1.? To maintain a high customer service orientation by approaching the job with the customers in mind.
在工作中牢記客戶利益,維持高方位的客戶服務
2.? To have a positive impact, taking personal responsibility and initiative to resolve issues,always clearly communicating with both customers and colleagues.
體現積極影響,主動負責地解決問題,即時與客戶和同事進行溝通。
3.? To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
態度積極誠懇,熱心本職工作并把握機遇去學習新的技能和知識提高自身能力
4.? To be flexible, responding quickly and positively to changing requirements.
適應能力強,能夠快速積極地對要求的變化做出回應
?5.?To maintain high team focus by showing co-operation and support to colleagues in thepursuit of team goals.
通過合作和支持同事完成團隊目標,維持團隊的高度凝聚力
6. To contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
建立觀念,提高酒店的操作環境的程序
7. To performs duties and responsibilities in a safe manner.
在安全的意義上,履行職責和任務
8. To actively promote the services and facilities of the Hilton Hotels to guests and suppliers of the Hotel.
為客戶和供應商積極提升酒店服務質量及設施
9. ?Follow up the temporary task by superior instructions on time
及時完成上級主管所布置的其他臨時任務