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崗位職責(zé)： 1.協(xié)助酒店總經(jīng)理開展各項(xiàng)工作； 2.負(fù)責(zé)酒店行政管理各項(xiàng)工作； 3.負(fù)責(zé)酒店人事管理各項(xiàng)工作； 4.負(fù)責(zé)酒店培訓(xùn)管理工作； 5.負(fù)責(zé)酒店質(zhì)量檢查工作； 6.負(fù)責(zé)酒店內(nèi)控體系建設(shè)工作； 7.負(fù)責(zé)酒店黨建工作； 8.完成公司領(lǐng)導(dǎo)安排的其他任務(wù)。 任職條件： 1.中共黨員； 2.具有3年及以上中高端酒店同級(jí)別崗位工作經(jīng)驗(yàn)，或國際品牌酒店人力資源總監(jiān)/經(jīng)理工作經(jīng)驗(yàn)； 3.熟悉人力資源管理體系各大模塊，熟練掌握勞動(dòng)法； 4.熟悉行政管理具體內(nèi)容； 5.有較強(qiáng)的領(lǐng)導(dǎo)力，具有一定的抗壓能力，溝通協(xié)調(diào)能力強(qiáng)； 6.可接受工作地點(diǎn)調(diào)配。

【崗位職責(zé)】 1. 負(fù)責(zé)協(xié)助總經(jīng)理開展酒店內(nèi)部行政人事工作； 2. 負(fù)責(zé)制定行政人事部制度文件，統(tǒng)籌行政管理工作； 3. 負(fù)責(zé)開展人力資源工作，包括招聘、培訓(xùn)、薪酬、績效、員工關(guān)系等工作； 4. 負(fù)責(zé)開展行政管理工作，包括證照辦理、檔案管理、固定資產(chǎn)管理、車輛管理等工作； 5. 完成領(lǐng)導(dǎo)交辦的其他臨時(shí)性任務(wù)，確保酒店各項(xiàng)工作的順利進(jìn)行。 【崗位要求】 1. 教育背景：人力資源、行政管理或相關(guān)專業(yè)專科及以上學(xué)歷，具備扎實(shí)的專業(yè)知識(shí)和實(shí)踐經(jīng)驗(yàn)。 2. 工作經(jīng)驗(yàn)：3年以上行政人事管理工作經(jīng)驗(yàn)，其中至少1年以上連鎖酒店或相關(guān)行業(yè)的管理經(jīng)驗(yàn)； 3. 專業(yè)技能：熟悉人力資源六大模塊，擅長招聘、培訓(xùn)、員工關(guān)系等模塊的工作。具備良好的溝通能力和組織協(xié)調(diào)能力； 4. 個(gè)人素質(zhì)：具備較強(qiáng)的責(zé)任心、團(tuán)隊(duì)合作精神和抗壓能力，能夠處理復(fù)雜的人事問題和突發(fā)事件； 5. 語言能力：普通話流利，具備良好的英語聽說讀寫能力； 6. 政治面貌：中共黨員； 7. 對(duì)連鎖酒店行業(yè)有深入了解，熟悉酒店運(yùn)營和管理模式，具備出色的分析問題和解決問題的能力。

崗位職責(zé) 1、負(fù)責(zé)協(xié)助運(yùn)營部門員工日常招聘工作。 2、負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動(dòng)的審核工作。 3、合理調(diào)配酒店人力資源，并提出有效的建議和意見。 4、負(fù)責(zé)各部門人員編制的審核工作。 5、協(xié)助總部人力資源正常的執(zhí)行。 崗位要求 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)1年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、能與有關(guān)部門進(jìn)行溝通和協(xié)調(diào)；有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

【崗位職責(zé)】 1、有同樣工作崗位經(jīng)驗(yàn)者優(yōu)先。 2、該崗位隸屬于門店，需要能獨(dú)立處理門店所有人事事務(wù)，在門店獨(dú)立工作1年以上優(yōu)先。 3、協(xié)助門店總經(jīng)理、部門經(jīng)理的員工日常招聘工作，建立用工渠道及人才儲(chǔ)備庫。 4、負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動(dòng)的審核工作。 5、合理調(diào)配酒店的人力資源，并提出有效的建議和意見。 6、負(fù)責(zé)各部門人員編制的審核工作。 7、負(fù)責(zé)員工人事檔案的管理, 及對(duì)外公文之草擬和處理。 8、監(jiān)督酒店人事管理相關(guān)制度、員工保險(xiǎn) 及福利方面的政策。 7、負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 【崗位要求】 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)3年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 3、擁有良好個(gè)性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、接受過系統(tǒng)的人力資源管理理論培訓(xùn)。 5、有度假酒店或籌開工作經(jīng)驗(yàn)優(yōu)先。 該職位為為項(xiàng)目儲(chǔ)備，項(xiàng)目地點(diǎn)為江蘇、浙江等地。

Pre-opening Project 籌備酒店項(xiàng)目 Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts, Cordis Hotels and Resorts,Ying'nFlo brands. It is the hospitality arm of Great Eagle Holdings, a property development company in Hong Kong. Key Responsibilities: 1. Research, identify and propose appropriate Human Resources strategies to ensure the effectiveness of the hotel. 2. Develop manpower budget and ensure manpower is under control within the manning established. 3. Maintain harmonious employee relations and an environment conductive to top performance. 4. Ensure proper administration of the Performance Management System in all departments and achieve a performance driven team. 5. Identify and design appropriate training and development initiatives to ensure a learning culture is developed within the hotel. 6. Be responsible for recruitment of all levels of positions. 7. Ensure career development policies and implements career paths for colleagues. 8. Implement, communicate and clarify any Human Resources related policies and rules and propose modifications to remain current with needs and trends. 9. Ensure all Learning & Development programs and initiatives are to maximize customer satisfaction, employee motivation and organizational profitability. Qualifications: 1. Luxury Hospitality segment experience will be preferred. 2. 2+ years as Director of Human Resources at international hotels. 3. Ability to understand a variety of industrial issues and develop strategic business plans. 4. Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required. 5. Problem solving ability on both operational and/or strategic areas. 6. Strong interpersonal skills & leadership. 7. Fluent written & spoken English.

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲(chǔ)備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動(dòng)的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對(duì)外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險(xiǎn)及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 7. 該崗位需每周工作6天

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

崗位職責(zé) 1、負(fù)責(zé)酒店人力資源部的全面管理工作，制定和實(shí)施人力資源規(guī)劃。 2、負(fù)責(zé)建立和健全人事、勞資、考核、聘任、晉升、獎(jiǎng)懲等各項(xiàng)規(guī)章制度。 3、負(fù)責(zé)酒店高層管理人事的招聘和儲(chǔ)備人才庫的建設(shè)。 4、執(zhí)行酒店關(guān)于人事調(diào)配、工資獎(jiǎng)勵(lì)、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報(bào)表。 6、制定和完善酒店組織架構(gòu)、薪酬體系、績效管理體系。 任職資格 1.有相同崗位工作經(jīng)驗(yàn)。 2.在酒店招聘、合同管理、薪酬制度、員工培訓(xùn)、績效考核、事故預(yù)防、政府關(guān)系等方面具有豐富經(jīng)驗(yàn)。 3.熟知國家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 4.具備英語聽說讀寫能力。 5．管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。  

崗位職責(zé) 1、協(xié)助人力資源總監(jiān)從事酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績效管理與考核體系。 崗位要求 1、大專以上學(xué)歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 3、擁有良好個(gè)性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。 6、3年以上國際聯(lián)號(hào)酒店工作經(jīng)驗(yàn)

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!

1、制定并執(zhí)行酒店人力資源戰(zhàn)略和計(jì)劃，確保其與酒店的戰(zhàn)略目標(biāo)和業(yè)務(wù)需求相符合。 2、負(fù)責(zé)員工招聘、培訓(xùn)、績效管理、薪資福利等方面的策略和計(jì)劃，并推動(dòng)其落實(shí)。 3、監(jiān)督和支持員工發(fā)展和職業(yè)規(guī)劃，為員工提供必要的培訓(xùn)和發(fā)展機(jī)會(huì)。 4、建立和維護(hù)良好的勞動(dòng)關(guān)系，處理員工投訴和糾紛，確保員工對(duì)公司的忠誠度和滿意度。 5、負(fù)責(zé)部門內(nèi)各項(xiàng)管理，包括預(yù)算計(jì)劃、重點(diǎn)方向等重點(diǎn)管理。 6、負(fù)責(zé)對(duì)內(nèi)外的聯(lián)系，對(duì)內(nèi)實(shí)際匯報(bào)并落實(shí)工作；對(duì)外界積極主動(dòng)接待聯(lián)系。

Administration 行政   ·         Assists in developing and conducting training programs. 幫助完善并實(shí)施培訓(xùn)課程。 ·         Assists in establishing standard policies and procedures for training. 協(xié)助制定培訓(xùn)的政策及程序。 ·         Follow up the Ambassador training feedback for development. 跟蹤各部門內(nèi)部的大使培訓(xùn)反饋。 ·         Investigates and reviews all hotel trainings to ensure effectiveness. 調(diào)查, 審查所有酒店的培訓(xùn), 以確保其有效性。   Financial and Revenue Responsibilities 財(cái)務(wù)及收入職責(zé)   ·         Respect the electronic equipment; maximize the service life of the equipment. 合理使用和維護(hù)電子教學(xué)設(shè)備，確保設(shè)備的使用壽命達(dá)到最大化。 ·         Develop and maintain hotel’s training facilities which include the training room & library 發(fā)展和維護(hù)酒店培訓(xùn)設(shè)備設(shè)施，包括培訓(xùn)教室和圖書館。   Training and Human Resources 培訓(xùn)和人力資源   ·         Ensure wherever possible that ambassadors are provided with a work place free of discrimination, harassment and victimisation 確保提供給大使們一個(gè)沒有歧視、騷擾和危險(xiǎn)的工作環(huán)境。 ·         Treat complaints of harassment and discrimination promptly and confidentially. 處理騷擾、歧視的投訴并且保密。 ·         Treat customers and colleagues from all cultural groups with respect and sensitivity. 使用符合集團(tuán)文化的行為并且尊重及靈活地對(duì)待每一位客人和同事。 ·         Identify and deal with issues which may cause cross cultural conflict or misunderstanding. 識(shí)別和處理可能導(dǎo)致跨文化沖突或誤解的問題   Guest Service Responsibilities 對(duì)客服務(wù)的責(zé)任   ·         Assist to provide training to support quality standards to ensure a luxury guest experience 協(xié)助提供支持保證服務(wù)質(zhì)量和奢華顧客體驗(yàn)的培訓(xùn)項(xiàng)目。 ·         Greet and be generous to all guests and colleagues and always willing to offer the assistance 主動(dòng)熱情的回應(yīng)客人及同事的需求，并提供幫助。 ·         Coordinate on CONNECT (community service) activities 協(xié)助籌備社區(qū)服務(wù)及福利活動(dòng) ·         Maintain Ambassador relations 維護(hù)大使關(guān)系   Professional Technical Responsibilities 專業(yè)技術(shù)責(zé)任   ·         Assists the Learning & Development Manager to develop hotel annual training plans. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理制訂飯店年度培訓(xùn)計(jì)劃。 ·         Prepares report of the training results. 每次培訓(xùn)后，做好培訓(xùn)記錄報(bào)表。 ·         Maintains hotel training material. 管理酒店培訓(xùn)資料。 ·         Develops some generic training manuals and courses 制訂基礎(chǔ)培訓(xùn)的培訓(xùn)手冊(cè)和培訓(xùn)課程。 ·         Keep update hotel training tracking and online courses tracking and report to L&D manager. 持續(xù)追蹤酒店培訓(xùn)課程及在線課程完成情況，完成追蹤報(bào)表并向?qū)W習(xí)與發(fā)展經(jīng)理匯報(bào)。 ·         Ensure that training records of Ambassador at different department is maintained. 確保按部門對(duì)大使培訓(xùn)記錄的歸檔。 ·         Assists the Learning & Development Manager develop training policies and procedures. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理制定培訓(xùn)制度和程序。 ·         Schedules and attends trainers meeting. ·         安排并出席酒店內(nèi)部培訓(xùn)員會(huì)議。 ·         Conduct orientation program for new Ambassadors. 對(duì)新大使進(jìn)行新大使入職培訓(xùn)。 ·         Assist in conducting in-house generic training programs (for example, Courtesy, behavior & attitude, Grooming, and Communication Skills) for Ambassador. 協(xié)助實(shí)施基礎(chǔ)培訓(xùn)項(xiàng)目，如：禮貌禮儀，行為和態(tài)度，儀容儀表和溝通技巧等。 ·         Finish grooming, telephone manner, hotel product knowledge, greeting and department training spot check and report to L&D manager to maintain hotel Ambassador meet hotel standard. 完成酒店儀容儀表、電話禮儀、產(chǎn)品知識(shí)、問好和部門培訓(xùn)每日檢查并完成相應(yīng)報(bào)告給學(xué)習(xí)與發(fā)展經(jīng)理審核，確保酒店大使在以上幾方面符合酒店標(biāo)準(zhǔn)。 ·         Assist to Buddy Program conducted in hotel and complete the monthly interview and report to L&D manager. 協(xié)助新大使師傅項(xiàng)目在酒店的實(shí)施，并完成月度面談及報(bào)告，報(bào)學(xué)習(xí)與發(fā)展經(jīng)理審核。 ·         Manage monitor the usage of the training aids, daily inspection and distribution of training rooms, be sure that they are in good order, with the desired room set-up and training aids as required. 管理培訓(xùn)輔助設(shè)備的使用，每日合理分配培訓(xùn)教室的使用，并確保培訓(xùn)教室的整潔，設(shè)備安放到位。 ·         Monitors training for new Ambassadors, keeps records and reports to the Learning & Development Manager weekly. 監(jiān)督新大使的培訓(xùn)，每周向?qū)W習(xí)與發(fā)展經(jīng)理匯報(bào)培訓(xùn)報(bào)告并歸檔保存記錄。 ·         Monitor present and future training trends, practices and system that are beneficial for hotel Ambassador and recommends to the Learning & Development Manager for implementation. 注意培訓(xùn)發(fā)展趨勢(shì)，向培訓(xùn)部經(jīng)理建議并作相應(yīng)的調(diào)整，從而提高酒店大使素質(zhì)。 ·         Assists Learning & Development Manager to implement and monitor Ambassador relations and motivation through the training program in the hotel. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理做好促進(jìn)大使關(guān)系、調(diào)動(dòng)大使積極性的工作。 ·         Assists the Learning & Development Manager to coordinates and executes Ambassador social, athletic and recreational program and facilities. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理組織大使的社會(huì)、運(yùn)動(dòng)和文體活動(dòng)。 ·         Disseminates information regarding hotel training. 傳達(dá)酒店的培訓(xùn)信息。 ·         Coordinates on kinds of L&D report 協(xié)助完成各種學(xué)習(xí)與發(fā)展報(bào)告 ·         Coordinates functions and activities with other department. 協(xié)調(diào)與其他部門的工作和活動(dòng)