【職位描述】
黃山橫江灣凱悅酒店將于2024年第四季度開業
您的職責是在遵循凱悅酒店集團的企業戰略及品牌標準的前提下，保持所在部門的高效營運，并滿足員工、客人及酒店業主的期望。 通過適當的銷售和營銷計劃確定酒店在當地市場中的定位，并確保酒店產品和服務同營銷企劃所創建的定位及品牌承諾相一致。
【任職要求】
營運
Operational
?確保具有營銷員的態度，抓住酒店內的一切銷售機會。
Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
? 確保具有高水準的酒店產品知識。
Ensures a high level of product knowledge of hotel.
? 確保將來自任何客人或其他部門的反饋及時并準確地匯報給副理。
Ensures the Team Leader/ Assistant Manager is kept fully aware of any relevant feedback from either customers or other departments.
? 遵守酒店有關客房部的政策及程序。
Complies with the Hotel Policies & Procedures relating to Housekeeping Department.
? 遵守房務部制定的系統及程序。
Complies with all systems and procedures as laid down by Rooms Division.
? 履行清潔及服務公共區的日常職責，確保公共區的清潔達到凱悅品牌標準。
Performs routine duties in the cleaning public areas, ensuring the cleanliness meet Hyatt brand standards.
? 清潔并擦亮燈具及大理石面。
Cleans and polishes lighting fixtures, marble surfaces.
? 清潔客房、走道、大堂、酒廊、衛生間、電梯、樓梯、更衣室及其它工作區域。
Cleans rooms, hallways, Lobby, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas.
? 清潔酒店外部道路。
Scrubs outside pavement areas.
? 打掃、擦洗、上蠟及拋光地面。
Sweeps, scrubs, waxes, and polishes floor.
? 清潔毛毯、地毯、布藝家具及窗簾。
Cleans and shampoos rugs, carpets, upholstered furniture, and draperies.
? 為家具及設備吸塵；擦亮金屬制品。
Dusts furniture and equipment.
Polishes metalwork.
? 清洗墻壁、頂板及木制裝飾；清洗窗戶、門板及門/窗框。
Washes walls, ceiling, woodwork, windows, door panels, and sills.
? 清空垃圾桶及清潔煙灰缸。
Empties and cleans wastebaskets and ashtrays.
? 將垃圾運到垃圾處理區域。
Transports trash and waste to disposal area.
? 補充浴室用品。
Replenishes bathroom supplies.
? 履行清潔及服務公共區域的日常職責。
Performs routine duties in the cleaning and servicing of public areas.
? 保持后場辦公區的整潔。
Maintains cleanliness of back office areas.
? 報告所有遺失及損壞的酒店財產。
Reports missing and damaged hotel property.
? 依照酒店的“失物招領”程序，報告并上交“失物招領”物品。
Reports and turns in all Lost & Found items as per Hotel “Lost and Found” procedure.
? 清理并維護所有用品、設備及儲藏室的整潔。
Cleans and maintains all supplies, equipment and storage rooms.
? 迅速回應并報告客人的需求。
Responds and reports promptly to all guest inquiries and/ or requests.
? 清潔并維護大堂、衛生間、走廊及辦公室的清潔。++
Cleans and maintains all Lobby, restrooms and corridors and offices.
? 為地毯吸塵并清空煙灰缸及金屬容器。
Vacuums carpets & empties ashtrays and urns.
? 清潔鏡面及窗戶。
Cleans mirrors and windows.
? 需要時搬動家具、固定裝置及設備。
Moves furniture, fixtures and equipment when needed.
? 為酒店內外的植物澆水及養護。
Waters and maintains all plants inside and outside the Hotel.
