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【崗位職責】 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規劃，并組織實施。 5、組織完成年度培訓計劃，針對核心員工進行職業規劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區勞動法律法規及相關政策。 3、擁有良好個性與魅力，培訓技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業，接受過系統的人力資源管理理論培訓。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

職責描述： 1. Establish and implement annual objectives for the Human Resources Department. 建立及完成人力資源部年度目標計劃。 2. Establish,maintain and ensure adherence to all personnel-related policies and procedures. 建立、保持及保證執行所有人力資源部政策及執行程序。 3. Respond in courteous, professional and rapid manner in order to resolve all guest and associate difficulties. 以禮貌、專業、迅速有效的態度解決客人及員工投訴。 4. Develop,direct and oversee overall hotel recruitment and hiring activities strategies for all Expat and National Expat positions. 全面管理度假村外籍及外地員工招聘及聘用計劃。 5. Support and uphold hotel philosophy concerning hiring, associate relations, supervision and disciplinary action. 支持及建立度假村相關聘用、員工關系、管理指導及紀律行為的理念。 6. Conduct salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan. 進行本地員工工資及福利調查，提出員工福利計劃。 7. Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, associates and community members. 創造度假村良好的溝通途徑，促進客人、員工及團隊的專業化溝通。 8. Supervise,direct, coordinate, influence and persuade associates in order to maintain service standards of hotel.? 指導、協調、影響員工以保持度假村服務標準。 任職要求: 1. University graduate, excellent command of written and spoken in English and Chinese language. 大學學歷，良好的中英文讀寫能力。 2. 3 to 5 years of extensive human resources experience. 三至五年相關人力資源管理經驗。 ? ? ? ? ? ? 【G.O福利】： 單人間住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1、根據公司發展戰略組織制定人力資源戰略規劃，協助統籌人才配置規劃、人才發展與梯隊建設、員工考核與評估、激勵等各項工作有效開展; 2、建立完善人力資源各規章制度和政策，并準確、及時宣講公司管理制度和規定; 3、負責招聘、培訓、薪酬、績效考核、勞動關系等人力資源日常管理工作; 4、建立公司培訓體系，根據公司實際需求與業務發展狀況，有效組織、實施各部門培訓工作并考察、分析培訓效果; 5、合理控制人力成本，分析各部門的人工成本及績效管理、薪酬制度的激勵效果，提出優化建議，為公司人力資源管理與決策提供有效的科學依據; 6、協助推進管理團隊的建設，塑造、維護、發展和傳播公司企業文化 7、對下屬部門的工作指導、協調與監督; 8、負責召集和主持公司辦公會議，監督公司各項規劃和計劃的實施; 9、完成總經理授權與交辦的其他工作。

崗位職責 1、負責酒店人力資源部的全面管理工作，制定和實施人力資源規劃。 2、負責建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項規章制度。 3、負責酒店高層管理人事的招聘和儲備人才庫的建設。 4、執行酒店關于人事調配、工資獎勵、勞保福利、安全生產的方針、政策和規定。 5、組織編制工資、人事、考勤、考核等報表。 6、制定和完善酒店組織架構、薪酬體系、績效管理體系。 崗位要求 1、大專以上學歷，有相同崗位工作經驗5年以上。 2、在酒店招聘、合同管理、薪酬制度、員工培訓、績效考核、事故預防、政府關系等方面具有豐富經驗。 3、熟知國家、地區勞動法律法規及相關政策。 4、具備英語聽說讀寫能力。 5、管理類專業，接受過系統的人力資源管理理論培訓。

【職位描述】 A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: -Plan and forecast the short and long-term talent requirements for the hotel to support its business plans -Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants -Build a strong career and succession planning system to retain and develop talent -Implement training and development strategies to continuously improve performance and customer service -Oversee the hotel's human resources database and payroll system -Provide a framework for counseling, coaching, and welfare services -Manage the Opinion Survey and the calendar of Team Member social events -Manage and resolve, promptly and completely, all employee relations issues -Maintain an awareness of competitor human resources activities and best practices #LI-VG2 【任職要求】 What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: -Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required -Previous human resources management experience in the hotel, leisure, and/or retail sector -Excellent leadership skills and exceptional communication skills -Strong commercial/business acumen -A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Major Responsibility 主要工作職責 ? Revenue management: involve in management of sales action plan, inventory management with yield management principles, and participate in market competition analysis. 營業額管理：參與管理銷售行動計劃，用收益率管理原則進行存貨管理，和參與市場的競爭分析。 ? Team management: managing data, staffing and employment proposals, planning, training, as well as designing employee career development. 團隊管理：管理數據、招聘和雇傭提議、計劃、培訓、員工職業發展等。 ? Cost management: control staff costs and various costs incurred within sectors according to the annual budget. 成本管理：根據每年的預算控制員工成本和所在部門的各種成本。 ? Asset and security management: understand the property’s facilities operation and train the subordinates in these areas. Overall management of property assets and ensure a long-term investment value of assets. Effective management of the owner / representatives and to maintain good communication relationships. Responsible for financial planning and coordination to improve productivity and return on investment. 資產和安全管理：了解物業設備和安全方面的操作，并在這些方面對下屬進行培訓。全面管理物業資產并確保資產的長期投資價值。有效管理業主方/業主代表并與其保持良好的溝通關系。負責和協調財務計劃以提高生產效率和投資回報率。 ? Sales relationships: according to self- knowledge and evaluation and reports provided to understand, follow and develop customer relationships. 銷售關系：根據自己的知識和提供的評價及報告來了解、跟進和發展客戶關系。 ? Cash Flow Management: Manage the invoice, cash receipt and payment as well as accounting of receivables. 現金流程管理：管理發票，現金的收取和支付和收回帳款。 ? Internal and external relationship management and communication: Represents the Ascott Limited in a professional manner in all contexts, ensuring positive relationships are developed and maintained with all relevant external parties, including government, unions, industry and regulatory bodies, and suppliers. Collaborate with various departments to meet customers’, guests’ and company's expectations. 對內和對外關系的管理和溝通：在各個場合代表公司的職業形象，確保和外部各方面的積極關系的建立和維護，包括和政府、團體、行業間、供應商等的關系維護。和各部門合作以達到客戶、客人和公司的期望。 ? Standards’ and procedures’ management: adopt and supervision all existing programs to ensure the smooth implementation of all company policies, regulations and the behaviors. 標準和程序管理：運用及監管所有現有程序。確保公司政策和制度以及公司各項行為的順利實施。 ? Ensure that all the property behaviors comply with all relevant laws and regulation acts. 確保物業各項行為符合所有相關法律規定。 ? Works co-operatively with internal resources including corporate office. 和公司內部人員包括總部辦公人員的緊密合作。 ? Be a property manager on duty on a regular basis. 定期擔任物業值班經理。 ? In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集團的環境健康安全方針政策，日常工作中注意節能和安全操作。 ? Complete other tasks assigned by superiors. 完成上級領導交辦的其他工作。 ? Achieve Key Performance Indicators as set and agreed to. 完成設定及認可的主要工作指標。

SUMMARY: 概述： 公寓經理對項目日常運營負責，包括項目的預算、運營計劃、完成所需執行的各項計劃或目標。應對項目運營做有計劃的管理，在完成或超出運營目標的同時來提高客戶、團隊成員、業主的滿意度，并負責整個運營團隊和團隊員工的日常管理。 DUTIES& RESPONSIBILITIES: 職責： 1.?負責所轄公寓年度運營計劃、預算等編制或審核，對項目運營計劃、預算執行和日常管理負責,確保完成或超額完成年度運營目標，從而維護和提高項目價值。 2.?組織建立與完善公寓各板塊運營和服務標準，制定相關規章、工作流程、部門及崗位職責等，督導各板塊日常對團隊的培訓及管理，維護/提高項目的運營和服務標準。 3.?建立及完善項目內部有效的績效管理機制，管理及激勵員工改善工作績效，出色表現，達到高標準的管理和服務品質，使客戶有良好的居住/服務體驗。 4.?關注項目日常運營安全，監督項目各板塊與安全相關的工作執行及落實到位，確保項目運營符合當地的安全管理條例。 5.?與所屬相關政府機構、外部供應商及合作方、業主、租戶良好關系的建立與維護。 6.?完成上級指示的相關工作安排。 QUALIFICATION任職資格: 1.?具備大學本科或以上學歷，酒店管理或相關專業； 2.?擁有8年或以上服務式公寓或酒店管理相關運營管理經驗，且至少3年項目整體運營管理經驗； 3.?有豐富的酒店運營管理經驗，包括：預算及測算能力、團隊管理經驗、客服管理經驗等； 4.?有較強的學習、分析和執行能力，項目管理領域的市場分析能力，解決和處理問題的能力，培訓和發展團隊成員的能力； 5. 具有良好的中、英文口頭和書面表達能力；

負責酒店的財務管理和監督，包括財務預算、決算、成本控制、資金管理、財務報表制作等。 主要職責： - 負責制定酒店財務預算，監控預算的執行情況，及時匯報給酒店高層，協助校長制定預算外支出預算并執行。 - 管理和監督酒店的財務活動，包括工資、獎金、福利費等支出，以及酒店的采購支出、合同管理、發票管理等工作。 - 負責制作酒店財務報表，包括月度財務報表、季度財務報表、年度財務報表等，并確保報表真實、準確、完整。 - 協助酒店高層制定酒店財務策略，監督財務風險，提出財務改善建議，協助酒店進行財務規劃和預算調整。 - 與其他部門的部門負責人保持良好的溝通，確保財務信息的及時、準確、完整，避免財務風險。 - 遵守國家財務法律法規，完成上級領導交辦的其他工作。 職位要求： - 大專以上學歷，5年以上酒店財務經理工作經驗，熟悉財務管理和酒店財務流程。 - 熟悉財務工具的使用，具備一定的財務分析和財務預測能力。 - 具備較強的溝通協調能力，能夠與其他部門的同事保持良好的溝通，并具備一定的抗壓能力。 - 熟練掌握Excel、SAP等財務軟件，能夠熟練操作電腦，處理各類財務數據。

作為營運經理，您將應以最高標準完成以下任務： ·? ? ? ? ?全力關注酒店的經營。 ·????????積極參與酒店內的管理核心項目。（固定資產，裝修改造，培訓和對客服務） ·? ? ? ???對酒店的所有區域例行檢查。 ·????????在賓客服務部完成計劃的餐飲和房務利潤。 ·????????具有細節的成本控制方法。每月分析成本并制定行動計劃(每間占有房的成本，食品成本，酒水成本，工資包含加班，其他花費，小時工和外包服務)。 ·????????用專業的和激勵的方法管理直接管理范圍內的團隊。（如：主廚，賓客服務經理，賓客服務支持經理，物業管理經理） ·????????為直接管理范圍內的部門設立目標。定期評估HOD表現。在必要時提供教導和指導。 ·????????組織定期的營運會議包含直接管理范圍內的分部門。 ·????????與人力資源部一起挑選高質量的員工。 ·????????確保健全的績效管理制度，在必要時采取處罰行動。 ·????????很好的管理運營部的員工，并確保他們清楚目標并通過了完善的培訓，以及最合理的部署。 ·????????為每位員工設定清晰的工作任務。 ·????????確保酒店運營遵從希爾頓集團QA標準，不違背品牌價值和標準。 ·????????積極跟進Stay Score和OTA 點評、有效率的采取整改措施。 ·????????確保廚房遵循標準，提供有效率的和高質量的服務，并嚴格按照集團的FSAA標準管理食品安全。 ·????????與總經理一起開發實施新的餐飲理念。 ·????????促動賓客服務經理與商務發展部共同創造本清利厚的餐飲推廣活動（菜單/價錢/推廣）。 ·????????輔助商務發展經理建立一個有效的具有競爭力的會議和外賣戰略包含價位。 ·????????對競爭對手的價格和產品進行一年兩次的調查。 ·????????確保酒店的衛生狀況良好。 ·????????確保每天檢查VIP房間。 ·????????確保物業管理部的運營一貫的遵循部門標準/法律/ 安保規定。 ·????????確保物業管理部的各項工作均符合法律要求，技術標準和效率保持最佳水平。 ·????????與物業管理經理，尤其是總經理，要通過細致的檢查對與客人和員工安保工相關的事宜輔以高度重視。 ·????????與物業管理經理確保POMEC的開支，其中包含能源，薪金和其他花費在遵循安全質量標準的前提下保持最低的花費。 ·????????有效的計劃維修工作來確保生產質量安全。確保維修工作以及相關的事宜在第一時間解決并記錄在案。 ·????????與GM/CM/FM/HRM共同制定年度預算 – 收入，固定資產，人員，大額項目，成本和花費。 ·????????審核和批準營運部門的所有花費。 ·????????堅持酒店安全制度、緊急情況處理規定和程序。 ·????????完成任何其他合理的職責和被指派的職責。

【崗位職責】 1、在總經理帶領下，負責酒店的日常經營管理工作，對各項經營管理指標負責。 2、提出酒店的經營管理思路，協助確定酒店年度經營計劃，并指揮落實。 3、協助建立健全酒店內部管理系統、運行機制及各項規章制度。 4、協調各部門關系。 5、研究市場發展趨勢，協調制定酒店各服務產品價格體系。 6、審定酒店的市場營銷方案，不斷開拓市場。 7、提高酒店的管理水平、服務質量。 【崗位要求】 1 大專以上學歷，旅游、酒店管理專業為佳。 2 從事酒店工作8年以上，具有5年以上酒店前廳，餐飲，客房等崗位管理經驗，有酒店籌建、開業經驗優先。 3 熟悉酒店各營業部門的服務及管理流程，善于成本控制。 4 具有良好的協調溝通、管理和團隊建設能力,事業心強。

【崗位職責】 1、全面負責酒店的經營管理工作。 2、建立、健全酒店的組織管理系統，各項管理體系建設工作，使之合理化、精簡化、高效化。 3、負責實現酒店的營業收入指標和利潤指標。 4、負責制定酒店的經營預算和決算，分解，執行任務目標。 5、落實酒店年度財務預算，向各部門下達年度工作指標。 6、督促酒店各項、安全管理工作。 7、負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、做好酒店機構設置、員工編制及重要人事變更。 9、指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 【崗位要求】 1、本科以上學歷，50歲以內，相關管理專業，有多板塊基層工作經驗優先，有國企工作經驗優先。 2、從事5星級酒店工作10年以上，具有8年以上酒店高層管理經驗。 3、熟悉酒店各部門服務及管理流程。 4、善于管理和經營團隊，事業心強。 5、有較強的溝通、計劃、決策和綜合判斷能力。

1、負責整個酒店每日的運營。 2、保持及促進費爾蒙標準的品牌文化。 3、指導運營活動，支持酒店營收目標，賓客體驗，品牌標準及心藝家敬業度。 4、以積極的方式與整個團隊成員溝通互動，關注心藝家和賓客。 5、最少1或2年相同職位工作經驗，具有核心目的地城市奢華酒店工作經驗。 6、擁有運營部門背景的工作經驗。 7、展現優雅，周到的服務精神。 8、流利使用中英文溝通。 1. Overseeing daily operations of hotel. 2. Maintain and promote Fairmont brand service culture as standard. 3. Direct all operational activities towards supporting the hotels goals-GOP, guest satisfaction, brand consistency and heartist engagement. 4. A people individual with focus on Heartist and Guest. 5. Minimum 1or 2 years experience in similar role with luxury background.? 6.Individual?with operation department background would be an added advantage. 7. Act as a role model in delivering elegant and understated service with sophistication. 8. Good communication with fluency in English and Mandarin.