Key Functions 關(guān)鍵職能:
PR and Marketing:市場公關(guān)?
-?????? Act as the key contact for the external
PR and marketing agency, managing communication and operations.
???? ??做為外部公關(guān)和第三方合作公司的主要聯(lián)系人,管理溝通和運(yùn)營
-?????? Ensure that all marketing activities
and guest interactions align with company PR standards.
?????? 確保所有市場活動(dòng)和客戶互動(dòng)協(xié)商符合公司公關(guān)部門標(biāo)準(zhǔn)
-?????? Report directly to the F&B
Receptionist and Marketing Manager for all public relations and
marketing initiatives.
???? ??隨時(shí)向餐飲前臺(tái)和市場經(jīng)理匯報(bào)所有的公共關(guān)系和市場活動(dòng)進(jìn)展情況
-???? Collaborate
with the F&B Receptionist and Marketing Manager on strategies to promote
events, special menus, and guest experiences.
???????與前臺(tái)和市場經(jīng)理合作,制定推廣活動(dòng)、特色菜單和客人體驗(yàn)的策略
Responsibilities:主要職責(zé)
-???????
Organize and manage special events, working closely with internal
teams and external agencies.
組織和管理特殊活動(dòng),與內(nèi)部團(tuán)隊(duì)和外部機(jī)構(gòu)緊密合作
-???????
Manage PR and marketing activities, ensuring adherence to company
standards.
管理公關(guān)和市場活動(dòng),確保遵守公司標(biāo)準(zhǔn)
-???????
Collaborate with the PR and Marketing Department to ensure all
communications and promotional activities are aligned with brand values.
與公關(guān)部和市場部合作,確保所有的宣傳和推廣活動(dòng)符合品牌價(jià)值
-???????
Support the service team when required, maintaining high standards of
guest satisfaction.
在需要時(shí)支持服務(wù)團(tuán)隊(duì),保持高水準(zhǔn)的客人滿意度
Specifications 崗位要求:
Academic / Professional Qualifications 學(xué)歷? / 職能等級
·?????? Bachelor degree or above. Hospitality major is an
advantage.
本科學(xué)歷或以上。酒店管理專業(yè)者優(yōu)先
Work Experience 工作經(jīng)驗(yàn)
·??????
Minimum of 2-3 years of experience in guest services, event planning,
or PR, preferably in a luxury or high-end establishment.
至少2-3年的客戶服務(wù)、活動(dòng)策劃或公關(guān)經(jīng)驗(yàn),最好在奢華品牌或高端餐飲行業(yè)工作
·??????
Experience working in a fast-paced, high-pressure environment.
具有可在快節(jié)奏、高壓環(huán)境下工作的能力
Required Skills 要求技能
·??????
Excellent organizational skills with attention to detail
出色的組織能力,注重細(xì)節(jié)
·??????
Ability to multitask and remain calm under pressure.
能夠同時(shí)處理多項(xiàng)任務(wù)并在壓力下保持冷靜
·??????
Proficient in Microsoft Office (Word, Excel) and capable of managing
marketing communication platforms.
熟練使用Office辦公軟件(Word, Excel),具備營銷傳播平臺(tái)管理能力
·??????
Flexibility and a proactive approach to problem-solving, ensuring
smooth day-to-day operations.
靈活主動(dòng)解決問題,確保日常工作順利進(jìn)行
·??????
Strong collaboration and communication skills to work effectively with
external PR and marketing agencies.
良好的溝通和協(xié)作能力,能夠與外部公關(guān)和第三方公司有效合作