Key Functions 關鍵職能:
PR and Marketing:市場公關?
-?????? Act as the key contact for the external
PR and marketing agency, managing communication and operations.
???? ??做為外部公關和第三方合作公司的主要聯系人,管理溝通和運營
-?????? Ensure that all marketing activities
and guest interactions align with company PR standards.
?????? 確保所有市場活動和客戶互動協商符合公司公關部門標準
-?????? Report directly to the F&B
Receptionist and Marketing Manager for all public relations and
marketing initiatives.
???? ??隨時向餐飲前臺和市場經理匯報所有的公共關系和市場活動進展情況
-???? Collaborate
with the F&B Receptionist and Marketing Manager on strategies to promote
events, special menus, and guest experiences.
???????與前臺和市場經理合作,制定推廣活動、特色菜單和客人體驗的策略
Responsibilities:主要職責
-???????
Organize and manage special events, working closely with internal
teams and external agencies.
組織和管理特殊活動,與內部團隊和外部機構緊密合作
-???????
Manage PR and marketing activities, ensuring adherence to company
standards.
管理公關和市場活動,確保遵守公司標準
-???????
Collaborate with the PR and Marketing Department to ensure all
communications and promotional activities are aligned with brand values.
與公關部和市場部合作,確保所有的宣傳和推廣活動符合品牌價值
-???????
Support the service team when required, maintaining high standards of
guest satisfaction.
在需要時支持服務團隊,保持高水準的客人滿意度
Specifications 崗位要求:
Academic / Professional Qualifications 學歷? / 職能等級
·?????? Bachelor degree or above. Hospitality major is an
advantage.
本科學歷或以上。酒店管理專業者優先
Work Experience 工作經驗
·??????
Minimum of 2-3 years of experience in guest services, event planning,
or PR, preferably in a luxury or high-end establishment.
至少2-3年的客戶服務、活動策劃或公關經驗,最好在奢華品牌或高端餐飲行業工作
·??????
Experience working in a fast-paced, high-pressure environment.
具有可在快節奏、高壓環境下工作的能力
Required Skills 要求技能
·??????
Excellent organizational skills with attention to detail
出色的組織能力,注重細節
·??????
Ability to multitask and remain calm under pressure.
能夠同時處理多項任務并在壓力下保持冷靜
·??????
Proficient in Microsoft Office (Word, Excel) and capable of managing
marketing communication platforms.
熟練使用Office辦公軟件(Word, Excel),具備營銷傳播平臺管理能力
·??????
Flexibility and a proactive approach to problem-solving, ensuring
smooth day-to-day operations.
靈活主動解決問題,確保日常工作順利進行
·??????
Strong collaboration and communication skills to work effectively with
external PR and marketing agencies.
良好的溝通和協作能力,能夠與外部公關和第三方公司有效合作