1.監督并協調廚師和工作人員的活動。決定食物的呈現方式,并打造富有裝飾性的食物擺盤。確保上菜時分量恰當、擺放整齊且配有合適的裝飾。監控準備的食物數量。告知餐飲服務人員特色菜品和缺貨菜品。準備特殊餐食或替代菜品。協助廚師和廚房工作人員完成各項任務。為廚師提供所需物品。監控廚房用品和食材庫存。維護食品安全計劃和食品的廚房日志。確保食品質量,若產品不符合規格,及時通知經理。
2.協助管理層進行招聘、培訓、排班、評估、輔導、紀律管理以及激勵和指導員工。遵守公司所有安全與安保政策及程序;向經理報告維護需求、事故、受傷情況和不安全的工作條件;完成安全培訓及相關認證。確保制服及個人形象整潔、專業;對專有信息保密;保護公司資產。滿足客人的服務需求。使用清晰、專業的語言與他人交流。與他人建立并維持積極的工作關系;支持團隊達成共同目標;傾聽并妥善回應其他員工的關切。確保符合質量期望和標準。能夠長時間站立、就座或行走。能夠舉高手臂及彎腰至膝蓋以下,包括彎曲、扭轉、拉扯和俯身等動作。無需他人協助,即可移動、搬運、攜帶、推動、拉動及放置重量小于或等于 25 磅的物品。按主管要求履行其他合理的工作職責。
General Kitchen
廚房綜合事務
l??Ensure the quality of the food items andnotify manager if a product does not meet specifications.
確保食品質量,若產品不符合規格,通知經理。
l??Follow appropriate personal hygieneprocedures to ensure food served to guests is safe for consumption, includingdisinfecting hands prior to handling food and wearing a hat/hairnet and properfootwear.
遵循適當的個人衛生程序,確保提供給客人的食物可安全食用,包括在處理食物前對手部進行消毒,佩戴帽子 / 發網和合適的鞋子。
l??Follow and ensure compliance with food safetyand handling policies and procedures, such as product rotation, First In -First Out (FIFO); dating, labeling, cleaning, and organizingcoolers/freezers/storage areas; and Cold Chain compliance, across all food -related departments and areas.
在所有與食品相關的部門和區域,遵循并確保遵守食品安全與處理政策和程序,如產品周轉、先進先出(FIFO)原則;對冷藏柜 / 冷凍柜 / 存儲區域進行日期標注、標簽張貼、清潔和整理;以及冷鏈合規。
l??Prepare all potentially hazardous foods atthe correct temperature according to the HACCP guidelines.
根據危害分析與關鍵控制點(HACCP)指南,在正確的溫度下準備所有可能有危害的食品。
l??Communicate any assistance needed during busyperiods to the Chef to ensure optimum service to guests.
在繁忙時段,向廚師說明所需的任何協助,以確保為客人提供最佳服務。
l??Monitor the quantity of food that is preparedand the portions that are served in to control food waste and ensure that goodfood is not thrown away.
監控準備的食物數量和供應的分量,以控制食物浪費,確保優質食物不被丟棄。
l??Check and ensure the correctness of thetemperature of appliances and food using thermostats and thermometers,including monitoring freezer systems, such as fans, drains, and doors, forproper operation, and report issues or problems to facility management.
使用恒溫器和溫度計檢查并確保電器和食物的溫度正確,包括監控冷凍系統(如風扇、排水口和門)的正常運行情況,并將問題報告給設施管理部門。
l??Operate ovens, stoves, grills, microwaves,and fryers to prepare foods.
操作烤箱、爐灶、烤架、微波爐和油炸鍋來準備食物。
l??Maintain kitchen logs for food safety programcompliance (e.g., A1, A2, QA).
維護廚房日志,以符合食品安全計劃要求(如 A1、A2、質量保證相關記錄)。
l??Report maintenance issues immediately toappropriate personnel (i.e., management or maintenance).
立即將維護問題報告給相關人員(即管理層或維護人員)。
l??Maintain up - to - date knowledge of companyFood Safety Programs within assigned area of responsibility, as well as alllocal, state, and federal regulations.
在指定的職責范圍內,隨時掌握公司食品安全計劃以及所有當地、州和聯邦法規的最新情況。
l??Inform Chef of any excess food items that canbe used in daily specials or elsewhere.
告知廚師任何可用于每日特色菜或其他用途的多余食品。
l??Maintain food logs for all food products(e.g., production charts).
維護所有食品的記錄(如生產圖表)。
Sanitation andMaintenance
衛生與維護
l??Wash and disinfect kitchen area includingtables, tools, knives, and equipment to ensure sanitary conditions and meet thedepartmental standards, including using sanitizers required by healthdepartment.
清洗并消毒廚房區域,包括桌子、工具、刀具和設備,以確保衛生條件符合部門標準,包括使用衛生部門要求的消毒劑。
l??Set - up and break down work station withrequired mise en place, tools, equipment and supplies, ensuring items are toestablished specs, ensuring adequate fill of containers, storing itemsappropriately, and cleaning station as appropriate.
設置和拆除工作區域,配備所需的準備工作、工具、設備和用品,確保物品符合既定規格,確保容器填充適量,物品存放得當,并對工作區域進行適當清潔。
l??Follow and ensure compliance with sanitationand cleaning procedures and pest control guidelines, reporting pest controlissues to appropriate personnel.
遵循并確保遵守衛生清潔程序和蟲害控制指南,將蟲害控制問題報告給相關人員。
Stocking/Receiving
庫存管理 / 收貨
l??Monitor stock of kitchen supplies and food toidentify needed items and ensure neat and orderly storage, and communicatepotential product shortages, or price changes, to supervisor/manager.
監控廚房用品和食品庫存,確定所需物品,確保儲存整齊有序,并將潛在的產品短缺或價格變化告知主管 / 經理。
Kitchen Tools &Equipment
廚房工具與設備
l??Use kitchen tools safely and appropriately, includingusing appropriate tools to open cartons, boxes, and cans; keeping knivessharpened; using proper knife handling procedures; using correct knives forparticular food item or specific task; using dry pads when moving hot material;and engaging all appropriate safety devices prior to operating equipment.
安全且恰當地使用廚房工具,包括使用合適的工具打開紙箱、盒子和罐頭;保持刀具鋒利;采用正確的刀具使用程序;針對特定食物或任務使用正確的刀具;搬運熱的材料時使用隔熱墊;在操作設備前啟動所有適當的安全裝置。
l??Use measuring tools (for example, scale,measuring cups, measuring spoons) to precisely measure ingredients and portionsizes.
使用測量工具(如秤、量杯、量勺)精確測量食材和分量大小。
Food Preparation
食物準備
l??Prepare and cook food according to recipes,quality standards, presentation standards, and food preparation checklist,establishing priority items.
根據食譜、質量標準、呈現標準和食物準備清單準備和烹飪食物,確定優先處理的項目。
l??Test foods to determine if they have beencooked sufficiently, using methods such as tasting, smelling, or piercing themwith utensils.
通過品嘗、聞味或用器具穿刺等方法,測試食物是否煮熟。
l??Weigh, measure, and mix ingredients accordingto recipes or personal judgment, using various kitchen utensils and equipment.
根據食譜或個人判斷,使用各種廚房用具和設備稱量、測量和混合食材。
l??Prepare ingredients for cooking, includingportioning, chopping, and storing food before use.
為烹飪準備食材,包括在使用前進行分量劃分、切碎和儲存。
l??Monitor food quality while preparing food andthroughout the day utilizing the HACCP forms and production charts.
在準備食物過程中和全天,利用 HACCP 表格和生產圖表監控食品質量。
l??Wash and peel (if required) fresh fruits andvegetables to prepare them for cooking or consumption.
清洗并(如有需要)去皮新鮮水果和蔬菜,為烹飪或食用做準備。
l??Assist cooks and kitchen staff with varioustasks as needed and provide cooks with needed items.
根據需要協助廚師和廚房工作人員完成各種任務,并為廚師提供所需物品。
l??Prepare special meals or substitute items,where possible, to satisfy guest requests.
如有可能,準備特殊餐食或替代菜品,以滿足客人的要求。
l??Supervise and coordinate activities of cooksand workers engaged in food preparation.
監督并協調從事食物準備工作的廚師和員工的活動。
l??Determine how food should be presented andcreate decorative food displays.
確定食物的呈現方式,并制作裝飾性的食物擺盤。
Set - up
布置
l??Ensure proper portion, arrangement, and foodgarnish to be served to waiters or patrons, according to standards.
按照標準,確保提供給服務員或顧客的食物分量、擺放和裝飾恰當。
l??Inform Food & Beverage service staff ofmenu specials and out of stock menu items throughout the meal period.
在用餐期間,告知餐飲服務人員菜單上的特色菜和缺貨菜品。
l??Serve food (for example, soup, desserts,sides, entrees) in proper portions onto dishes, plates, mugs, and bowls,ensuring proper plate appearance.
將食物(如湯、甜點、配菜、主菜)以適當的分量盛放在盤子、碟子、杯子和碗中,確保餐盤外觀合適。
Maintenance, Sanitation,and Cleaning Activities
維護、衛生與清潔活動
l??Ensure food storage areas are clean.
確保食品儲存區域干凈整潔。
CRITICAL COMPETENCIES 關鍵能力
Analytical Skills
分析能力
l??Learning 學習能力
l??Decision - Making 決策能力
l??Arithmetic Computation 算術運算能力
l??Problem Solving 問題解決能力
Interpersonal Skills
人際交往能力
l??Team Work 團隊合作能力
l??Diversity Relations 多元化關系處理能力
l??Interpersonal Skills 人際交往技巧
l??Customer Service Orientation 客戶服務導向能力
Communications
溝通能力
l??Listening 傾聽能力
l??Communication 溝通能力
l??English Language Proficiency 英語語言能力
Personal Attributes
個人特質
l??Dependability 可靠性
l??Safety Orientation 安全意識
l??Positive Demeanor 積極的態度
l??Adaptability/Flexibility 適應性/ 靈活性
l??Presentation 形象展示能力
l??Initiative 主動性
l??Integrity 正直
l??Stress Tolerance 抗壓能力
Organization
組織能力
l??Detail Orientation 注重細節能力
l??Multi - Tasking 多任務處理能力
l??Planning and Organizing 規劃與組織能力
l??Time Management 時間管理能力
Physical Abilities
身體能力
l??Stamina 耐力
l??Hand - Eye Coordination 手眼協調能力
l??Visual Acuity 視力
Stock and Inventory
庫存管理
l??Food Storage and Rotation 食品儲存與周轉能力
Equipment and Tools
設備與工具使用
l??Temperature Standards 溫度標準知識
l??Thermometer and Thermostat 溫度計與恒溫器使用
l??Kitchen Tools 廚房工具使用
l??Kitchen Equipment 廚房設備使用
l??Cleaning Kitchen Tools/Equipment 廚房工具/ 設備清潔
l??Kitchen Wares 廚房器具知識
l??Kitchen Measurement Tools 廚房測量工具使用
Basic Cookery 基礎烹飪能力
l??Recipe 食譜運用能力
l??Information Retention 信息記憶能力
l??Cooking Standards 烹飪標準掌握
l??Thawing Food 食物解凍知識
l??Measurement 測量能力
Set - up 布置能力
l??Station Setup 工作區域設置能力
Bussing 餐飲服務輔助
l??Food Handling 食品處理能力
Cleaning and Sanitation 清潔與衛生能力
l??Sanitation Systems 衛生系統知識