Position Summary 職位概述
· To provide a courteous,professional, efficient and flexible service at all times, following Products& Services Standards.
保證提供熱情，專業，高效高質的服務；做到符合酒店的規章制度和服務標準。
·?To have a fullworking knowledge and capability to supervise, correct and demonstrate allduties and tasks in the assigned Place of Work to the standard set.?
具有豐富的工作知識和管理能力，在工作區域根據標準準確地完成工作職責和任務及起表率作用。
·?To be entirelyflexible and adapt to rotate within the different sub departments of the Food& Beverage Division or any other Departments of the hotel as assigned.
在其他的餐飲部門或者是酒店的其他部門，盡可能地靈活地去適應所分派的工作。
·?To perform all duties and tasks when rotated or assigned toanother Department.
當轉去或分派到其他部門工作，需按照此部門的任務列表細致地完成工作任務。
·??To be fully conversant with all services and facilitiesoffered by the Hotel.
熟悉酒店所提供的服務和設施。
·??To perform opening and closing procedures established forthe Place of Work as assigned.
根據指定工作地點，遵守相關工作流程。
·??Toensure that the Place of Work and surrounding area is kept clean and organizedat all times.
保證工作地點和周邊環境清潔整齊。
·?Tosupervise general cleaning duties as assigned by the Managers – the outlet /Stewarding according to the standards established in the Department OperationsManual.
在部門營運時間根據餐廳及管事部經理指示有能力管理完成總的清潔任務。
·?Tosupervise the cleaning and washing of dishes according to the establishedperformance standards.
根據專業的標準負責管理清潔和清洗碗碟。
·??Tosupervise cleaning and washing of pots, pans and other kitchen utensilsaccording to performance standards.
根據專業的標準負責管理清潔和清洗煲，鍋和其它廚房用具。
·?Tohandle operating equipment and kitchen equipment with care in order to reduceminimum breakages.
處理并將營運用具和廚房用具的破損率減到最小。
·?Tosupervise scheduled garbage runs.
負責倒垃圾時間表。
·?Tostrictly adhere to the opening and closing procedures established for thedepartment.
嚴格遵守部門的相關工作流程。
·??Tohave a through understanding and knowledge of all cleaning procedures, use ofdishwashing machines and the type of chemicals to be used.
了解所有的清潔程序，并知道正確使用不同的藥劑和洗碗機。
·?Toensure that the work area is kept clean and organized at all times.
隨時確保工作區域的清潔和整潔。
·?Toensure that operating supplies are used carefully in order to reduce spoilageand wastage.
確保在工作中非常小心從而減少破損和浪費。
·??Tohandle guest and employee inquiries in a courteous and efficient manner andreport guest complaints or problems to supervisors if no immediate solution canbe found and assure follow up with guests.
熱情周到地解決客人要求或投訴，如不能及時解決，交由上級部門處理，并負責
?? ??跟進。
·??Tounderstand and strictly adhere to the Rules & Regulations established inthe Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health andSafety.
理解并嚴格遵守酒店工作人員守則及關于消防，衛生，健康及人身安全的相關政策和規定。
·??Toreport for duty punctually wearing the correct uniform and name tag at alltimes.
準時上班并在職務期間著裝得體，佩戴工作名牌。
·??Tomaintain a high standard of personal appearance and hygiene at all times.
隨時保持個人形象及個人衛生。
·???Tomaintain a good rapport and working relationship with staff in the outlet andall other departments.
保持工作的一致性，并與本部門及其他部門的同事保持良好的工作關系。
·??Toattend and contribute to all staff meetings Departmental and Hotel trainingsscheduled and other related activities.
?積極參加由酒店安排的部門級會議，培訓以及其他相關活動。
RequiredQualifications?任職要求：
1.??Working experience in hotel industry.
? ? ?相關酒店工作經驗。
2.??Possess initiative and willing to takeon extra responsibilities when required.
? ? ?積極主動，愿意承擔額外的職責。
3.??Line operations management and laborrelated experience preferred.
? ? 有運作部門工作經驗者將被優先考慮。
4.??Experiencein similar capacity with international chain hotels.
? ? 同級別國際連鎖酒店的工作經驗。
5.? Pro-active management and leadershipskills at all times
? ? ?在任何時候積極主動的管理和領導
