job overview職位概述
Under the guidance of the Director ofEngineering or his delegate ensures that the Hotels equipment is operated inaccordance with IHG standards to ensure maximum efficiency and guestsatisfaction.
在工程總監或其代理的指導下，確保酒店設備按照洲際酒店集團標準運作，以確保實現最大化的效率和客人滿意度。
At InterContinentalHotels & Resorts? we want our guests to feel special,cosmopolitan and In the Know which means we need you to:
·???? Be charming by being approachable, having confidence and showing respect.
·???? Stay in the moment by understanding and anticipating guests’ needs, being attentiveand taking ownership of getting things done.
·????Make it memorable by being knowledgeable, sharing stories and showing your style tocreate moments that make people feel special.
在洲際酒店及度假村?，我們希望賓客感覺風格獨特、時尚現代和深入洞悉，這意味我們需要你：
·???? 親切、充滿自信、體現尊重來展現富有魅力的你。
·???? 理解和預測賓客的需要、做到細心周到、具主人翁精神、把事情辦好，保持專注當下。
·????見多識廣、分享閱歷、展現你的風格來創造令人感覺特別的時刻，做到令人難忘。
Duties andResponsibilities工作職責
FinancialReturns: 財務回報：
·????????Works with superiors in thepreparation and management of the department’s budget and is aware of financialtargets
·????????協同上級準備和管理部門預算，了解財務目標
·????????Attendsto all types of repair and maintenance work of the Hotel premises including anynew additions / extensions to the Hotel or any other properties maintained bythe Hotel.
·????????處理酒店范圍內的各類維修和保養工作，包括酒店的新增和延伸設施或由酒店提供維修保養的任何其他物業。
·????????Advisesimprovements to the present system in order to optimize the operatingefficiency and economy of the said system.
·????????對現有的系統提出改進建議，從而優化該系統的運作效率和經濟節約。
·????????Participatesin Hotel Energy Conservation Program.
·????????參加酒店節能計劃
·????????Attendsto all work requests and repairs and maintenance works
·????????處理所有工作請求和檢修工作
·????????Providespecial expertise to all repair and maintenance of various engineeringequipment, plants and systems.
·????????為各類工程設備、機房和系統的全部檢修和保養提供專業知識
·????????Responsiblefor servicing and attending to repairs on various types of equipment such as laundryequipment, kitchen equipment, heating, ventilating and air conditioningequipment, including motors, pumps, fans, water treatment plants, sewagetreatment plant and electricity generators, electric lights & powers, CCTV,telephone, TV,? fire lives and safetyequipment & system.
·????????負責各類設備的檢修和相關服務，如，洗衣設備、廚房設備、加熱設備、通風和空調設備、包括發動機、泵、風扇、水處理裝置、污水處理裝置和發電機、電燈和供電、CCTV、電話、電視、消防、生命與安全設備和系統。
·????????Preparespare parts lists for engineering requirements.
·????????根據工程要求準備零部件清單
·????????Preparesdetail annual maintenance plan and periodic maintenance requirements for eachrespective item of those.
·????????準備詳細的年度維護計劃和每個項目對應的定期維護要求
·????????Preparesmonthly Maintenance Status Report.
·????????準備每月的維修進度報告
People:員工團隊：
·????????Works with Superior and HumanResources department to ensure the departmental performance of staff isproductive. Duties include:
·????????與上級和人力資源部一起，確保部門員工的工作績效和生產力。職責包括：
o???Conduct on the job training inaccordance with the departmental standards and procedures and maintains arecord of progress for each staff member
o???根據部門標準和程序實施工作培訓，并記錄每個員工的進展情況
o???Trainsand develops the assigned Employees in order to improve their skills andquality of work..
o???培訓和發展指定的員工，以提高他們的工作技能和質量。
o???Provide input for probation andformal performance appraisal discussions in line with company guidelines
o???根據公司的指導準則，為試用期和正式工作表現評估的討論提供意見
o???Ensure new staff attendCorporate Orientation within first month of hire
o???確保新員工在聘用后第一個月內參加公司的入職培訓
o???Coach, counsel and disciplinestaff in breach of hotel policies and departmental procedures, providingconstructive feedback to enhance performance
o???對員工進行輔導、咨詢和違法酒店政策和部門程序時的紀律處分，提供有建設性的反饋意見，以改善工作績效
·????????Ensuresthat house rules are followed and obeyed.
·????????確保遵守和奉行內部的規定。
·????????Ensurespunctual attendance and adherence to duty schedules by all subordinate staff.
·????????確保所有下屬員工準時出席和遵守工作日程表。
·????????Ensuresthat personal grooming and hygiene standards are being observed. Does spotchecks in the morning.
·????????確保遵守個人儀容和衛生標準。在早晨進行抽查。
·????????Ensuresall subordinate personnel follow the Engineering Standards and Procedures asissued from time to time.
·????????確保所有下屬員工遵守不定時發布的工程標準和程序。
·????????Isresponsible issuing warnings to his subordinates for infringements of HotelRules and Regulations, examples are, but not limited to:
·????????負責向下屬發布違反酒店規則和規定的警告，例如，但不僅限于：
1????????Sleepingwhilst on duty
當班時睡覺
2????????Latearriving at beginning of shift
上班遲到
3????????Earlydeparture at the end of the shift
早退
4????????Notfollowing up on guest complaints
不跟進客人的投訴
5????????Notadhering to grooming standards
不遵守儀容儀表標準
GuestExperience:賓客體驗：
·????????Coordinates with the relateddepartments for the PM/PMM/FPMM schedule and work in the various areas.
·????????與相關部門協調PM/PMM/FPMM日程安排和各個領域的工作
·????????Interacts and cooperates withHotel guests and outside contractors as necessary or directed by superior.
·????????必要時或在上級的指導下與酒店客人和外部承包商溝通和合作。
·????????Interacts and cooperates withother departments when necessary to provide additional or specialized servicesfor functions, promotions and festivities.
·????????必要時與其他部門溝通和合作，為宴會、促銷活動和節慶活動提供額外或專門的服務。
ResponsibleBusiness:企業責任：
·????????Demonstrate Awareness of IHG PersonalProtective Equipment (PPE) policies andprocedures and ensure all procedures are conducted safely and within the PPEguidelines and ensure your direct reports do the same
·????????展示對IHG個人防護裝備（PPE）政策與程序的認識，確保安全地實施所有的程序并符合PPE指導準則，并確保你的直接下屬同樣如此。
·????????Be aware of duty of care andadhere to workplace health and safety related various IHG policies andprocedures
·????????具備謹慎責任意識，并遵守各種與工作場所的健康與安全相關的IHG政策與程序
·????????Be familiar with propertysafety, first aid and fire and emergency procedures and operate equipmentsafely and sensibly
·????????熟悉物業安全、急救和消防及應急程序，安全、合理地操作設備
·????????Initiate action to correct ahazardous situation and notify supervisors of potential dangers
·????????主動采取行動糾正有潛在危險的情形，并將潛在危險通知主管
·????????Log security incidents andaccidents in accordance with hotel requirements
·????????根據酒店要求記錄安全事件和事故
·????????Carriesout regular fire alarm test. .
·????????定期實施火災報警檢測
·????????Ensuresthat the workshop and related areas are kept in a clean and tidy condition.
·????????確保工作場所及相關區域保持干凈和整潔。
·????????Complieswith Hotel's Health, Safety & Hygiene Policy..
·????????遵守酒店的健康、安全和衛生政策。
Perform other duties as assigned bysuperior.
履行上級分派的其他職責。
aCCOUNTABILITY責任
This is the top Maintenance/Engineering job in a large full-service,luxury, resort, or major flagship hotel with multiple sites and facilities, anumber of major outlets, high volume catering and convention facilities, and alarge number of VIP and key guests.?Supervises a staff of maintenance/engineering tradespersons andcontractors. May oversees subordinate managers and supervisors.
這是大型全服務式、豪華型、度假型或大型旗艦酒店中與維修/工程相關的一個重要職位，酒店擁有多樣化的場所和設施，眾多大型餐飲設施，大規模的宴會和會議設施，以及眾多貴賓和重要客人。管理一支維修/工程技工團隊和承包商?？赡苄枰芾斫浝砗椭鞴芗壪聦佟?QUALIFICATIONSAND REQUIREMENTS任職要求
Technical school graduate either in one of the trades ofelectrical/electronic/mechanical/refrigeration & air conditioning/ plumbingor obtains vocational training plus 3 years of experience in related work, itinclude 1 year in a supervisory role, or an equivalent combination of educationand experience.? Hotel experiencepreferred. Professional certification and license if required by law.
技術學校電氣/電子/機械制冷和空調/水管專業中任何一個專業畢業或接受過職業培訓加上3年相關工作經驗，包括1年擔任管理職責的經驗，或同等的教育和經歷。擁有酒店經驗者優先。持有法律可能要求的職業證書和許可證。
