1. Ensure day-to-day operational efficiency of the section:
確保每天部門的工作能被有效地完成:
1.1 Collect and sign for section card key and get reports from the Floor Team Leader, ensure complete information is on hand before starting the day’s job including special information such as allocated VIP and group rooms.
領取鑰匙后簽字并且在開始上班之前拿到所需要的信息,比如當天的要到達的貴賓及團隊。
2. Clean and provide services to all assigned rooms including the refrigerator:
清潔并提供所有樓層服務以及補充冰箱
2.1 Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed
確保一切清潔、服務、開夜床的程序嚴格遵守。
2.2 Observe proper bed making as instructed according to approved procedures
檢查床是否按照正確的程序以及被允許的方法來做。
2.3 Observe proper procedure in cleaning bathroom/ toilet with the use of the right chemicals.
檢查是否用正確的程序來清潔衛生間、馬桶是否用正確的清潔劑來清潔。
2.4 Replenish all guest amenities and stationeries consumed by guest according to standard set up.
補充所有客用備品以及貝客人消耗的文具用品,按照標準放在規定的位置。
2.5 Dust all furniture, fixtures and fittings to ensure they are free from dust.
清潔家具灰塵,確保所有地方沒有灰塵。