·?financial targets?
·?協(xié)同上級準(zhǔn)備和管理部門預(yù)算，了解財務(wù)目標(biāo)
·?Attends to all types of repair and maintenance work of the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel.
·?處理酒店范圍內(nèi)的各類維修和保養(yǎng)工作，包括酒店的新增和延伸設(shè)施或由酒店提供維修保養(yǎng)的任何其他物業(yè)。
·?Advises improvements to the present system in order to optimize the operating efficiency and economy of the said system.
·?對現(xiàn)有的系統(tǒng)提出改進(jìn)建議，從而優(yōu)化該系統(tǒng)的運(yùn)作效率和經(jīng)濟(jì)節(jié)約。
·?Participates in Hotel Energy Conservation Program.
·?參加酒店節(jié)能計劃
·?Attends to all work requests and repairs and maintenance works
·?處理所有工作請求和檢修工作
·?Provide special expertise to all repair and maintenance of various engineering equipment, plants and systems.
·?為各類工程設(shè)備、機(jī)房和系統(tǒng)的全部檢修和保養(yǎng)提供專業(yè)知識
·?Responsible for servicing and attending to repairs on various types of equipment such as laundry equipment, kitchen equipment, heating, ventilating and air conditioning equipment, including motors, pumps, fans, water treatment plants, sewage treatment plant and electricity generators, electric lights & powers, CCTV, telephone, TV, ?fire lives and safety equipment & system.
·?負(fù)責(zé)各類設(shè)備的檢修和相關(guān)服務(wù)，如，洗衣設(shè)備、廚房設(shè)備、加熱設(shè)備、通風(fēng)和空調(diào)設(shè)備、包括發(fā)動機(jī)、泵、風(fēng)扇、水處理裝置、污水處理裝置和發(fā)電機(jī)、電燈和供電、CCTV、電話、電視、消防、生命與安全設(shè)備和系統(tǒng)。
·?Prepare spare parts lists for engineering requirements.
·?根據(jù)工程要求準(zhǔn)備零部件清單
·?Prepares detail annual maintenance plan and periodic maintenance requirements for each respective item of those.
·?準(zhǔn)備詳細(xì)的年度維護(hù)計劃和每個項目對應(yīng)的定期維護(hù)要求
·?Prepares monthly Maintenance Status Report.
·?準(zhǔn)備每月的維修進(jìn)度報告
People:員工團(tuán)隊：
·?Works with Superior and Human Resources department to ensure the departmental performance of staff is productive. Duties include:
·?與上級和人力資源部一起，確保部門員工的工作績效和生產(chǎn)力。職責(zé)包括：
o?Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
o?根據(jù)部門標(biāo)準(zhǔn)和程序?qū)嵤┕ぷ髋嘤?xùn)，并記錄每個員工的進(jìn)展情況
o?Trains and develops the assigned Employees in order to improve their skills and quality of work..
o?培訓(xùn)和發(fā)展指定的員工，以提高他們的工作技能和質(zhì)量。
o?Provide input for probation and formal performance appraisal discussions in line with company guidelines
o?根據(jù)公司的指導(dǎo)準(zhǔn)則，為試用期和正式工作表現(xiàn)評估的討論提供意見
o?Ensure new staff attend Corporate Orientation within first month of hire
o?確保新員工在聘用后第一個月內(nèi)參加公司的入職培訓(xùn)
o?Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
o?對員工進(jìn)行輔導(dǎo)、咨詢和違法酒店政策和部門程序時的紀(jì)律處分，提供有建設(shè)性的反饋意見，以改善工作績效
·?Ensures that house rules are followed and obeyed.
·?確保遵守和奉行內(nèi)部的規(guī)定。
·?Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
·?確保所有下屬員工準(zhǔn)時出席和遵守工作日程表。
·?Ensures that personal grooming and hygiene standards are being observed. Does spot checks in the morning.
·?確保遵守個人儀容和衛(wèi)生標(biāo)準(zhǔn)。在早晨進(jìn)行抽查。
·?Ensures all subordinate personnel follow the Engineering Standards and Procedures as issued from time to time.
·?確保所有下屬員工遵守不定時發(fā)布的工程標(biāo)準(zhǔn)和程序。
·?Is responsible issuing warnings to his subordinates for infringements of Hotel Rules and Regulations, examples are, but not limited to:
·?負(fù)責(zé)向下屬發(fā)布違反酒店規(guī)則和規(guī)定的警告，例如，但不僅限于：
1?Sleeping whilst on duty
當(dāng)班時睡覺
2?Late arriving at beginning of shift
上班遲到
3?Early departure at the end of the shift
早退
4?Not following up on guest complaints
不跟進(jìn)客人的投訴
5?Not adhering to grooming standards
不遵守儀容儀表標(biāo)準(zhǔn)
Guest Experience:賓客體驗：
·?Coordinates with the related departments for the PM/PMM/FPMM schedule and work in the various areas.
·?與相關(guān)部門協(xié)調(diào)PM/PMM/FPMM日程安排和各個領(lǐng)域的工作
·?Interacts and cooperates with Hotel guests and outside contractors as necessary or directed by superior.
·?必要時或在上級的指導(dǎo)下與酒店客人和外部承包商溝通和合作。
·?Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities.
·?必要時與其他部門溝通和合作，為宴會、促銷活動和節(jié)慶活動提供額外或?qū)ｉT的服務(wù)。
Responsible Business:企業(yè)責(zé)任：
·?Demonstrate?Awareness of IHG Personal Protective Equipment (PPE)?policies and procedures and ensure all procedures are conducted safely and within the PPE guidelines and ensure your direct reports do the same
·?展示對IHG個人防護(hù)裝備（PPE）政策與程序的認(rèn)識，確保安全地實(shí)施所有的程序并符合PPE指導(dǎo)準(zhǔn)則，并確保你的直接下屬同樣如此。
·?Be aware of duty of care and adhere to workplace health and safety related various IHG policies and procedures
·?具備謹(jǐn)慎責(zé)任意識，并遵守各種與工作場所的健康與安全相關(guān)的IHG政策與程序
·?Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
·?熟悉物業(yè)安全、急救和消防及應(yīng)急程序，安全、合理地操作設(shè)備
·?Initiate action to correct a hazardous situation and notify supervisors of potential dangers
·?主動采取行動糾正有潛在危險的情形，并將潛在危險通知主管
·?Log security incidents and accidents in accordance with hotel requirements
·?根據(jù)酒店要求記錄安全事件和事故
·?Carries out regular fire alarm test.?.
·?定期實(shí)施火災(zāi)報警檢測
·?Ensures that the workshop and related areas are kept in a clean and tidy condition.
·?確保工作場所及相關(guān)區(qū)域保持干凈和整潔。
·?Complies with Hotel's Health, Safety & Hygiene Policy..
·?遵守酒店的健康、安全和衛(wèi)生政策。
Perform other duties as assigned by superior.
履行上級分派的其他職責(zé)。
ACCOUNTABILITY責(zé)任
This is the top Maintenance/Engineering job in a large full-service, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high volume catering and convention facilities, and a large number of VIP and key guests. ?Supervises a staff of maintenance/engineering tradespersons and contractors. May oversees subordinate managers and supervisors.
這是大型全服務(wù)式、豪華型、度假型或大型旗艦酒店中與維修/工程相關(guān)的一個重要職位，酒店擁有多樣化的場所和設(shè)施，眾多大型餐飲設(shè)施，大規(guī)模的宴會和會議設(shè)施，以及眾多貴賓和重要客人。管理一支維修/工程技工團(tuán)隊和承包商。可能需要管理經(jīng)理和主管級下屬。
