【職位描述】
·Ensure that service is carried out in accordance with brand standards
·Responsible for guest and staff satisfaction in the outlet.
·Continually improving and enhancing service standards, and updating the Standards and Procedures as and when required.
·Manage the delivery of high quality food to guests
·Ensure guest needs and reasonable requests are met
·Seek opportunities to continually improve food
·Abide by the Sofitel Guest Satisfaction System
·To make that the specialized food are its origin and in quality.
·Test and develop new dish and items
·確保員工根據品牌標準給客人提供服務。
·加強、提高食品水準以超出規定的服務要求。
·承擔起客人滿意的責任。
·負責向客人傳送高水平食品。
·確保客人的需求和合理的要求被滿足。
·不斷尋找機會改進食品。
·遵守索菲特酒店顧客滿意標準。
·確定食物的產地和質量。
·嘗試和開發新菜式和新的原材料。
【任職要求】
1.基礎英語交流能力。
2.具有西餅房相關管理工作經驗8年以上。
3.熟悉西式面包制作,有一定的創新意識 。