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【崗位職責】 1、全國崗位 2、酒店三大運營部門輪崗學習； 3、通過18到24個月的系統培養，競聘成長為中層管理者。 【崗位要求】 1、本科學歷，有酒店工作或實習經驗者優先； 2、 形象氣質良好，英語口語熟練，可作為日常工作語言； 3、 熱愛酒店行業，意向在酒店/公寓一線管理崗位發展； 4、邏輯清新，思維靈活，具有創新性思維，溝通能力強； 5、認可安樸企業文化，具有高度的工作熱情和較強的適應性； 5、職業規劃清晰，抗壓能力強，有意愿和公司共同成長。 （請注意：你的簡歷信息將會被我們轉發到我們的第三方招聘系統進行流程使用。我們會采用合理的安全措施來保護您的個人數據安全，如您繼續申請該職位，即表示您已知曉并認可我們的操作。）

Mandarin Oriental Pudong, Shanghai is looking for a Restaurant Management Trainee to join our Food & Beverage Service team. Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.? Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. ? About the job Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department. The Restaurant Management Trainee reports to Restaurant Manager. As Restaurant Management Trainee, you will be?responsible?for the following duties: The Restaurant Management Trainee is responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Manager and offer support in ensuring that the highest standards of service are offered to our guests. As Restaurant Management Trainee, we?expect?from you: Requirements Mandatory Have a minimum of 2 years' experience in a luxury establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude （as required） and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility Desirable Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance). Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus. Delicious work buffet meals & various team building activities. Support the internal talent transfer plan of the group worldwide. We’re Fans. Are you?

Mandarin Oriental Pudong, Shanghai is looking for F&B Operation Management Trainee to join our Food & Beverage Service team. Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.? Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. ? About the job Based at the Mandarin Oriental Pudong, Shanghai within the Food & Beverage Service Department, The F&B Operation Management Trainee reports to the Restaurant Manager. As F&B Operation Management Trainee you will be?responsible?for the following duties: The F&B Operation Management Trainee is responsible for, but not limited to, the overall management of the restaurant. To provide support to the team in ensuring that the highest standards of service are offered to our guests. As F&B Operation Management Trainee we?expect?from you:? Have a minimum of 1 year experience in related food and beverage establishment Have a keen interest in food and the culinary ambitions of the establishment. Willing to work a flexible schedule and holidays. Work in a safe, prudent and organized manner Have an in-depth knowledge of food and preparation Have a good knowledge of wine and beverages Be able to relate to all levels of guests and management Have the ability to handle multiple tasks at one time Have excellent communication and organization skills Be able to consistently delight and satisfy our guest Have the ability to handle guest requests in a detailed manner Reading, writing and oral proficiency in the English and local language Professional appearance and demeanor at all times Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge Be aware and adhere to key MOHG competencies: Delighting our clients Working together as Colleagues Promoting a Climate of Enthusiasm Being the Best Delivering Shareholder Value Playing by the rules Acting with responsibility Desirable: Actively looking to be ‘Best in class’ Actively looking to use the career development within MOHG Desire to understand and research competition Committed to improvement and knowledge of hospitality outside work. Multi-lingual Knowledge of specific hospitality industry applications is desirable Our commitment to you Learning& Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. Asa member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath &Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for6 months, you can enjoy supplementary commercial medical insurance). Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttlebus. Delicious work buffet meals &various team building activities. Support the internal talent transfer plan of the group worldwide. We’re Fans. Are you?

崗位職責 1、全面了解酒店的各項規定和程序及部門標準操作程序，了解酒店產品知識、包括餐飲、客房、宴會、健身等設施，能夠回答客人關于這些方面的所有問題 2、 了解并正確組織實施應急預案? ? ? ? ? . 3、遵守安全規定，確保酒店安全。發生事故，及時上報。遵守酒店的安全規范。負責設備操作前的安全指導工作 4、按要求參加培訓和會議? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? 5、上級下達的任務 ? 任職要求 教育程度：高中或酒店管理，餐飲或相關領域的職業證書。 專業要求：酒店管理，餐飲藝術或相關專業 技能水平：良好的溝通能力。 擁有食品服務經驗并具有餐廳運營的一般性知識者優先考慮

您的日常工作 該項目分為三大階段，如下所述。? 第 1階段-培訓： ?在酒店的不同部門輪崗，認識并更深入地了解酒店生態系統以及各酒店部門如何協同合作。 ?履行所分配的輪崗崗位的相關職責，參加并完成勝任該輪崗崗位所需的培訓。 ?與指導人員及導師建立良好關系，開始正式的學習之旅。 第 2階段-專業發展： ?積極廣泛地涉獵專業領域事務，包括全面參與及履行工作職能，了解期望的服務行為及部門間的聯系，利用報告對數據進行分析，把握趨勢并推薦具有前瞻性的解決方案，以及參加分配的與該工作相關的在線和/或其他培訓課程。 ?承擔起直屬經理的職責，保證團隊指導工作的日常委派，參與團隊成員的面試、招聘和培訓，評估工作成果并給予反饋。 ?檢查、交付并展示項目成果，以證明具備勝任經理職務的能力。 ?參加非正式談話，為績效評估提供支持。 第 3階段-針對性發展： ?在指導人員與導師的支持下，深入專業領域學習，并制定計劃以啟動量身定制的“發展體驗”計劃。 我們對您的要求 ?對人、對服務和對酒店業擁有熱情 ?對富有挑戰性的加速培養計劃感到興奮 ?對學習及快速成長具有強烈渴望 ?擁有卓越的領導力潛能以及關系構建能力 ?能夠自信地交流，具有上進心、主動務實并且善于應對挑戰 ?對于酒店運營（從規劃賓客體驗到了解營收驅動因素）感興趣 ?具備一定的英語表達能力（包括口語和書面語） ?您必須有資格在當地工作（擁有居住許可證或護照） ?擁有大學學歷，并具備至少6個月的酒店業工作/實習經驗(主管經驗將獲優先考慮) 如何履行職責 在洲際酒店集團，我們真誠關懷他人，并在每一天的工作中積極踐行“真正待客之道”的承諾。這是將全球所有IHG 旗下酒店的每一位員工緊密相連的紐帶。 每個 IHG 酒店品牌都以自己的方式踐行“真正待客之道”承諾，其核心是具體的核心服務技能。 誠摯態度：關懷入微，想要發揮積極作用并與賓客建立真誠的情感聯系。 真正自信：具備工作所需的知識與技能，并讓賓客相信，我們可在他們入住期間提供幫助與支持，值得他們信賴。 用心傾聽：重視賓客表達的觀點，留意到通常被忽視的身體語言，并了解賓客的愿望與需求。 積極響應：準確機敏、及時周到地滿足賓客的需求。

1、對抖音、視頻、直播有清晰的認識，并有獨立運營工作經驗。 2、擅長拍攝、剪輯。 3、具備基礎活動策劃能力。 4、有生活方式商業公司或連鎖民宿或高端營地相關工作經驗2年以上。 5、熱愛健康生活方式，擅長多維度溝通，有擴散性思維。