學歷，會計或其他相關專業 2. At least 5 years of experience in related supervisory role. ? 擁有5年以上監督管理職責相關的工作經歷 3. Head Office Accounting skills, knowledge of Spreadsheets and financial management software. ? 具有總部管理會計技巧、熟練使用電子表格及財務管理相關軟件 Working Place: Xi'an 工作地點：西安

1.維護集團門戶網站、建立集團會員系統、會員維護及會員獎勵積分；網站系統，公司系統的籌備建設； 2.全面負責管理集團的酒店計算機管理系統，確保系統正常運行。 2.負責督促及管理旗下各個酒店的IT經理工作。 3.負責及時解決電腦系統中出現的故障和問題。 4.制定旗下酒店IT工作人員的崗位職責、管理條例及在酒店緊急狀態下的應急措施等，督導屬下人員認真執行。 5.指導檢旗下酒店電腦系統數據備份，確保數據的安全和有效的保存。 6.指導旗下酒店IT經理電腦系統的檔案，并負責檔案的管理。 7.掌握電腦業的發展動態，為酒店電腦系統的管理提出有效的建議。 崗位要求 1.本科以上學歷，至少具有5年以上酒店管理集團IT工作經驗，電腦部管理經驗。 2.熟知酒店各項電腦管理系統的原理。 3.具有較強的分析和解決專業問題的能力、預警能力、做正確事的能力和語言文字表達能力。 4.秉公辦事，堅持原則，不斷創新。 5.工作細致、嚴謹，具有較強的工作熱情和責任感。 6.一定的組織管理協調能力。

崗位職責： 1. 及時了解葡萄酒和烈酒世界的最新趨勢，以及不同類型和產區的葡萄酒；? 2. 控制和維護庫存水平，提高銷售額; 3.?熟悉餐廳酒單，采購新產品并及時了解客人的口味和要求； 4.?負責餐廳所有餐具和設備的管理及維護，如玻璃杯、器皿和瓶子的庫存等； 5.?負責所有餐飲團隊成員酒水類現有或新產品的培訓，銷售技巧培訓和其他必要的相關培訓； 6.?主持和參加品酒活動，加強與經銷商和葡萄酒商的關系。 崗位要求： 1.?三年以上五星級酒店或高檔餐廳的工作經驗； 2. 具備良好的團隊協作能力及溝通能力。

崗位職責： 1. 及時了解葡萄酒和烈酒世界的最新趨勢，以及不同類型和產區的葡萄酒；? 2. 控制和維護庫存水平，提高銷售額; 3.?熟悉餐廳酒單，采購新產品并及時了解客人的口味和要求； 4.?負責餐廳所有餐具和設備的管理及維護，如玻璃杯、器皿和瓶子的庫存等； 5.?負責所有餐飲團隊成員酒水類現有或新產品的培訓，銷售技巧培訓和其他必要的相關培訓； 6.?主持和參加品酒活動，加強與經銷商和葡萄酒商的關系。 崗位要求： 1.?三年以上五星級酒店或高檔餐廳的工作經驗； 2. 具備良好的團隊協作能力及溝通能力。

崗位職責: 1. Thisposition is accountable for supporting all publicity campaigns in the hotel forspecial events and promotion, organized and planned by the MarketingDepartment. To enhance the image and brand awareness on a consolidated andindividual level. To ensure standardization of all consolidated promotionalcollaterals. As a consolidated identity, obtains maximum editorial coverage inall available medium and source, co-ordinate and direct sponsorships ofcharity, cultural and philanthropic events. 負責支持由市場部組織和策劃的針對特別活動和促銷活動在酒店的所有宣傳活動。提升品牌形象和品牌意識，提高酒店形象。確保所有促銷印刷品的標準化。作為一個綜合身份，在所有可用的媒體和來源，協調和慈善贊助等，并在文化和慈善活動中讓酒店獲得最大的公關及報道。 2.To enhance, maintain and develop close working relationships withregional and international media executives and journalists. 加強與區域和國際媒體高管和記者的密切工作關系。 3.To ensure that hotel obtain maximum exposure in local and internationalmedia. 確保酒店在當地和國際媒體上獲得最大曝光率。 4.In co-operation with Director of Sales & Marketing, prepare, submitand adhere to annual PR & Advertising budget. 與市場銷售總監合作，準備，提交并遵守年度公關和廣告預算。 5.Liaise with WHM Communications Department and Senior Graphic Designer toensure adherence to corporate image and any changes from corporate level in allcollateral and advertising production. 與集團傳訊總部和高級平面設計師聯系，確保遵守公司形象，以及所有宣傳品和廣告制作中來自公司層面的任何變化。 6.Maintain up-to-date corporate information files. 維護最新的公司信息文件。 7.Responsible for distribution of corporate information to local media asappropriate. 負責酌情向當地媒體分發公司信息。 8.Maintain contacts with local journalists and editors, foreigncorrespondents (when appropriate) and other representatives of the media to beaware of their needs and interests.??Provide them with news about activities of the hotel and / or group. 與當地記者和編輯、外國記者（酌情）和其他媒體代表保持聯系，了解他們的需要和利益。? 向他們提供有關酒店和/或團體活動的新聞。 9.Monitor competitors ‘activities to gain overall awareness of localcompetition. 監控競爭對手的活動，以全面了解當地競爭。 10.Relevant articles of interest to be brought to the attention of theGeneral Manager. 需要提請總經理注意的相關利益條款。 任職資格: 1.Universitygraduate or equivalent. 大學及相關學歷 2.Minimum 3 years’experience in Sales & Marketing with International Hotels in China. 國際品牌酒店擁有至少3年相關職位經驗

浙江宜悅酒店有限公司（奧斯登連鎖店）隸屬紹興偉業集團下屬（袍江奧斯登四星、鏡湖奧斯登五星），現對整個浙江省業務拓展：目標療休養業務，主攻方向：（分為五個板塊）1、浙北：杭州、嘉興、湖州? 2、浙東：紹興、寧波、舟山? 3、浙南：溫州、臺州、麗水 4、浙中：金華、義務 5、衢州? ，在以上各地誠聘銷售精英，薪資：底薪+提成+油費報銷+旅館費報銷，以上各地在拓展業務時均有業務老師進行一對一的指導，有意者可來紹興鏡湖奧斯登酒店進行詳聊。

1.To assist in the production of and maintenance of ahigh standard of quality food preparations, presentations and the continuous and consistent improvement of the people, product and profit as per the W Standards. 協助高質量生產和維持高標準的食品成果，并根據W標準持續不斷的改進人員、產品和利潤。 2.Very advanced courses or experience in the administration side of the kitchen. 在廚房管理方面有非常高標準的課程和經驗。 3.To assist colleagues, in supporting culinary teams, if required, to enhance team spirit, develop credibility, respect, openness and trust. 協助同事，以支持廚房團隊，同時，以增強團隊合作精神，培養誠信，尊重，開放和信任。 4.To actively participate in the training, development the Culinary colleagues, according to the monthly training plan, gallop guest index- “Comment Cards”, hygiene reports and any other highlighted areas for fine tuning/development that would benefit the team and guests. 積極的支持培訓和培養廚房的員工， 根據每月的培訓計劃， “客人評價”的蓋勒普分數，衛生質檢報告，與其他的重要的部分。 5.Conducts colleague performance appraisals to review colleagues’ general performance and discuss any areas for fine tuning/development – and highlight areas of strength. 對同事進行績效評估，以評估同事的總體表現，并討論任何可進行微調/發展的領域——并突出優勢領域。 6.To have a complete understanding of, and adhere to the company’s policy on Safety Procedures and Practices， Food hygiene and Safe Food Handling practices ，the Culinary standards relating to recipes ，preparation methods and plating standards in your outlets. 全面理解和遵守公司的規章制度符合安全條例和規范，食物的衛生與安全食品的操作，廚房的食譜標準，制備方法和操作標準的政策。 7.To assist inwriting and updating the relevant section of the Departmental Operations Manual. 要協助編寫和更新的相關部分部門操作手冊。 8.To take responsibility for the quality of incoming produce, ensuring that all food merchandise is in accordance with order sheets, receiving records and purchasing specifications. 對來貨產品的質量有專業的認識和責任，確保所有食品符合訂單，記錄和采購的規格。 9.Perform daily storeroom inspections of all walk-in refrigerators, reach ins, to ensure that proper rotation of food is adhered to. 對所有的步入式冰庫，冰箱進行日常檢查，確保在交接班之前和交接班接受后正確輪換食物。 10.To assume a professional interest for the quality of food prepared and presented in the employee dining room and the consistent – continuous improvement of related teams and product 對員工準備和展示的食物質量以及相關團隊和產品的持續改進表現出專業的興趣。 11.To ensure that all outlet reports, schedules, standard recipes, menus, food presentation photographs and correspondence are completed in liaison? in an accurate and punctual manner 確保所有餐廳報告、時間表、標準食譜、菜單、食品展示照片和通信以準確、準時的方式完成。 12.To ensure all quality ingredients” are accurately ordered, received and stored following F.I.F.O. rotation. 確保所有“優質原料”，在準確訂購、接收和存儲之后保持遵循先進先出的原則。 13.To ensure all quality ingredients’’ are professionally prepared in accordance with recipes, plating guides, buffet set ups, with an emphasis on maximizing production time and minimizing waste, to support the Culinary Team achieve its financial goals-targets, Food Cost. 確保所有“優質原料''按照食譜，操作指南和自助餐的設置進行專業準備，最大限度的利用生產時間和減少浪費，以支持烹飪團隊實現其財務目標，食物成本。 14.To understand, prepare and post employee work schedules to reflect operating forecasts and to keep within budgeted figures. 要了解，準備和發布員工的工作計劃表，以反映經營預測，并保持在預算的數字。

Responsible for providing a full range of operational and administrative support to Director, Beverage + Food with great energy with positive professional attitude. 負責為總監提供全方位的運營和行政支持，給予飲食部極大的能量以及積極的專業態度。 In a professional and stylish manner ensure the smooth operation of beverage + food department and maximize the quality of W experience.? 用專業和時尚的風格確保飲食部的運行平穩和最大化W的體驗質量。 Work with individual venue managers regarding food + beverage quality, service, cleanliness, merchandizing and promotions. 與各個餐廳經理一起共事有關餐飲的質量，服務，清潔，商品和促銷活動。 Assist with beverage + food function management. 協助飲食部的運行管理。

崗位職責： 1. 負責餐廳，落實各個時期的工作任務； 2. 制定餐廳服務工作規范及工作制度并確保實施； 3. 協助餐飲部總監制定各項餐飲推銷計劃與策略； 4. 監督員工按照規范標準對客服務，對員工進行績效評估，實施獎懲制度； 5. 處理賓客的投訴，不斷改善服務質量。 任職要求： 1. 5年以上同崗位工作經驗； 2. 精通餐飲的業務知識，熟練掌握餐飲的技能技巧； 3. 具有較強的社會活動能力、組織領導工作能力和實際工作能力； 4. 善于調動各級管理人員的積極性。