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【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 3、擁有良好個性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、接受過系統(tǒng)的人力資源管理理論培訓(xùn)。 5、有度假酒店或籌開工作經(jīng)驗(yàn)優(yōu)先。 該職位為為項(xiàng)目儲備，項(xiàng)目地點(diǎn)為江蘇、浙江等地。

【崗位職責(zé)】 1、有同樣工作崗位經(jīng)驗(yàn)者優(yōu)先。 2、該崗位隸屬于門店，需要能獨(dú)立處理門店所有人事事務(wù)，在門店獨(dú)立工作1年以上優(yōu)先。 3、協(xié)助門店總經(jīng)理、部門經(jīng)理的員工日常招聘工作，建立用工渠道及人才儲備庫。 4、負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 5、合理調(diào)配酒店的人力資源，并提出有效的建議和意見。 6、負(fù)責(zé)各部門人員編制的審核工作。 7、負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 8、監(jiān)督酒店人事管理相關(guān)制度、員工保險(xiǎn) 及福利方面的政策。 7、負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 【崗位要求】 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)3年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

崗位職責(zé) 1、負(fù)責(zé)酒店人力資源部的全面管理工作，制定和實(shí)施人力資源規(guī)劃。 2、負(fù)責(zé)建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項(xiàng)規(guī)章制度。 3、負(fù)責(zé)酒店高層管理人事的招聘和儲備人才庫的建設(shè)。 4、執(zhí)行酒店關(guān)于人事調(diào)配、工資獎勵、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報(bào)表。 6、制定和完善酒店組織架構(gòu)、薪酬體系、績效管理體系。 崗位要求 1.本科以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)8年以上。 2.在酒店招聘、合同管理、薪酬制度、員工培訓(xùn)、績效考核、事故預(yù)防、政府關(guān)系等方面具有豐富經(jīng)驗(yàn)。 3.熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 4.具備英語聽說讀寫能力。 5．管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。

Pre-opening Project 籌備酒店項(xiàng)目 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts,Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: 1. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the hotel. 2. Develop manpower budget and ensure manpower is under control within the manning established. 3. Maintain harmonious employee relations and an environment conductive to top performance. 4. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. 5. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the hotel. 6. Be responsible for recruitment of all levels of positions. 7. Ensure career development policies and implements career paths for colleagues. 8. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. 9. Ensure all Learning & Development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Qualifications: 1. Luxury Hospitality segment experience will be preferred. 2. 2+ years as Director of Human Resources at international hotels. 3. Ability to understand a variety of industrial issues and develop strategic business plans. 4. Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required. 5. Problem solving ability on both operational and/or strategic areas. 6. Strong interpersonal skills & leadership. 7. Fluent written & spoken English.

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險(xiǎn)及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 7. 該崗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

崗位職責(zé) 1、負(fù)責(zé)酒店人力資源部的全面管理工作，制定和實(shí)施人力資源規(guī)劃。 2、負(fù)責(zé)建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項(xiàng)規(guī)章制度。 3、負(fù)責(zé)酒店高層管理人事的招聘和儲備人才庫的建設(shè)。 4、執(zhí)行酒店關(guān)于人事調(diào)配、工資獎勵、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報(bào)表。 6、制定和完善酒店組織架構(gòu)、薪酬體系、績效管理體系。 任職資格 1.有相同崗位工作經(jīng)驗(yàn)。 2.在酒店招聘、合同管理、薪酬制度、員工培訓(xùn)、績效考核、事故預(yù)防、政府關(guān)系等方面具有豐富經(jīng)驗(yàn)。 3.熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 4.具備英語聽說讀寫能力。 5．管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。  

Job Responsibility: 崗位職責(zé)： 1.Establish a training network according to Kempinski standard, including spending time in operations to foster this network. 根據(jù)凱賓斯基標(biāo)準(zhǔn)建立培訓(xùn)體系，包括融入酒店運(yùn)營去完善這個體系。? 2.Analyse training needs and training effectiveness. 分析培訓(xùn)需求和培訓(xùn)反饋。 3.Ensure that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures. 確保各部門制定的培訓(xùn)計(jì)劃得到充分實(shí)施，并確保其反映酒店的所有具體政策和程序。 4.Further develop the Training BITE Library by assisting individual Departmental Trainers in the writing and implementing hotel specific training BITES. 通過協(xié)助個別部門的培訓(xùn)師編寫B(tài)ITES和實(shí)施酒店的具體培訓(xùn)計(jì)劃，進(jìn)一步開發(fā)培訓(xùn)課程。 5.Embed all Kempinski training programs and training tools and comprehensively track their implementation to easily evaluate attendance of required participants. 加入所有凱賓斯基培訓(xùn)項(xiàng)目和運(yùn)用所有培訓(xùn)工具，并全面跟蹤其實(shí)施情況，以方便評估參訓(xùn)者的出勤情況。 6.Plan, design and deliver training programmes. 計(jì)劃、設(shè)計(jì)及推行培訓(xùn)課程。 7.Devise a training marketing strategy, which is evident both at the back of house and reflected in campaigns or initiatives to address training topics/themes accordingly. 設(shè)計(jì)一套培訓(xùn)營銷策略，該策略主要運(yùn)用于后線部門以及反映了相應(yīng)的培訓(xùn)主題/主題活動或計(jì)劃。 8.Analyse the data on the e-learning platforms and utilize or market it to Management and Department Trainers to enhance learning performance. 分析在線學(xué)習(xí)平臺的數(shù)據(jù)，并推廣給管理層和部門培訓(xùn)師們，以提高整體學(xué)習(xí)效果。 9.Coach and train managers and Departmental Trainers to improve departmental performance. 指導(dǎo)部門培訓(xùn)師以提高部門績效。 10.Works with the General Manager to coordinate relevant learning for EXCOM and HODs as per their Individual Development Program. 與總經(jīng)理合作，根據(jù)總經(jīng)理的個人發(fā)展計(jì)劃，協(xié)調(diào)行政委員會成員和總經(jīng)理的相關(guān)學(xué)習(xí)。 11.Organise and supervise Kempinski DNA and brand immersion activities. 組織和監(jiān)督凱賓斯基DNA和品牌活動。 12.Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered. 不斷尋求和支持新的方法和流程，以提高培訓(xùn)的效率。 13.Work together with department heads and analyse operational quality performance using the Kempinski Experience Assessment Tool (KEA) and ReviewPro; then based on the results provide remedial training solution. 與部門主管合作，使用凱賓斯基體驗(yàn)評估工具(KEA)和ReviewPro分析運(yùn)營質(zhì)量績效，然后根據(jù)結(jié)果提出補(bǔ)救培訓(xùn)方案。 14.Train and develop Training team members. 培訓(xùn)和發(fā)展培訓(xùn)團(tuán)隊(duì)成員。 15.Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management. 按照酒店管理層的要求完成凱賓斯基KEA檢查。 16.Identify potential training talent and propose & foster Master Trainer candidates. 識別潛在的培訓(xùn)人才，提出并培養(yǎng)培訓(xùn)師候選人。 17.Ensure that the Kempinski People Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report. 確保凱賓斯基培訓(xùn)月報(bào)表每月能正確完成，并在集團(tuán)培訓(xùn)整合報(bào)告中更新結(jié)果。 18.In absence of a Training Coordinator, ensure that the responsibilities are fulfilled. 在沒有培訓(xùn)協(xié)調(diào)員的情況下，確保職責(zé)得到履行。 19.Lead by example and promote Kempinski’s core values. 以身作則，發(fā)揚(yáng)凱賓斯基的核心價(jià)值觀。 20.Prepare the yearly Business Plan and Budget for the Training Department in line with all company Brand Standards together with the Heads of Department and ExCom team. 根據(jù)公司的品牌標(biāo)準(zhǔn)，與部門主管和管理團(tuán)隊(duì)共同制定部門的年度培訓(xùn)計(jì)劃和預(yù)算。 21.Ensure that an objective Self Audit (using the Kempinski People Training Peer & Self Audit Tool) is completed at least once per year. 確保每年至少完成一次目標(biāo)自我審計(jì)（使用凱賓斯基人員培訓(xùn)自我審計(jì)工具）。 22.Promote and implement Kempinski Corporate Training policies and procedures. 促進(jìn)和執(zhí)行凱賓斯基的培訓(xùn)政策和程序。 23.Establish and foster relationships and partnerships with external suppliers, training providers, and legal and safety entities. 與外部供應(yīng)商、培訓(xùn)供應(yīng)商、法律和安全實(shí)體建立良好的合作關(guān)系。 24.Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety. 理解并嚴(yán)格遵守員工手冊中的規(guī)章制度，以及酒店在消防、衛(wèi)生、健康和安全方面的政策。 Job Requirements:? 任職要求： 1.English – excellent oral and written skills 熟練的英語口語和書寫能力 2.Ability to design training programmes/instructional design 能夠設(shè)計(jì)培訓(xùn)計(jì)劃或進(jìn)行教學(xué)設(shè)計(jì) 3.A minimum of Five years of experience in the hospitality industry ?至少在酒店行業(yè)有五年的工作經(jīng)驗(yàn)

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!

1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計(jì)劃，確保其與酒店的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求相符合。 2、負(fù)責(zé)員工招聘、培訓(xùn)、績效管理、薪資福利等方面的策略和計(jì)劃，并推動其落實(shí)。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃，為員工提供必要的培訓(xùn)和發(fā)展機(jī)會。 4、建立和維護(hù)良好的勞動關(guān)系，處理員工投訴和糾紛，確保員工對公司的忠誠度和滿意度。 5、負(fù)責(zé)部門內(nèi)各項(xiàng)管理，包括預(yù)算計(jì)劃、重點(diǎn)方向等重點(diǎn)管理。 6、負(fù)責(zé)對內(nèi)外的聯(lián)系，對內(nèi)實(shí)際匯報(bào)并落實(shí)工作；對外界積極主動接待聯(lián)系。

● Support the Training Manager in establishing a training network according to Kempinski standard. 支持培訓(xùn)經(jīng)理根據(jù)凱賓斯基標(biāo)準(zhǔn)建立培訓(xùn)體系。 ● Support the Training Manager in ensuring that every department having corporately developed Training BITES have fully implemented these, and ensured they reflect all hotel specific policies and procedures. 協(xié)助培訓(xùn)經(jīng)理確保各部門制定的培訓(xùn)Bites得到充分實(shí)施，并確保其反映酒店的所有具體政策和程序。 ● Support the Training Manager in Planning, designing and delivering training programs. 協(xié)助培訓(xùn)經(jīng)理完成培訓(xùn)計(jì)劃、設(shè)計(jì)及推行培訓(xùn)課程。 ● Implement training marketing strategy as defined by the Training Manager. 執(zhí)行培訓(xùn)經(jīng)理制定的培訓(xùn)營銷策略。 ● Support Kempinski DNA and brand immersion activities. 支持凱賓斯基DNA和品牌活動。 ● Continuously seek and support new approaches, practices and processes to improve the efficiency of the training services offered. 不斷尋求和支持新的方法和流程，以提高培訓(xùn)的效率。 ● With the support of the Training Manager work together with department heads and analysis operational quality performance using the Kempinski Experience Assessment Tool (KEA) and based on the results provide remedial training solution. 在培訓(xùn)經(jīng)理的支持下，與部門負(fù)責(zé)人合作，使用凱賓斯基體驗(yàn)評估工具(KEA)分析運(yùn)營質(zhì)量績效，然后根據(jù)結(jié)果提出培訓(xùn)補(bǔ)救方案。 ● Complete Kempinski Experience Assessment (KEA) Checks as specified by the hotel management. 按照酒店管理層的要求完成凱賓斯基KEA檢查。 ● Support the Training Manager in training and developing Training & Departmental Trainer team members. 協(xié)助培訓(xùn)經(jīng)理培訓(xùn)和發(fā)展培訓(xùn)團(tuán)隊(duì)成員。 ● Support the Training Manager in ensuring that the Kempinski Training Monthly report is correctly completed on a monthly basis and the results updated in the Regional Training Consolidation Report. 協(xié)助培訓(xùn)經(jīng)理確保凱賓斯基培訓(xùn)月報(bào)表每月能正確完成，并在集團(tuán)培訓(xùn)整合報(bào)告中更新結(jié)果。 ● In absence of a Training Coordinator, support the Training Manager in ensuring that these responsibilities are fulfilled. 在沒有培訓(xùn)協(xié)調(diào)員的情況下，協(xié)助培訓(xùn)經(jīng)理完成這些職責(zé)。 ● Lead by example and promote Kempinski’s core values. 以身作則，發(fā)揚(yáng)凱賓斯基的核心價(jià)值觀。 ● Support the completion of the Training Self Audit (using the Kempinski Training Peer & Self Audit Tool) is completed at least once per year. 協(xié)助完成每年至少一次的培訓(xùn)自我審計(jì)（使用凱賓斯基人員培訓(xùn)自我審計(jì)工具）。 ● Promote and implement Kempinski Corporate Training policies and procedures. 促進(jìn)和執(zhí)行凱賓斯基的培訓(xùn)政策和程序。 ● Understand and strictly adhere to the rules & regulations established in the employee handbook and to the hotel’s policies on fire, hygiene, health & safety. 理解并嚴(yán)格遵守員工手冊中的規(guī)章制度，以及酒店在消防、衛(wèi)生、健康和安全方面的政策。 Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 根據(jù)業(yè)務(wù)和酒店的需要，可以適時增加額外的職責(zé)和任務(wù)。

人力資源總監(jiān)將負(fù)責(zé)推動人力資源各項(xiàng)計(jì)劃，如招聘、雇傭、薪酬、福利、員工關(guān)系和培訓(xùn)項(xiàng)目，確保酒店團(tuán)隊(duì)成員的行為合規(guī)。您還將致力于創(chuàng)建積極向上的團(tuán)隊(duì)文化，同時確保酒店賓客獲得獨(dú)特的體驗(yàn)，為品牌注入活力。此外，您還需為酒店總經(jīng)理和領(lǐng)導(dǎo)團(tuán)隊(duì)提供人力資源相關(guān)的輔導(dǎo)。 員工團(tuán)隊(duì) 制定促進(jìn)團(tuán)隊(duì)協(xié)作的計(jì)劃，為所有團(tuán)隊(duì)成員營造積極的工作環(huán)境。 支持并管理年度員工滿意度調(diào)查。 為經(jīng)理級別的員工提供人力資源原則方面的教育和培訓(xùn)，提高產(chǎn)出和績效。 與外部各方建立良好的關(guān)系，計(jì)劃和分配人力資源部員工的工作。 根據(jù)酒店或公司的規(guī)定和政策，對員工工資、工作規(guī)程或其它與人力資源相關(guān)的事務(wù)提出的建議或初擬方案。 其它與人力資源相關(guān)的事務(wù)提出的建議或初擬方案。 賓客體驗(yàn) 運(yùn)用創(chuàng)新方法來激勵、鼓舞員工為賓客提供獨(dú)特體驗(yàn)。 主動與賓客互動，聽取反饋，建立良好關(guān)系，以便了解員工提升賓客滿意度的渠道。 與部門經(jīng)理協(xié)作共同制定各類舉措，以達(dá)到服務(wù)標(biāo)準(zhǔn)并持續(xù)提升賓客體驗(yàn)。 財(cái)務(wù)回報(bào) 協(xié)助制定人力資源預(yù)算并按預(yù)算開展。 監(jiān)管員工編制與人力配置標(biāo)準(zhǔn)以管理成本，降低因雇傭關(guān)系引起的財(cái)務(wù)風(fēng)險(xiǎn)。 了解并分析本地薪資福利水平，確保酒店提供的待遇具有同業(yè)競爭力。 企業(yè)責(zé)任 提升酒店與品牌在本地的知名度，鼓勵員工積極參與本地社區(qū)活動。 確保遵守相關(guān)勞動法規(guī)及酒店或公司的政策與流程。 對工作中發(fā)生的問題進(jìn)行調(diào)查和研究，了解事實(shí)情況，及時發(fā)現(xiàn)對酒店或公司可能造成危害的潛在風(fēng)險(xiǎn)，并通過各類員工關(guān)系項(xiàng)目來推動問題的解決。 【崗位要求】 1、人力資源管理或相關(guān)專業(yè)統(tǒng)招本科以上學(xué)歷。 2、五年以上行政人事管理經(jīng)驗(yàn)，三年以上人力資源總監(jiān)或人力資源經(jīng)理工作經(jīng)驗(yàn)。 3、對人力資源管理各個職能模塊均有較深入的認(rèn)識，熟知國家相關(guān)的政策、法律法規(guī)。 4、有親和力，較強(qiáng)的激勵、溝通、協(xié)調(diào)、團(tuán)隊(duì)領(lǐng)導(dǎo)能力，責(zé)任心、事業(yè)心。 5、具有豐富的人脈和人力資源儲備信息。