If you are a hospitality professional with passion, positive attitude and noble character, you are the one we are looking for!
如果您是一個具有生活熱情,積極的態度、品格高尚的的酒店從業人員,那您就是我們正在尋找的工作伙伴!
Main duties and responsibilities
主要工作和職責
Planning and Organising計劃和組織
—?To assist in planning manpower requirements to achieve an efficient usage of labour, considering business needs and seasonal trends.
—?協助規劃人力需求,以實現有效的勞動力使用,考慮到業務需求和季節性趨勢。
—?Assist in preparing yearly budgets for the laundry department and remain fully accountable for revenue objectives.
—?協助準備洗衣部的年度預算,并對收入目標保持完全的問責。
—?Work with colleagues across the hotel to ensure all guest requirements are met.
—?與酒店的同事一起工作,確保所有客人的要求得到滿足。
Operations運營
—?Oversee and manage the laundry function of the hotel, actively looking for ways to exceed guest expectations at all times.
—?監督和管理酒店的洗衣功能,積極尋找超越客戶期望的方法。
—?Ensure that all guest laundry is processed quickly and efficiently in line with the requirements of the guest. ?
—?確保所有客人的洗衣服務都能按照客人的要求快速有效地處理。
—?Ensure that all laundry machines and equipment are well maintained and work properly.
—?確保所有的洗衣機和設備都能很好地維護和正常工作。
—?Ensure that all linen and uniforms of the hotel are in good and clean condition.
—?確保酒店所有的布草和制服都完好、干凈。
—?Manage relationships and contracts with suppliers.
—?管理與供應商的關系和合同。
—?Ensure that departmental SOP’s are current and in effect and available for all Team Members to use as reference, revise and update when necessary.
—?確保部門SOP是正確和有效的,并且可以讓所有團隊成員在必要時使用參考、修改和更新。
—?Rostering and scheduling of all Laundry personnel.
—?Supervise and manage the work of all Team Members in the Laundry department
—?Ensure health & safety requirements are adhered to.
—?所有洗衣人員的工作安排和時間安排。
—?Ensure records are maintained for linen inventory and uniforms. ?Ensure that par levels of linen, towels and uniforms are current, and take an accurate linen inventory bi-monthly. ?Report monthly cost of all linen and income to Executive Housekeeper.
—?確保有記錄的床單和制服的記錄。確保布草、毛巾和制服有足夠的使用量,并每月進行一次準確的布草庫存。每月向行政管家報告所有的布草和收入。
—?Lead departmental measures to minimize wastage of materials and amenities used in the department.
—?領導部門采取措施,最大限度地減少本部門使用的材料和設施的浪費。
—?Control chemical and Laundry supplies consumption, and ensure safe usage of chemicals
—?控制化學品和洗衣用品的消費,并確保化學品的安全使用
—?Fully support and release staff for Task Force Missions required to support the opening of new Minor Hotels and other MINT properties, and other special events catered by Minor International.
—?參加和支持外派任務,以支援新開業美諾旗下酒店和其他產業,以及又美諾國際組織的活動。
—?Coach and guide new members of the team, with proper orientation training.
—?指導和指導團隊的新成員,并進行適當的培訓。
—?Put in place effective ongoing training and development for team members. ?
—?為團隊成員實施有效的持續培訓和發展
—?Develop and maintain a motivational working environment within the department and positive relations with other departments.
—?在部門內發展和維持一個激勵工作環境,并與其他部門保持積極的關系。
—?Implement the Lost&Found policy. All found items to be recorded in a lost &found register. All found items are to be locked in the housekeeping lost&found cabinet for certain times and if there is no response from the guest, action to be conducted.
—?執行遺留物的政策。所有遺留物都被記錄在一個遺失的登記冊中。所有遺留物將被鎖在客房遺留物庫房的柜子中,如果沒有客人的回應,就會采取行動。
—?Performs any other related duties and special projects as assigned.
—?執行任何其他的職責及安排的特殊項目。
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Please forward your detailed bilingual CVs with a recent photo to us, indicate the position you would like to apply via email address: pchen@anantara.com
請發送您的個人簡歷(中英文)及本人近照發至郵箱 pchen@anantara.com 并在郵件名稱注明應聘職位。
Only shortlisted candidates will be contacted.
成為我們的團隊成員,您將享受以下福利待遇:
1. 所有員工將提供入職交通費用報銷
2. 入職后將簽訂正式勞動雇傭合同并全額購買五險(養老、失業、醫療、工傷、生育)一金(住房公積金 -按照最高比例12%進行繳納)
3. 根據工作級別提供4人間/雙人間/單人間免費住宿(均帶獨立洗手間,寬帶,空調,數字電視,家俬等)宿舍區內配有健身房、娛樂室、洗衣房等
4. 免費提供員工餐廳用餐
5. 享受帶薪年休假,普通員工年休假8天起
6. 享受國家及版納州政府規定的節假日以及相關福利假期,并額外提供每年12天帶薪病假
7. 各項培訓活動(英語、電腦、駕駛、專業技能以及安納塔拉在線培訓課程)
8. 公平的晉升機制以及定制的個人發展計劃