At least 6 month internship至少實(shí)習(xí)六個(gè)月以上
Ensure the correct operation of the switchboard for fast and efficienttransferring of internal and external calls.快速高效的轉(zhuǎn)接所有來(lái)電。
Greets all guests communications with a warm tone, ensuring that theyfeel welcomed and appreciated when contacting the hotel.交流的時(shí)候熱情的語(yǔ)調(diào)和所有賓客問(wèn)候,讓他們覺(jué)得受到酒店的歡迎。
Answer guest’s inquires over the phone or connect caller to relevantdepartment回答客人的電話詢問(wèn)或者將電話接轉(zhuǎn)至有關(guān)部門
Responsible for booking and placing of guest long distance callscorrectly.負(fù)責(zé)準(zhǔn)確地登記和接通客人的長(zhǎng)途電話。
Responsible for placing of guests’ wake-up calls accurately and timely.負(fù)責(zé)準(zhǔn)確及時(shí)的為客人提供叫醒服務(wù)。