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Mandarin Oriental Pudong, Shanghai is looking for a Director of People & Culture to join our People & Culture team. Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.? Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resort sand residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the Banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design. ? About the job Based at the Mandarin Oriental Pudong, Shanghai within the People & Culture Department, The Director of People & Culture reports?to the General Manager. As Director of People & Culture you will be?responsible?for the following duties: The Director of People & Culture is responsible for the overall daily P&C operation including People & Culture and Learning & Development of the Hotel. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the Hotel. Keep updated with the latest trends in the field of applied human resource activities, legal updates and world-wide HR trends.? Advice and co-ordinate with management to ensure Hotel’s productivity and service standards are met in its highest level. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the Hotel. Ensure the compliance with all relevant hotel policies and procedures, local and government regulations pertaining to employment practices. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. Define, establish and maintain proper communication channels so that an open, transparent organization can be created. Maintain harmonious employee relations and an environment conductive to top performance. Develop man power budget and ensure manpower is under control within the manning established. Responsible for recruitment of all level of positions. Recommend, propose and implement strategies to ensure retention of high performers.? Provide reports on recruitment advertisements cost effectiveness. Ensure all recruitment costs are within budget. Select recruitment agencies / head hunters and makes recommendations to management. Ensure all learning& development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Conduct Performance Management system training to new executives and department heads.? Ensure the selection and training of trainees is monitored and effective. Ensure the career development plans and succession planning of subordinates within HR Department. Personally coach executives and department heads in personnel management and training skills. Oversee training conducted by Learning & Development Department and departmental trainers are effective. Analyze training needs and ensure the preparation and implementation of training plans are designed to meet hotel’s needs. Ensure all new colleagues are equipped with hotel and product knowledge. Ensure career development policies and implements career paths for colleagues. Conduct exit interviews for Department Head level.? Attend to any labor ?related legal cases. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. Develop and maintain hotel disciplinary system, conduct disciplinary meetings for supervisory staff and above. Perform related duties and special projects as assigned by the Management.? As Director of People & Culture, we?expect?from you:? Bachelor and above in Hotel Management / Human Resources Management / Psychology Certificate in law is desirable Certified trainer in management programs At least 8-10 years in Human Resources in service industry, preferably in international 5-star hotel Experience in handling labor union Thorough knowledge of modern Human Resources tools and techniques Excellent communication Ability to manage and motivate a large diverse group of colleagues Ability to act as change agent, result driven Strong analytical skills and negotiation skills Well verse in PRC labor laws Computer literate in basic MS office software Fluent in English and Mandarin Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally (after working for 6 months, you can enjoy supplementary commercial medical insurance). Competitive salary and benefits package, providing superior four-person sharing dormitory with independent bathroom, independent washing machine and refrigerator, free high-speed Wi Fi, free gym and shuttle bus. Delicious work buffet meals & various team building activities. Support the internal talent transfer plan of the group worldwide. We’re Fans. Are you?

【職位描述】 在遵循希爾頓集團品牌標準、酒店政策程序及國家政策的前提下，與酒店總經理及管理層緊密合作，落實人力資本戰略行動、建立有效績效考核機制、認可及人才發展項目來打造高效團隊為達成酒店整體戰略目標以及企業雇主品牌形象做出貢獻。 ? 根據酒店年度戰略目標，建立及完成人力資源部相應年度目標計劃。 ? 根據不同的生意狀況，優化管理人力資本資源和運作。 ? 確保部門活動符合集團品牌標準及人力資源部的統一方針，酒店的活動得到合理的執行。 ? 建立、保持及保證執行所有人力資源部政策及執行程序的合規合法性。 ? 協助管理層制定并完善相應酒店管理政策，并做好宣傳、培訓、溝通以及落實。 ? 通過高效和合理的管理，為酒店的財務目標做出貢獻。 ? 制定人力資源年度預算和月度預測并做好成本控制。 ? 制定酒店員工激勵、獎勵、績效考核機制，鼓勵員工的創造力和創新精神，勇于挑戰壓力，為酒店的運營做出貢獻。 ? 負責人力資源部職能部門的整體日常工作、人員及人才管理及發展。 ? 培養人力資源部所有員工專業技能及素養，確保其具備高效工作的技能。 ? 建立有效的員工溝通和反饋渠道，營造開放式溝通企業氛圍。 ? 確保人力資源部的所有員工都能做到，為酒店其他員工（內部顧客）以及到人力資源部的所有人員提供專業、禮貌和熱心的服務。 ? 協助并指導部門經理提升對團隊人員及績效管理的能力。 ? 確保所有員工了解并遵守酒店、集團和當地的政策法規。 ? 協助所有部門管理員工的個人儀表衛生符合酒店和部門的標準。 ? 代表酒店參與某些工會協商或者相關活動，并與區域人力資源部和酒店管理層保持緊密溝通。 ? 與時俱進，根據行業和公司的變化對人力資源部的工作計劃進行及時有效的調整。 ? 協助酒店總經理與酒店業主維護良好的關系。 ? 監督酒店的招聘和挑選程序，為部門總監或經理提供有效招聘方案。 ? 與各招聘渠道及合作院校保持良好溝通進行創新型合作，打造良好的企業雇主品牌形象提升招聘效率。 ? 與營運部門密切配合，有效規劃用工類型以求最大化勞動生產率并控制人力成本。 ? 參與外包及臨時用工人員需求進行審核、外包公司資質評估以及監督部門對日常外包人員的日常管理和培訓，以及費用的支付。 ? 制定酒店員工工資福利體系，確保員工的薪酬福利在本地市場具有一定的競爭力。。 ? 指導學習與發展經理建立酒店完善的培訓體系、培養合格的部門培訓師人才以及部門經理的培訓他人技能。 ? 定期回顧與跟進酒店人才儲備、人才階梯發展計劃并協助落實。 ? 指導各部門經理進行團隊人員及績效管理，打造有凝聚力的高效團隊。 ? 在希爾頓愿景，使命，價值觀的背景下，積極打造企業文化，統一員工行為規范，管理制度，引領團隊具有正能量，引導全員宣傳實踐希爾頓文化。 ? 熟悉并嚴格遵守員工手冊中的規章制度，以及和酒店政策相關的消防、衛生、健康和安全的制度。 ? 確保所有員工設施符合希爾頓集團的營運標準。 ? 保證工作區域及員工區域的安全及衛生，如員工餐廳、倒班宿舍等。 ? 督導員工餐廳廚師長工作以保證員工餐廳廚房及服務區域順利及有效運作、并控制成本、以及在衛生經理(如有)或營運總監的管理及指導下達到衛生標準。 ? 對員工宿舍進行日常管理確保提供一個具有安全保障的環境，執行宿舍安全衛生檢查制度，并能夠定期為住宿員工提供相關文化類活動以期推進蓬勃發展文化。 ? 如有必要 ，酒店管理層有權在員工的聘用期內更改或補充她/他的職位描述。 ? 完成任何其他合理的職責和被指派的職責。 【任職要求】 ? 本科及以上學歷 ? 至少3年國際品牌酒店同崗位工作經驗 ? 有戰略性思維，很強的分析和計劃能力 ? 思維開闊且團隊意識強 ? 具有應對不同人群的有效溝通技巧 ? 英文書寫及口語流利。 ? 與本地勞動局及政府機關保持良好關系。 ? 熟悉國家及本地勞動相關法律。 ? 熟悉掌握人力資源營運所需的專業知識和技能。 ? 具有領導、指導和發展他人的能力。 ? 良好的業務和財務 ? 有責任心及結果導向 ? 很強的組織和演講展示能力

【職位描述】 To ensure the smooth and efficient running of Human Resources Department.? Responsible for the total Human Resources function of the hotel. To establish and maintain excellent team member relations and morale to achieve a high standard of team member performance in line with Hilton’s guest satisfaction objectives, as well as the hotel’s business and strategic plans. Create and maintain a hotel culture that provides the environment required to meet the visions. 保證人力資源部順利有效運作，負責酒店的人力資源功能；建立及保持良好的員工關系和士氣，以提高員工服務標準達到集團客人滿意目標及完成酒店的商業戰略計劃。創造良好的企業文化，達到集團宗旨要求。 【職位要求】 1. University graduate, excellent command of written and spoken in English and Chinese language. 大學本科，良好的中英文讀寫能力。 2. 3 years above of extensive human resources experience. 三年以上相關人力資源管理經驗。 3. Ability to be resourceful, creative and maintain flexibility. 具有策略性、創造性及靈活性。

Here at The Temple House, we don't do ordinary things. We thriveon the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you'renot just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at The Temple House? The Temple House celebrates Chengdu’s history and looks towards the future through inspired modern design and art. Our House is hidden amongst the laneways of Taikoo Li Chengdu and set on former temple grounds, with 100 intimate rooms and 42 serviced apartments, heritage courtyards, land scaped terraces and a subterranean oasis. It’s an urban sanctuary that surprises anddelights around every corner. Job Overview This role manage a team in nurturing the wellbeing of our peopleand ensures that our team members both enjoy and excel in their work. We striveto create a positive work environment where individuals are not only contentbut also have enriching experiences. We aim to empower our team members todeliver exceptional and genuine experiences to our valued guests. Those whopossess a creative, curious, and passionate nature towards people will findgreat satisfaction in this role. Key Responsibilities Welcome to the core of what being a Learning and Development Manager is all about! Here's the quick lowdown on what you'll do day-to-day: ·???????To be responsible for hotel general training andactivity and build and maintain the hotel training system. ·???????To assist Director of People & Culture tocreate a proactive working atmosphere that align with THE WAY WE WORK in the department. ·???????To assist Director of People & Culture to establishteam members’ individual development plan based on the performance review andarrange corresponding training. ·???????To cooperate with all training and activity planset by CSO, to coordinate with the progress of the training schedule, to manageand supervise all department trainers to conduct trainings and achieve traininggoals. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·???????At least 3 years working experience of a similarposition. ·???????Fluent in both spoken and written English. ·???????Excellent in communication and organizationalskills. ·???????Excellent in Word, Excel, Power Point. ·???????Excellent presentation skills. ·???????Eager to learn and share. ·???????Be open-minded and creative. The Cherries on Top (Nice-to-Haves): ·???????Has experience of independently designing anddeveloping training courses. ·???????Has experience of organizing medium-scaled orlarge-scaled team member activities. We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets youapart. If you feel a connection with what we stand for, we're eager to meetyou. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values alignwith your own? Is this the team you've been wanting to join? If your answer isa clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: ·???????Dine at our teamdining hall and save on meals! ·???????Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? ·???????Join our wellnessprogramme and healthy pantry to elevate your mental and physical wellbeing! ·???????Enjoy an annual, paidWell-being Leave, a day for you to look after yourself, be healthy and behappy! ·???????Benefit fromcomprehensive medical and dental benefits, along with annual medical check-ups. ·???????Enjoy an appreciative& supportive culture that allows you to be your best self. ·???????Turn up in smartcasual attires and be as comfortable as you can at work! ·? ? ? ?Speak up & put your own ideas into actions. Think differently!

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Learning Manager is responsible to ensure the smooth and efficient running of the Learning Department in the Human Resources Division, including all Learning and Development activities in each Department/Division within the Hotel. Expert in Learning and Development, creative thinking, innovative learning styles, good presentation and interpersonal skills , strong in creating Training modules with essential content based on training needs. Qualifications Ideally with a university degree or diploma in HRM/HRD or Hospitality/Tourism management. Minimum 2 years work experience as Learning/Training Manager. High level of written and oral communication skills in English and Chinese, with good translation ability. Good presentation, administrative and interpersonal skills are a must.

Duties and Responsibilities 工作職責 ? 1. Major responsibilities 主要職責 · Develop L&D policies as required. 根據要求制定學習與發展政策。 · Develop and monitor annual and monthly training budget. 制定并監控年度及月度培訓預算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門經理合作進行需求分析，確定學習需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當前法定的培訓項目的要求，以及開發一些創新的培訓項目（線上或者線下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據需要開展各項培訓課程，如入職培訓、英語培訓、客戶服務培訓、管理技能培訓及朗廷酒店集團學習與發展框架中的其他培訓項目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問協調化妝、儀容儀表、防火安全、急救、衛生等培訓項目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過審核評估培訓效果，制作審核報告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過培訓員培訓、月度培訓計劃和報告系統等發展部門培訓員系統。 · Conduct monthly departmental trainer meeting. 組織每月部門培訓員會議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽部門培訓并向部門培訓員提供反饋。 · Develop and monitor Best Trainer Award system. 發展和監控最佳培訓員獎勵系統。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監督和管理所有部門學習項目，包括部門入職、防火、生命健康、安保培訓等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺年度和月度培訓計劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據年度計劃招聘并監督學校實習生及管理實習生。 · Conduct monthly trainee meeting. 組織每月實習生會議。 · Monitor and control training resources. 監管培訓資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統內跟蹤、錄入及管理所有員工的學習與發展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護與學習和發展活動有關的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個培訓溝通渠道，保證其內容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評估員工在各階段的表現并向管理層反饋，以促進產品和績效按朗廷酒店集團的標準不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內一切以實例和楷模活化公司遠景、使命、目標、信念，品牌承諾以及顧客體驗項目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會議，與行政委員會委員、部門經理、部門培訓員及其他員工研究業績走向、制定行動方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責 · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個人力資源團隊密切配合，倡導“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業發展計劃。 · Involvement in the local community. 積極參與當地社區活動。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協助所有員工認同計劃，如每月最佳員工、生日會、年會、節日慶祝會等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學、文學或其他相關專業學歷 · Previous HR experiences a plus. 有人事經驗最佳 ? Experience 工作經驗 A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓工作經驗，酒店或高端客服領域最佳 ? Job Skill / Knowledge 職業技能/知識 Knowledge of different departments within a hotel setting. 熟悉酒店各部門 Must possess ability to coordinate with multiple tasks. 同時協調多項工作的能力 Knowledge of how to develop training programs. 開發培訓計劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網，了解數字影像技術優先 Excellent communication skills . 優秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書面及理解） Problem solving and Action Plan formulation. 解決問題、制定行動方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動的能力，與他人交流想法、信息和看法以制定計劃、做出決定及解決問題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應敏捷、靈活機動 Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴守機密

【崗位職責】 1、制定并完善酒店各項培訓管理制度。 2、協助上級進行全酒店各部門日常培訓需求分析。 3、負責新員工的入職培訓工作。外請人員來店培訓的服務工作。 4、負責全酒店員工的行業素質意識及酒店規章制度培訓。 5、收取各部門季度、月度培訓計劃、初審工作。 6、協助上級培訓各部門業務培訓負責人培訓技巧和知識。 7、編輯最新酒店業管理和信息資料,向各部門和全體員工推薦公布。 【崗位要求】 1、本科以上學歷，有相同崗位工作經驗3年以上。 2、具有良好的溝通能力和協調能力。 3、具有較強的文字綜合能力和口頭表達能力。 3、能按照酒店經營發展對人才的需要，制訂酒店總體培訓規劃和實施計劃。 4、具備教育學、心理學以及酒店管理理論知識。 5、熟悉員工的規律、特點和崗位培訓工作程序。

崗位職責 1、負責員工日常招聘工作，建立用工渠道及人才儲備庫。 2、負責辦理普通員工的入職、離職手續, 及人事變動的審核工作。 3、合理調配酒店的人力資源，并提出有效的建議和意見。 4、負責各部門人員編制的審核工作。 5、負責員工人事檔案的管理, 及對外公文之草擬和處理。 6、負責協助酒店培訓及員工活動的統籌安排。 7、其他酒店人力資源部的日常事務工作。 崗位要求 1、大專以上學歷，有相同崗位工作經驗3年以上。 2、熟悉員工的有關法規和條例以及酒店管理理論。 3、熟悉員工的規律、特點和崗位培訓工作程序。 4、了解酒店員工的服務工作規范和質量標準的要求。 5、具有良好的溝通能力和協調能力。 6、具有較強的文字綜合能力和口頭表達能力。 7、有一定的英語讀寫能力。

Job Overview 職位概述： Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters. 執行初級的人事和行政工作，支持酒店的人力資源計劃和理念。提供基礎的協助，通常是人力資源相關事宜的首要聯系人。 Required Skills 技能要求： Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Knowledge of Local Labour and Employment Regulations. 具有本地人力和雇傭法的知識。 Proficient in the use of Microsoft Office. 精通微軟辦公軟件。 Good writing skills. 良好的寫作技能。 Qualifications and experience requirements?資歷經驗要求： Diploma in Human Resources, Training or Business Administration. 具有人力資源，培訓或商業管理的畢業證書。 1 years of relevant experience or an equivalent combination of education and work-related experience. 1年相關工作經驗或與此相當的教育與工作經驗結合的背景。

Recruitment andSelection 招聘與甄選 §?Accordingto the Head office annual strategic objectives, investigate, collect, analyzeand forecast the personnel needs of each department, prepare the annual budgetand formulate the annual recruitment plan; 根據集團年度戰略目標，調查、收集、分析和預測各部門人員需求，編制年度預算、組織架構、薪資結構、并制定年度招聘計劃。 §?Buildand improve the talent system, including but not limited to: group talent poolreserve, etc. 搭建并完善人才體系，包括不限于：集團人才庫儲備等。 §?Completethe recruitment tasks, including the selection and employment of variouspositions in the group, the GM、FC、HRDof the Swisstouches's hotels. Submit the recruitment report on time every week. 完成招聘任務，包括集團各崗位、集團旗下酒店總經理、財務總監、人力資源部負責人的甄選及聘用，每周按時提交集團要求的招聘報表。 §?Develop,maintain and update recruitment channels, and carry out recruitment,introduction, interview, evaluation, recommendation, salary negotiation,recruitment communication, entry arrangement and trial period tracking, etc. 開拓、維護和更新招聘渠道，并開展招聘實施人才的挖掘、引進、面試、測評、推薦、薪酬談判、錄用溝通、入職安排和試用期跟蹤等。 §?Maintainvarious manuals and electronic personnel files to ensure the accuracy of allrecords. Ensure that family member files are managed in a timely andconfidential manner. 維護各種手冊及電子和紙質版人事檔案,以確保所有記錄的正確性。確保對于家庭成員的檔案資料進行及時并保密地管理。 §?Headoffice family members in and out management and personnel change related work. 集團家庭成員的入離職辦理及人事變動（試用期轉正等人事變動）的相關工作。 §? Hotel L6 above family members check in 、resign and personnel change report work. 集團旗下酒店L6級家庭成員，入離職及人事變動報備工作。 §? update and review of JD of the group 集團招聘P&P、JD的定期更新與回顧。 §?Maintainsclose relationship with academic institutions and hotel schools. 與高等學校保持緊密的聯系，重點關注院校酒店管理專業學生，并建立戰略合作關系 §?Cooperatewith human resource director to complete the tasks assigned by the head office. 配合人力資源總監完成集團交辦的各項工作。 QualificationsGuidelines: 任職要求： 1. Friendly, optimistic, proactive, and integrate intothe corporate culture of Swisstouches's "home". 友好樂觀，積極主動的工作，能夠融入瑞斯麗“家”的企業文化。 2. Bachelor Degree or above, majoring Human ResourcesManagement or related majors. 本科及以上學歷，人力資源管理或其他相關專業。 3. 2-3 years experience in hotel recruitment, at least2 year in hiring manager or similar management position, or equivalenteducation background and relevant experience. 2-3年酒店招聘工作經歷，至少做過2年招聘經理或類似管理類工作，或與此相當的教育背景和相關工作經驗。 4. Requires good communication skills, bothverbal and written and understand the primary language(s) used in the workplace. 在口頭和書面上有良好的溝通技巧，并且擁有良好的中英文語言交流能力。

崗位職責： 1、負責酒店人力資源部的全面管理工作，制定和實施人力資源規劃； 2、負責建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項規章制度； 3、負責酒店高層管理人事的招聘和儲備人才庫的建設； 4、執行酒店關于人事調配、工資獎勵、勞保福利、安全生產的方針、政策和規定； 5、組織編制工資、人事、考勤、考核等報表； 6、制定和完善酒店組織架構、薪酬體系、績效管理體系。 崗位要求： 1、大專以上學歷，有相同崗位工作經驗3年以上； 2、在團隊組織架構搭建、人才梯隊培養、招聘、培訓等方面具有豐富經驗； 3、熟知國家、地區勞動法律法規及相關政策.。 4、接受過系統的人力資源管理理論培訓。

【崗位職責】 1、負責酒店人力資源部的全面管理工作，制定和實施人力資源規劃。 2、負責建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項規章制度。 3、負責酒店高層管理人事的招聘和儲備人才庫的建設。 4、執行酒店關于人事調配、工資獎勵、勞保福利、安全生產的方針、政策和規定。 5、組織編制工資、人事、考勤、考核等報表。 6、制定和完善酒店組織架構、薪酬體系、績效管理體系。 【崗位要求】 1、本科以上學歷，有相同崗位工作經驗10年以上。 2、在酒店招聘、合同管理、薪酬制度、員工培訓、績效考核、事故預防、政府關系等方面具有豐富經驗。 3、熟知國家、地區勞動法律法規及相關政策。 4、具備英語聽說讀寫能力。 5、管理類專業，接受過系統的人力資源管理理論培訓。

【崗位職責】 1、全面負責人力資源部的日常管理工作，制定并執行酒店人力資源戰略規劃，確保人力資源政策與酒店經營目標一致； 2、負責招聘、培訓、績效管理、薪酬福利、員工關系等模塊的統籌與實施，優化人力資源管理體系； 3、根據酒店業務需求，制定招聘計劃并組織實施，確保各部門崗位人員配置合理； 4、完善酒店培訓體系，組織員工培訓及職業發展規劃，提升員工綜合素質與業務能力； 5、負責員工績效考核方案的制定與執行，監督考核過程，確保公平公正； 6、處理員工勞動關系，協調解決勞動糾紛，維護良好的員工關系； 7、定期分析人力資源數據，提交相關報告，為管理層決策提供支持； 8、監督酒店員工考勤、薪資核算及社保公積金等事務的合規性。 【崗位要求】 1、大專及以上學歷，人力資源管理、工商管理或相關專業優先； 2、5年以上人力資源管理工作經驗，其中至少5年以上酒店行業人力資源經理或同等崗位經驗； 3、熟悉勞動法、勞動合同法及相關人力資源政策法規，具備較強的勞動關系處理能力； 4、精通招聘、培訓、績效、薪酬等人力資源模塊，具備體系搭建及優化經驗； 5、具備優秀的溝通協調能力、團隊管理能力及抗壓能力； 6、年齡27-40歲，工作細致嚴謹，責任心強，具備良好的職業素養； 7、熟練使用辦公軟件及人力資源管理相關系統。

Administration行政 1.?Complywith and implement the Swisstouches's rules and regulations, relevantprovisions of the family member handbook, and brand culture standards. 遵守并執行公司的各項規章制度、家庭成員手冊相關規定、品牌文化標準。 2.?Complywith the Swisstouches's professional ethics requirements, maintain theSwisstouches 's image and interests, have no business immorality, keep HRdepartment secrets, and cooperate with the publicity of the company. 遵守公司職業道德要求，維護公司形象和利益，無商業不道德行為，保守人事機密，配合宣傳公司。 Personnel人事 1. Submit various human resources reports andreports required by the group on time every month, including human resources weekly, monthly, work summary and plan, etc.? 每月按時提交集團要求的各類人力資源的報表及報告，包括不限于：人力資源周報、月報、年中/終工作總結等。 2.?Ensure the timely upload and submission ofSwisstouches hotels and resorts human resource reports, including monthly workplan, annual work plan, annual work goal etc. ? 督促并確保集團旗下酒店人力資源報告的按時上傳與提交，包括不限于：集團旗下酒店月度工作計劃、年度工作計劃、年度工作目標等。 3. Swisstouches hotel personnel deployment andtask force follow-up, systematic management of the group internal personnelarrangements. ? 集團旗下酒店家庭成員人事調配及支援工作的跟進，系統的管理集團內部的人事工作安排。 4. Assist the Swisstouches Hotels & ResortsHRM to complete the internal and external audit work 協助集團人力資源經理完成對內部及外部審計工作的進行。 5. Maintains manual and electronic personnelfiles, ensuring that required record keeping is accurate. 維護及管理集團人力資源運營手冊及電子人事檔案以確保所有記錄的正確性。 6. Record the attendance of all family membersin Head Office, ensure that the family members' leave records are updated intime (including annual leave records, business trips and sick leave)?? 總部所有家庭成員考勤的記錄，確保的家庭成員假期記錄得到及時更新（包括家庭成員年假記錄，出差和病假情況） 7. Ensure Head Office family members' salary,social insurance and other benefits are implemented in accordance withstandards and relevant policies; ? 確保總部家庭成員薪資、社保及其它福利按照標準及相關政策執行； 8.?Foreign family members related documentsprocessing 外籍家庭成員相關證件辦理工作。 9.?Head Office family members and key positionsof each property KPI accounting 總部家庭成員及各店關鍵職位績效核算。 10.Cooperate with the HRM to complete varioustasks assigned by the Head Office. 配合人力資源經理完成集團交辦的各項工作。 Qualifications Guidelines: 任職要求： 1.?Be friendly,optimistic, proactive, and can integrate into Swisstouches’ business culture:“HOME”. 友好樂觀，積極主動的工作，能夠融入瑞斯麗“家”的企業文化。 2.?Bachelor degree or above, majoring in HumanResources Management or related majors. 本科及以上學歷，人力資源管理或其他相關專業。 3.?Have 2-3 years’ working experience in hotel personnel work, or have an equivalenteducation background or have related working experience. 2-3年酒店人事工作經歷，或與此相當的教育背景和相關工作經驗。 4.?Have good verbal and written communicationskills, have good language communication abilities in both Chinese and English. 在口頭和書面上有良好的溝通技巧，并且擁有良好的中英文語言交流能力。

·?協助員餐廚師長，為員工提供健康/衛生/多種花樣的食品。 ·?協助員餐廚師長，根據員工提出的建議和意見，積極做好改進工作。 ·?協助員餐廚師長，按時完成員餐菜單出品工作。 ·?確保根據所設定的政策和方針, 最大化地減少食品浪費。 ·?烹制菜肴時, 確保根據菜單和配方準備食品, 以確保食品的質量達到標準。 ·?在廚師長的指導下，樂于學習及制作新的菜肴。 ·?緊密督導下屬，并協調他們的工作，以確保經濟、及時的食品制作。 ·?負責監督食物的準備和制作方法、份量及食物的裝飾，以確保食品是按預先的設計制作的。 ·?在食物裝盤及服務前，對食物進行檢查。 ·?按時檢查員餐廚房設備/設施，確保正常運作。 ·?確保所有廚師在操作中使用正確的工具和遵循正確流程。 ·?確保所有廚師正確、安全地操作食品加工機器。 ·?確保員餐工作場所始終干凈整潔。 ·?保管部門的日志。 ·?及時提交員工的事故報告。 ·?當班過程中，督導和確保員工廚房的食品收貨、制作、出品、存儲和留樣等操作都符合政府的要求和集團的標準。 ·?在食品成本預算內，最大程度地為全體成員提供美味可口、品類豐富的菜品，同時積極提議和落實各類美食節和員工餐廳活動。 ·?協助廚師長負責員工餐廳相關營運成本和費用的控制。 ·?當班過程中，確保餐廳和廚房區域干凈，衛生，符合當地政策和集團要求的衛生標準。 ·?堅持酒店安全制度、緊急情況處理規定和程序。 ·?如有必要 ，該部門有權更改或補充該職位描述。 ·?完成任何其他合理的職責和被指派的職責。

The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大連四季正在尋找你 - 對工作具有極大的熱情，熱愛你所從事的職業。 We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: 我們聘用勤奮上進的人才作培訓，在一個能令他們盡展所長的工作環境下, 讓他們發揮出類拔萃的工作表現。我們的企業文化孕育了成功的事業，并給予多方面的回報。我們希望我們的同事能夠: Commitment to supportive teamwork and open communication 擁有良好的團隊合作精神，并暢所欲言的溝通 Responsibility for ongoing enhancement of their skills and performance 持續的提高他們的工作技巧和表現 Recognition of personal accountability for their own actions and the outcomes of those actions 能夠意識到自己行為所代表的責任及會導致的后果 An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company 充分了解自己行為會對客人、同事以及公司的形象產生的影響 Join Our Team加入我們 We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Dalian provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. 我們的信念，首重于如何互相對待，彼此樹立榜樣, 在與賓客，商業伙伴和同事間的交往之中，我們致力尋求互相溝通諒解的方式，也希望能夠得到別人同樣的對待 四季酒店向員工提供和客人一樣的關懷，四季酒店從 1998 年起。獲“財富”雜志評為一百家最理想的工作機構之一。 Key Responsibilities 主要工作職責 1.Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 2.Ensures the sanitation standards for kitchen are being met. 3.Assists in the training of the employees ensuring that they have the necessary skills to perform their duties. 4.Provides a courteous and professional service at all times. 1. 與其他同事積極靈活的合作，以酒店的總體業績和內部客人-員工的滿意為重點。 2. 確保達到廚房的衛生標準。 3. 幫助培訓員工，以確保他們擁有可以執行自己責任所必須的技能。 4. 隨時保證禮貌和專業的服務。 Preferred Skill and Qualification 任職要求 1.High school education, cooking school or culinary institute education or equivalent experience. 2.At least two years previous experience in culinary or related work experience. 3.Ability to operate, maintain and properly clean work environment. 4.Proficient knife skills, cooking skills and ability of dealing multi-tasks. 1.食品烹飪相關高中學歷或相關工作經歷。 2.2年及以上相同職位工作經驗。 3.能夠運營、維持及保持工作環境的清潔。 4.專業的刀工、烹飪技能；能夠同時進行多項任務。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，請登錄以下網站并關注我們： 四季酒店官網職業機會：http://jobs.fourseasons.com/

崗位職責： - 負責招聘全流程管理，包括但不限于候選人篩選、面試安排、入職辦理及離職面談等 - 統籌內外部招聘信息發布渠道，確保招聘信息及時準確傳播 - 建立并維護校企合作關系，統籌實習生招聘及協助管理 - 實時更新招聘進度，并更新相關月度報告 - 及時響應用人部門需求，保持和內部成員的暢通溝通 崗位要求： - 性格開朗熱情，親和力強 - 1年以上酒店行業招聘經驗，熟悉招聘全流程 - 具備較強的人際交往及溝通協調能力 - 英文書寫流利、熟練掌握計算機技能 - 認同酒店行業文化，愿意長期穩定發展 - 本科及以上學歷

工作描述Job Description 1.確保人力資源辦公室的有效運作。 Ensures efficient office administration procedures. 2.確保所有的人事記錄得以在人力資源系統中得到維護和更新。 Ensures that all personnel records are maintained filed and updated in the HR System. 3.確保所有人力資源的文件能夠按照嚴格的保密標準進行傳遞。 Ensures Human Resources documents are properly routed with strict accuracy and confidentiality. 4.執行酒店福利計劃，遵照國家規定，執行酒店政策與所有員工建立勞動關系。 Implement hotel benefits plan and hotel C&B policy. Build up employment relations with all associates. 任職資格 Qualification 1 .有良好的團隊合 作精神、積極、愿意接受挑戰。 Team oriented, positive, open minded and willing to take new challenges. 2.可熟練使用辦公軟件（Word, Excel, PowerPoint）等。 Good skills of computer software (Word, Excel, PowerPoint, etc.) 3.良好的英文溝通能力。 Good command of English is a key plus.

崗位職責 1、統籌策劃企業及員工相關活動，包括但不限于生日會，公司年會和集團文化周等，以及其他對外活動申報、組織及參與; 2.設計制作公司節日海報、人才招聘海報及人才宣傳視頻等 3.負責酒店微信公眾號、抖音號等自媒體的平臺日常運營和維護工作； 4.完成人事經理安排的其他事務； 崗位要求 1、大專及以上學歷，傳媒、文秘、人力資源等相關專業； 2、有一定的審美素養，掌握拍攝、修圖技能、視頻剪輯技能； 3、 良好團隊合作精神，較強的執行力及責任心，獨立思考能力 ，觀察力和應變能力； 4、有較強的表達能力，溝通能力和文字功底，穩定性強

崗位職責 1.協助員工入離職、調動手續辦理。 2.部門文件傳遞，文件保存。 3.酒店計時工的安排、審核和結算費用。 4.辦理酒店員工的住宿及安排人員清掃工作。 5.協助員工檔案管理工作。協助培訓工作。 6.負責部門酒店及本部門考勤。 7.部門的采購工作。 崗位要求 1.大專以上學歷，有相同崗位工作經驗1年及以上。 2.掌握文員工作、文書檔案管理、接待禮儀等知識。 3.了解人事、工資、勞動保護、社會保險等政策、法規。 4.具有較好的文字組織能力和語言表達能力，能起草各類文件。 5.熟練掌握辦公自動化技能。工作責任心強，有親和力，有耐心。

任職資格 Qualification       1、招聘酒店前臺、餐飲、總機、禮賓實習生。 Recruit Front Desk,F&B ,Call Center , Concierge interns. 2、應屆畢業生。 Graduates 3、至少在崗六個月以上，可開具實習鑒定。 At least six months of work, can issue an internship appraisal. 4、工作認真負責，熱愛酒店業。 Serious and responsible work, love the hotel industry. 5 、五天八小時，包食宿。 F ive days and eight hours, including work meal and accommodation.

Pre-opening Project 籌備酒店項目 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts,Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: 1. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the hotel. 2. Develop manpower budget and ensure manpower is under control within the manning established. 3. Maintain harmonious employee relations and an environment conductive to top performance. 4. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. 5. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the hotel. 6. Be responsible for recruitment of all levels of positions. 7. Ensure career development policies and implements career paths for colleagues. 8. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. 9. Ensure all Learning & Development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Qualifications: 1. Luxury Hospitality segment experience will be preferred. 2. 2+ years as Director of Human Resources at international hotels. 3. Ability to understand a variety of industrial issues and develop strategic business plans. 4. Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required. 5. Problem solving ability on both operational and/or strategic areas. 6. Strong interpersonal skills & leadership. 7. Fluent written & spoken English.

員工培訓：每月根據當月入職人員情況安排入職培訓并獨立授課；協助開展酒店認證培訓師課程/行為面試培訓/工傷安全培訓/服務意識培訓等進階課程；培訓前分析培訓需求并制定培訓方案，培訓后檢查培訓效果并調整培訓策略。日常通過每日儀容儀表及產品知識檢查回顧培訓效果與探究培訓需求。員工月度線下培訓時常保證在2小時以上，穩定月度培訓平均小時數在3小時。 活動組織：策劃開展酒店內部員工活動，包括員工大會/企業年會/員工季度生日會/時令節日慶祝/總經理座談會等員工活動，根據實際情況確認當月安排及具體細節。 培訓管理：負責月度培訓及活動安排，撰寫酒店月度培訓日歷并開展相關事務；對部門培訓做到監督管理，開展月度培訓師會議，監督部門培訓計劃落實與檢查部門培訓效果，對提交的培訓報告與培訓計劃檢查歸檔；撰寫每日須知，保證員工日常培訓管理。 員工關懷：評選月度季度年度優秀員工團隊；采購員工生日禮物與節氣禮品；設計跟進員工餐廳氛圍展示；組織座談會解決員工問題。 內部宣傳平臺運營：管理酒店人力資源部公眾號平臺，通過推文，海報，視頻等線上宣傳方式出品作品。 人事工作：負責酒店員工的入職離職手續辦理；酒店員工健康證的檢查，籌備期的招聘工作

加入我們： 我們在尋找人力資源與企業文化部協調員，需要你對工作具有熱情，熱愛你所從事的職位。 坐落于精心策劃的珠江新城，103層的國際金融中心把廣州的地平線以嶄新的姿態展現出來。處于這座現代化地標的頂端，四季酒店將改寫這個一直被視為中國南部經濟推動力城市的個人服務及設施的標準。從70層的酒店大堂伸展到100層高的餐飲和娛樂設施，是一個璀璨奪目的充滿燈光的中心庭，而客人能從處于100層高的餐廳盡覽毫無遮攔的廣州及珠三角全景。 我們的信念，首重于如何互相對待，彼此樹立榜樣, 在與賓客，商業伙伴和同事間的交往之中，我們致力尋求互相溝通諒解的方式，也希望能夠得到別人同樣的對待。 工作職責： 1. 負責員工薪酬核算、發放及福利項目的日常管理工作，包括每月準確計算工資、獎金、津貼、社保公積金等，確保薪酬數據的及時性與準確性；定期完成員工考勤統計與分析，及時處理考勤異常情況，并將結果反饋至薪酬核算流程中。 2. 建立并維護員工薪酬福利數據庫，確保數據的完整性和安全性；定期編制各類薪酬福利統計報表；配合財務部門完成薪酬福利相關的稅務申報、成本核算及費用控制工作。 3. 與各部門保持密切溝通，及時了解員工崗位變動、績效考核等信息，確保薪酬福利調整的及時性；解答員工關于薪酬福利政策、發放情況等方面的疑問，提供專業的咨詢與建議，提升員工滿意度；協助處理薪酬福利相關的勞動糾紛，維護公司和員工的合法權益。 4. 配合完成部門內其他相關工作。 工作要求： 1. 大學本科或同等學歷。 2. 至少1年于四季酒店或國際五星級酒店同等職位工作經驗。 3. 良好的英語文書與溝通能力。 加入我們你能夠享有： 1. 建立一個長期的、全球性的職業發展機會 2. 最優秀的行業培訓 3. 免費入住四季酒店，餐飲折扣優待 4. 紅利分享及優厚的工資 5. 雇員服務獎 6. 年度員工派對/社交和體育活動 想要了解更多，請登錄以下網站并關注我們： 四季酒店官網職位空缺：http://jobs.fourseasons.com/