這個職位主要是上大夜班!
The Guest Service Agent is responsible for overall guest satisfaction by creating a delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
根據(jù)酒店制定的目標、績效和質(zhì)量標準,為客人創(chuàng)造愉快的進店和離店體驗,為客人帶來整體的滿意度。
Must enjoy guest contact and have a natural ability to serve
and delight them.
擁有較強的服務(wù)意識。
A team player with ability to multi-task and remain
composed at all times.
沉著冷靜,能隨機應(yīng)變,有團隊精神。
Basic computer and typing skills.
基本的電腦應(yīng)用能力。
Good command of English and Mandarin, both spoken and w
ritten.
良好的中英文溝通及書寫能力。