崗位職責:
1. To guide the Hotel Executive Team in developing integrated solutions that enables the hotel to leverage increased profitability via Business Intelligence and Revenue Management practices, focusing on revenue engineering for the all profit centers of the hotel such as Rooms, Catering, F&B or Spa.
通過對市場的精準分析及收益管理策略的實施,致力于所有創收部門的收益管理,如房務部,宴會部,餐飲部及水療中心,為酒店行政委員提供整體的解決方案,以實現利潤最大化。
2. To assist all the revenue departments in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity and ensuring delivery and maintenance of optimum data mining, revenue management, pricing and distribution strategies on an ongoing basis.
協助酒店各個創收部門,通過對市場需求的分析及預測,致力于有潛力和空間的部分,確保數據信息的優化和維護,持續性的價格,分銷渠道及收益管理策略。
3. To analyses the current revenue generation trends of the hotel in order to identify critical areas for revenue generating strategies whilst optimizing long-term profitability.
對酒店當前收入狀況及趨勢進行精準分析,發現并致力于有挑戰的部分制定相應創收策略,同時優化長期利潤率。
4. To monitor and provide feedback on the hotel’s effective use of hotel systems and tools, procedures in areas of business intelligence, revenue management, inventory management and dynamic pricing to maximize brand and hotel’s competitive advantage in the marketplace.
針對酒店系統及工具的有效運用,商業及市場訊息的獲取流程,可賣房及價格策略進行有效監管,及時發現并反饋意見,以確保品牌及酒店在市場中的競爭力。
5. Liaise with Director of Sales & Marketing to conduct and formulate Annual Business Plan and Marketing Plan.
與市場營銷及推廣總監一起制定年度收入預算及銷售推廣策略。
6. To conduct Weekly Yield / Revenue Meeting, presenting the forecast and upcoming revenue management tactics and challenges to Hotel Executive Team and related departments.
主持每周的收益會議,與酒店行政委員及相關部門分享未來的收入預測及收益管理策略。
7. To prepare rooms occupancy and average rate forecast through the use of Business Intelligence and Revenue Management applications. To provide strategic consultation on effective revenue generating processes through room inventory and rate control, pricing and distribution management.
通過市場分析及收益管理軟件的應用,對入住率及平均房價做出精準預測,并制定出有效的收益最大化策略,如可賣房銷售管理,價格管理及分銷渠道管理。
8. To ensure optimal inventory controls are in place for FIT / Group and for the hotel as a whole.
確保最優化的散客及團隊市場可賣房配比和管理。
9. To monitor and constantly adapt pricing tactics in the context of competitor strategies and market fluctuations.
通過對競爭群酒店價格策略及市場變化的精準分析和預測,制定相應的價格策略。
任職資格:
1. Working Experience: Preferable 3 years or above related experience in revenue management environment and excellent leadership skills with 2 years’ management level preferred. Must have a track record of effective and successful management.
工作經歷:具備至少3年或3年以上酒店收益管理相關的工作經驗和卓越的領導能力,具2年的管理經驗者優先。須具有良好管理經驗的相關紀錄。
2. Educational Level: University Degree preferred. Graduate in hotel management studies or equivalent.
學歷要求:大學學歷者優先,選修酒店管理專業或相關專業。
3. Language Skill: Must be able to speak and write English and Chinese (Speak Mandarin).
語言技能:具中英文的書寫能力及操流利英語及普通話。
4. Customer interaction: Must have excellent interpersonal skills to deal effectively with all business contacts, maintain a professional, neat and well-groomed appearance.
客戶溝通:具良好的顧客服務、人際關系和溝通技巧,有效地處理跟商業伙伴的聯系,擁有專業整潔的儀容儀表。
5. Team Work: Must be able to get along with co-workers and work as a team. Team building and problem solving skills are required. Must be able to implement departmental procedures in accordance with Hotel’s mission statement.
團隊精神:與同事保持良好關系,發揮團隊精神,具解決問題的技巧。并能根據酒店的營運使命以履行部門程序。