·?Greet all guests and take beverage and food orders in a prompt and professional manner.
·?快速和專業的迎接所有客人,為客人點餐。
·?Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
·?為酒吧客人提供雞尾酒和餐單上的項目;點單時向客人推銷。
·?Perform pre- and post-shift side-work. ?Stock service station. ?Fold and stack cocktail napkins and prepare bowls of bar snacks.
·?工作前后的準備和收尾工作。清點服務站。折疊雞尾酒餐巾和準備酒吧零食。
·?Record order on guest check and ring up on pre-check register or according to hotel procedures. ?Complete customer payment transactions according to cash and charge procedures.
·?在客人帳單上進行記錄,登錄帳號或按酒店程序進行工作。按現金收款程序完成顧客的付款。
·?Clear and clean tables in a prompt and efficient manner. ?Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. ?Empty trash and ashtrays.
·?高效快速的清理和清潔餐臺。需要時清理和抹擦廢物,桌椅,墻壁,窗戶,鏡子和地面。清倒垃圾。
·?Assist Bartender in preparation of fruits and garnishes; may assist Bartender in setup and replenishment of appetizers or “happy hour” buffet, if applicable.
·?協助吧臺侍應生準備水果和裝飾品;必要的話,協助吧臺侍應生擺放和補充開胃品或“快樂時光”的自助餐臺。
·?Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.
·?監督客人的行為和酒精飲品消耗量從而決定什么時候應控制客人的酒精量;將因酒精過量而引發的事故或客人的受傷程度匯報給管理層;在對飲用酒精飲品的客人的年齡有質疑時檢查客人的身份證。
·?Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. ???
·?警告管理層有關服務或安全的事宜。按照設定的指導綱要進行適當的補救服務以確保客人的滿意度。
·?Perform other duties as assigned
·?完成分配給的其它工作。