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一、Key Responsibilities 職責概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當獨立的主動性和判斷力,為酒店提供領導和方向以確保酒店長期處于高效的、有效的和贏利的經營狀態。 ? 二、Essential Duties and Responsibilities 主要職責和責任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經營計劃、發展規劃及經營方針，確定酒店管理目標，領導經營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構及中層以上管理人員培養和使用，負責組織對部門經理的人事考核和業績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責酒店的市場拓展和財務計劃工作；在權限內負責酒店內資金調配，審批資金支出等經營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領導交辦的其他工作。 ? 三、Requried Qualifications 資質要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務及其原因 2. Action Oriented 行動導向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關注個人工作的細節和標準 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創造一個積極的環境 4. Business skills 業務技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業如何盈利 ? Experience 經歷要求 1. Associate degree or above; 全日制大專（含）以上學歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業管理等相關專業。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業知識及領導能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協調、領導能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關管理軟件。 7.Excellent written and verbal communication; 具備優秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業文化。 9. Good Character and Ethics; 有良好的職業操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規，執行企業各種規章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強，職業化規范度高，具有良好的團隊協作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責任心和學習能力、良好的團隊合作意識。

工作職責 協助酒店的所有電子商務平臺營銷推廣。 協助執行酒店數字營銷活動。 積極支持數字營銷活動，提高酒店在當地和區域內的聲譽。 在部門負責人的領導下，按時完成日常工作。 任職要求： 1.1 - 3年數字營銷經驗，有酒店行業經驗者優先考慮 2.熱愛新媒體運營、具有較強的運營管理、專題策劃、信息采編整合能力。 3.有洞察力，每日追蹤實時熱門話題并捕捉其亮點，創意多。 4.有一定的審美，對拍攝、修圖技能、視頻剪輯技能掌握者優先考慮。

【崗位職責】 1. 總結歸納運行和維修、制定和審定設備設施及建筑裝潢的預防性維修計劃. 2. 負責工程部的節支運行、跟蹤，控制水、電、油、等的消耗并嚴格控制維修費用。 3. 根據營業情況和氣候及市場能源價格情況，提出節能運行的計劃和運行維修費用預算。 4. 負責協調和度假村相關的市政工程等業務部門的關系，以獲得良好的外部環境。 5. 審定員工培訓計劃，定期對員工進行業務技能、服務意識、基本素質的培訓。 【崗位要求】 1. 大專以上文化程度；3年以上同崗位工作經驗。有一定英文水平，能借助工具書閱讀有關專業文獻。 2. 必須掌握機電工程設計基礎知識、熟悉電子通訊設備、計算機、暖通、空調、給排水設備、電梯等的使用和維護管理，熟悉基建、環境保護、安全生產、勞動保護方面的政策與法規。 3. 能充分領會總經理的經營意圖，正確處理上下級之間、部門之間的關系，并能組織指揮工程部各項工作計劃的實施，確保工程部的正常運轉。 4. 有強烈的事業心責任感，有較強的自學能力和適應性，秉公辦事，不謀私利。 5. 身體健康，精力充沛。 6. 該崗位需每周工作6天? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

 崗位職責： 1. 負責度假村財務部門整體運營，包含財務、采購 2. 協助度假村高層管理人員提供有效的財務管理、成本控制、流程合法合規管理、從財務影響面提供專業的建議和解決方案。 3. 管理團隊并發展人才，建立一支高效的團隊。 4. 熟悉度假村運營，能夠預測風險并能夠有效進行風控管理。 5. 保證度假村稅務、財務等符合國家各項及Club Med各項規定。 6. 協助各運營部門制定合理預算并做好費用把控的管理 崗位要求： 1. 中國籍，學歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數據分析能力。 4. 熟悉各類稅務及財務政策、保險政策等法律法規 5. 誠實、踏實、務實。 6. 團隊管理及建設能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

崗位職責 1、 維護公司形象積，極提高服務意識； 2、 協助總經理確立酒店的經營計劃（月、季、年）、發展規劃及經營方針，制定酒店的經營管理目標，配合總經理做好酒店的經營管理工作； 3、 按照酒店經營和服務的規范要求及質量標準，協助總經理制定完善酒店的各項規章制度，建立健全內部組織系統，協調各部門關系，建立內部合理而有效的運行機制； 4、 協助總經理做好酒店的市場拓展、人力資源開發和計劃財務工作； 5、 協助總經理做好酒店的安全管理，切實抓好酒店的安全生產、食品衛生和治安、消防管理工作； 6、 協助總經理做好酒店資產管理，控制酒店營銷成本，減少浪費，提高經濟效益； 7、 負責重要客人的接待工作，保持與社會各界的廣泛聯系，塑造企業良好的內、外部形象； 8、 協助總經理做好酒店的行政及后勤管理工作，重點抓好固定資產的維護保養、更新和能源管理工作； 9、 協助總經理完成公司下達的各項指標，負責檢查酒店以崗位責任制為起點的《政策與程序》等管理制度的落實執行情況； 10、 協助總經理建立酒店與客戶、供應商、合作伙伴、上級主管、政府機構、金融機構、媒體等部門間順暢的渠道； 11、 建立酒店內部良好的溝通渠道，協調各部門關系； 12、 營造企業文化氛圍，塑造和強化酒店客觀價值； 13、 負責酒店員工隊伍建設，培養、選拔中高層管理人員和優秀員工； 14、 協助總經理處理酒店重大突發事件； 15、 協助總經理監督、控制經營計劃的實施過程； 16、 按時完成上級領導交辦的其它工作。

【崗位職責】 1. 嚴格執行總部制定的采購方針、策略、程序文件，保障各項工作的合規有序進行。 2. 審批所有采購申請單、定貨單。 3? 協助總部同業主方簽署采購合同 4. 負責審查和監督供應商符合簽署合同的業務條款 5. 負責組織市場調查研究，及時向度假村提供市場信息，指導下屬按計劃完成度假村的各類采購任務，并在預算內盡量做到降低成本、節省開支。 6. 負責檢驗商品符合檢疫檢驗及食品安全等法律法規要求，及時處理發現的問題。 【崗位要求】 1. 具有大專以上學歷。 2. 具有3年以上國際五星連鎖酒店各項物品的采購經驗。 3. 具有較好的英語基礎 。 4. 對采購程序，采購合同的訂立比較精通。 5. 具有較強的組織能力和溝通能力及管理能力。 6. 該崗位需每周工作6天?? 【G.O福利】： 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1.負責酒店項目調研分析，選址與評估，合作談判，配合項目籌建期的各項協調工作； 2.3年以上酒店開發經驗，有較為亮眼的簽約履歷； 3.熟悉酒店開發流程，具備優秀的工作協調能力； 4.熟悉酒店管理合同的條款內容，具有較為優秀的溝通與談判能力。 5.對酒店設計、工程營建、日常運營也有一定的了解。 工作地點：華南、西南、西北、華東、華北、華中

【崗位職責】： 1.負責賓客關系團隊日常工作的管理 2.督導員工按照Clubmed的制度以及要求提供服務 3.維護客戶關系，提高客人滿意度 4.負責客戶投訴處理以及突發事件、各類意外處理 5.負責各項報告、報表的編制 6.各項活動的組織與參與 【任職要求】： 1. 具有大專以上學歷。 2. 具有3年以上同崗位經驗。 3. 具有較好的英語基礎 。 4. 熟悉酒店前廳運營以及管理。 5. 具有較強的組織能力和溝通能力及管理能力。 6. 該崗位需每周工作6天? ????????????? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1. Assists and provides financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO’s (Goals Program) 在制定和實施戰略計劃，預算和KPO（目標計劃）時，協助提供財務指導。 2. Prepare consolidated quarterly position assessments for the General Manager. 向總經理提供季度財務情況匯總分析報告 3. Implement and review financial controls and policies 執行和審查財務管理方法和規章。 4. Analyze financial and management reports 分析財務和管理報表。 5. Manage internal and external audits when they occur 對內部及外部審計工作進行管理 6. Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance 通過推進執行管理政策、業務發展建議和運營支持等方式向管理層提供行政管理支持 7. Provide guidance and consultation to department staff, train them to perform job duties. 對部門員工提供指導和咨詢，培訓員工履行崗位職責。

【崗位職責】 - 負責規劃酒店項目的市場發展策略，把握項目在行業中的發展方向，完成項目在行業中的市場定位，及時提供市場反饋并對公司的市場操作計劃不斷優化與完善； - 通過各種市場推廣手段完成既定的品牌營銷目標，對營銷預期目標及實際效果負責； - 負責大客戶開發、渠道拓展、商務洽談、開發和協調各類媒體資源，建立有效的媒介傳播手段等； - 負責團隊的建設與管理，全面安排、管理市場部的年度市場策略和市場計劃； 【崗位要求】 - 市場營銷或相關專業大專以上學歷，酒店管理、市場營銷等相關專業優先； - 工作經驗及年限：至少2年以上市場銷售部負責人工作經驗； - 有戰略管理、組織變革管理、管理能力開發、市場營銷、合同法、財務管理及談判技巧等方面的培訓能力； - 對市場營銷工作有深刻認知，有較強的市場感知能力、敏銳地把握市場動態、市場方向的能力、密切的媒體合作關系 - 高度的工作熱情，良好的團隊合作精神，有較強的觀察力和應變能力、出色的人際溝通能力、團隊建設能力、組織開拓能力

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

【崗位職責】： 1. 負責客房部的整體經營和運作；分配督導員工工作，制定工作計劃。? 2. 確保部門成本及各項費用，得以良好的控制。 3. 根據度假村的運營標準，隨時對房間和設施設備及各項物品進行檢查。? 4. 制定部門的年度預算，并確保部門的經營費用控制在預算之內。 5. 檢查客房部的設施和管理，抽查及提升本部門整體工作質量及工作效率。 6. 組織編制部門工作程序及工作考評。 【任職要求】： 1. 大專及以上學歷 2. 有3年以上同職位工作經驗以及具備酒店籌開經驗。 3. 熟悉客房部專業知識，熟練使用電腦，持有客房部經理上崗證或資格證書優先。 4. 掌握熟悉客房管理、服務流程和質量標準。 5. 具有組織協調能力、應變能力、經營能力以及文字表達能力和信息管理能力。 6. 接受每周工作6天。 ? ? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

【崗位職責】 - 負責餐飲部行政管理工作,制定并實施餐飲經營的所有計劃。 - 負責實現部門的營業收入指標和利潤指標。 - 與行政總廚一起籌劃和設計菜單，開發當地需求的餐飲產品。 ?- 熟悉飯店管理理論、餐飲管理理論、營銷學和服務心理學。 - 協調與其他部門的工作關系，確保賓客得到滿意的餐飲產品和良好的服務。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對餐廳的設備、物資、用具等嚴格管理。 【崗位要求】 - 酒店管理或相關專業大專以上學歷； - 工作經驗及年限：至少2年以上餐飲部負責人工作經驗； - 有戰略管理、組織變革管理、管理能力開發、市場營銷、合同法、財務管理及談判技巧等方面的培訓能力； -?精通本部門的業務知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購、儲藏和廚房生產、餐廳服務全過程，善于安排各個環節的工作，能保證餐飲管理的協調發展。 -?具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產品配方、各種食品原材料出料率標準，控制產品質量和成本消耗。 -?具有社會活動能力、組織領導工作能力和實際工作能力；善于調動餐飲 部各級管理人員的積極性。

【職責內容】 會面部護理、化妝、銷售等

1. 負責員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負責辦理普通員工的入職、離職手續, 及人事變動的審核工作。 3. 合理調配度假村的人力資源，并提出有效的建議和意見。 4. 負責各部門人員編制的審核工作。 5. 負責員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協助建立度假村人事管理相關制度、員工保險及福利方面的政策。 7. 負責各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學歷，有相同崗位工作經驗2年以上。 2. 熟悉員工的有關法規和條例；掌握教育學、心理學以及度假村管理理論。 3. 熟悉員工的規律、特點和崗位培訓工作程序。 4. 了解度假村員工的服務工作規范和質量標準的要求。 5. 具有良好的溝通能力和協調能力。 6. 具有較強的文字綜合能力和口頭表達能力。 7. 該崗位需每周工作6天

【崗位職責】 1. 協助技術服務經理帶領技術團隊及協調下級供應商的關系。 2. 定期進行預防性維護 3. 確保俱樂部內機器和設備的維護。 4. 確保申請遵守衛生和安全程序 5. 參與行政工作 【崗位要求】 1. 維修相關認證 2. 要求有度假村工程部工作經驗以及維修和管理相關經驗 3. 電腦技巧 4. 能說英語或其他外語者優先 5. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

1. 接待顧客、為顧客提供建議、銷售產品以滿足客戶需求和期待 2. 接受貨物、核對交貨單 3. 根據Club Med的標準和商品銷售流程布置產品陳列、存放 4. 關注客戶、客戶需求和客戶期待以維護老客戶 5. 考慮客戶的評價和建議，并將相關評價和建議反饋給總經理 6.管理底下的團隊并安排其工作 7.根據度假村情況，組織相關活動

【崗位職責】 1. 協助財務經理負責行政管理、財務和內部控制 2. 監督各部門的賬務 3. 管理度假村保險箱及現金流動 4. 每日和每月結賬 5. 管理和收取客人付款 【崗位要求】 1. 財務管理能力，例如：分析損益表，完成經營預算、短期和長期的預測和主持完成資本支出計劃。 2. 較強的溝通能力（口語、聽力和書寫） 3. 較強的分析能力 4. 熟練使用應用軟件和度假村系統，技術能手 5. 熟練掌握和維護關系，例如員工關系、客戶關系和供應商關系 6. 具備度假村運作知識 7. 較強勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

PURPOSE OF JOB? He guarantees and monitors the stock and the deliveries of the village. He is responsible for managing storage warehouses and deliveries to maximize efficiency and secure the business qualitatively and quantitatively. GENERAL MISSIONS PROCUREMENT PROCESS Order?: v? He defines the forecasted product needs and give purchasing orders to the Procurement Manager ?as close as possible to needs to ensure a continuous and regular service? ? Reception?: v? He controls deliveries: qualitative and quantitative control of the products received (weighing of bulk foodstuffs, etc.)? v? He controls the respect of suppliers' deadlines? v? He deals with non-conformities on a day-to-day basis and communicates it to the Procurement Manager ? Stocks : v? He analyses, consolidates and communicates consumption to better adapt stock levels? v? He is responsible for the proper implementation of inventories and expressions of needs? v? He advises managers on the expression of their needs, ensures that they are anticipated? v? He adapts inventory levels to the reliability of customer needs and the supplier context, aiming for the best full cost / customer service ratio? v? He secures stocks and exhaustively guarantees that the physical stock is equal to the stock recorded in Ecomat IT system v? He organizes storage of the reserves and the quay of the Economat v? He arranges reserves, implements necessary signage to identify the products. ? Reporting?: v? He evaluates the performance of suppliers ? v? He contributes to the respect of objectives set for variable costs, he researches and identifies new products and services to optimize/reduce costs v? He improves productivity by optimizing the flow of information and goods flows ? v? He participates in the monitoring of self-checks of his department ? v? He establishes and informs a dashboard of the service's performance ? QUALITY / HEALTH AND SAFETY: v? He is the guarantor of compliance with H&S standards in collaboration with other managers, alerts his managers (hierarchical and functional) in case of risk ? v? He participates in the Health and Safety Unit v? He keeps all records in a way that they can be checked at any time for information or audit purposes Team management v? ?He ensures the reception, implementation and integration of GO/GEs in his department v? ?He defines personal objectives and support his team or its affiliates, and evaluates them v? ?He supervises and leads in a transversal logic v? ?He implements and complies with HR procedures v? ?Manager by proximity: show, train and enforce v? ?He shows exemplarity through his visibility among teams and customers v? ?He ensures good social climate in his department v? ?He ensures all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions KEY PERFORMANCE INDICATORS (KPI) CLIENT ·????? Customer satisfaction data? ·????? Compliance with standards and SOP ? Business? ·????? Respect of budgets (result versus budget) ·????? Rate of loss, theft or damage of goods ·????? Stock function to meet internal audit scores ? PEOPLE ·????? Development of his team skills, Turn Over and absenteeism ·????? End of month inventory variance

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

KEY RESPONSIBILITIES 主要職責 Job Summary職責概述 As a Director of Human Resources the major work is to carry out the recruitment, the investigation and management of the salary, job assignment and train and develop the potential of employees, and ensure the smooth and efficient running of the Human Resources Department, as well as the strict implementation of all Policies and Procedures . 人力資源部總監的角色是開展錄用、薪資調查與管理、員工工作分配、培訓并發掘員工的潛能、在業務上是確保人力資源部順利、高效運行，保證酒店規章制度和政策嚴格執行。 ? Essential Duties and Responsibilities主要職責和責任 1.Have a strong knowledge about the local labor laws and provide the appropriate advises to the General Manager about how to avoid related issues caused by Labor relations and personnel relationship 詳細了解當地勞動法律法規，并就如何避免由勞動關系及人事關系產生的隱患問題給予總經理合理建議。 2.Oversee the hotel’s recruitment and selection process. 監督執行酒店員工錄用、選擇程序。 3. Launch salary survey, and adjust the salaries compensation and benefits structure. 開展工資調查，并調整工資、獎金、福利結構。 4.Gradually improve and supervise the Human Resources Policies & procedures. 逐步完善并監督人力資源部的規章制度及程序。 5.Make the succession planning of the staff training and development . 制定員工培訓發展的連續性計劃。 6.Formulate the annual Human Resources Budget and Business plan. 制定人力資源部年度預算及工作計劃。 7.Play a active role in the function of the hotel as Human Resources ,and establish excellent staff relations as well as maintain the high employee morale. 發揮人力資源部在酒店中的作用，建立并保持最佳的員工關系和員工士氣。 8.Enforce local labor issues. 執行勞動法規。 9.Carry on the interview with outgoing staff. 對離職人員進行離職面試。 10.Carry on the reference checks for all potential candidates 對所有具備潛能的員工侯選人進行有參考性的考察。 11.Establish the rules and regulations and the Staff Handbook. 建立規章制度和員工手冊。 12.Tutor staff, provide advice, and handle complains undergoing the disciplinary action. 輔導員工，提供咨詢處理委屈申訴，進行紀律處分。 13.Encourage staff to share their own suggestions and find other effective methods of two-way communication 鼓勵? 員工的建議和其他雙向溝通與管理的有效方法。 14.Receive and analyses the employees’ requests or grievances and recommend management strategies . 接受、分析員工提出的要求和委屈并建議管理方法。???? 15.Keep the efficient communication between management and employees? 保證管理人員與員工之間有連續和有效的溝通方式。 16.Establish and ensure the employees a health, safety, recreational, and welfare programs . 建立并保證酒店員工享有健康、安全、娛樂的福利項目。 17.Master the extensive information on current government laws, rules and regulations which affect the employment,and formulate rules and regulations according to the relevant policies . ?確保最大信息量的了解與就業有關的國家現行法律法規政策，并根據有關政策制定相應的規章制度。 18.Ensure the staff with good grooming and hygiene . ?確保員工始終保持良好的儀容儀表及個人衛生。 19.Evaluate the effectiveness of departmental training and provide suggestions according to the requirements. 評估部門培訓的有效性并根據要求提供建議。 20.Ensure all mandatory trin and corporate train including fire and safety, telephone manners and new employee orientation to be performed as required. 確保所有的強制性培訓和公司培訓包括火災和安全,電話禮儀和新員工入職培訓等按要求執行。 21.Ensure and monitor the implementation of all departmental employee training to be performed as required. 保證和監督所有部門的員工培訓根據公司政策執行。 22.Ensure the submission of all Departmental fiscal year KPO’s in time. 確保所有管理部門的財政年度KPO及時提交。 23.In consultation with the each department heads and general manager, guide and develop high potential managers . 與各部門的負責人和總經理協商，指導和培養高潛力管理人員。 24.Assist to prepare the Human Resources Budget and Yearly Manpower Forecast. 協助準備人事預算及年度人力預測。 25.Encourage the highest standard of environmental management as much as possible. 鼓勵實行盡可能高標準的環境管理。 26.Performs any other duties or responsibilities as required by Management. 根據管理層要求履行其他責任和義務。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards